Experts Reviews · Company report
Budd & Company Automotive - Rainier logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%73+5.2Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Budd & Company Automotive - Rainier

Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #479Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 1,119 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Budd & Company Automotive - Rainier is better than 77% of auto repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 72% of auto repair shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Budd & Company Automotive - Rainier is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 96% of auto repair shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Budd & Company Automotive - Rainier is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 73% of auto repair shops.B
73

Reviews for your job

Customers hired Budd & Company Automotive - Rainier for 8 kinds of job.

Budd & Company Automotive - Rainier for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#188 / 329
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 43 Google reviews tagged “Tires” · showing 40

Alipi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great service, next day turnaround

Tires
Tiya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I had such a great experience with Budd & Co. today! I got a nail in my tire and happened to be nearby, so I called to see if they could help with a quick tire repair. They told me to pull in, and Dell helped me fix the tire within literally 5 minutes. What really surprised me was that they did it as a courtesy and…

Customer photo from Tiya's review
Tires
LucasLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The service was fast, the staff was friendly and helpful, and they had me back out on the road the next day. 10/10, no notes.

Tires
Prithiva6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly, helpful staff, excellent work and reasonable prices. They frequently replace key batteries and check and repair tires at no cost. I highly recommend them for car service and repairs.

Reasonable priceElectrical repairTires
Xiao1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

People there are extremely helpful and nice, I got the complimentary rides to work and back, replaced my tire the same day, and they are extremely nice and patient to explain what happened with the tire. I even noticed my interior screens were cleaned too.

Great priceTires
BradLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome service! They went to the trouble of going to the Volvo dealership (twice!) to get new tire locks for our car at no additional charge. Super friendly! Shout out to Alejandro, Aaron and the whole crew!

Tires
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

While getting an oil change Jimmy noticed a problem with the radiator. After explaining it to me we decided the radio needed to be replaced. They scheduled the job 24 hours after the decision and my old Toyota is now in good shape. The work gets done well & efficiently. Jimmy is great at explaining issues, listens…

Great priceElectrical repairTiresGeneral repairs & maintenance
Huckleberry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were patient with my lack of knowledge and were willing to work within my budget. They were communicative throughout the entire process and sufficiently answered any questions I had. Repairs were done in a timely manner and I felt I was valued as a customer. Would definitely go to them again in the future and recommend their services.

Great priceTiresGeneral repairs & maintenanceVehicle Inspection
Jackey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dell helped me a lot. Greatly appreciated

Tires
Lillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a flat tire and i got towed into the shop. I was out 10 or 15 minutes later and wasn’t charged for the patch. Everyone there was super nice too!!

Great priceTires
BentleyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent place, fun stuff, nice reading material and extremely generous (:

Great priceTires
estie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I love this place. Everyone is so happy and helpful! Thank you for doing what you do and making it look easy. Highly recommended

Great priceTires
Cy61610 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a leak in one of my tires and walked in to have it checked. Got it patched up and ready to go within 15 minutes. Best of all, they did this free of charge. I live close to this business and it was my first time bringing my car in. My experience was top notch and I think I’ll start bringing my car in for all…

Customer photo from Cy616's review
Tires
Bradley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Fantastic service. Quick, professional and kind. I’ve been here 3 times now and the team has always been terrific. This isn’t even close to my house but I’ll happily make the trip to stay loyal. Not often can you trust mechanics completely. I do with Budd & Co

Great priceAir & cabin filter replacementTiresBrakes
Alexa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have taken my Subaru forester here several time and the crew here is really friendly and they get things done quickly!!

TiresGeneral repairs & maintenanceBrakes
NoelleLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★

Service was done reasonably quickly. After they finished since it was raining it would have been nice if the van could have been ready to drive off at one of the bay doors. They have several with plenty of space. Instead it was parked down the street and I had to walk around outside and inside around the…

Reasonable priceTires
Gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★

Unfortunately very mixed first-time-customer experience. Came in for swapping winter tires. Good: - Good resting area with snacks and drinks - power washed my summer tires and wrapped them up before loading into my car Bad: - Tire mounted to the wrong rims and installed on the wrong axles (car has a staggered…

OverpricedTires
CherishLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Have you seen those curbs in downtown Seattle that jut out onto the road? (Yesler & James) On a dark, rainy, morning and with a single lane half blocked with cones- as I turned my sedan and drove straight over that curb and blew out my front and back passenger tires immediately! So 7am. I call AAA, I have to select…

Customer photo from Cherish's reviewCustomer photo from Cherish's reviewCustomer photo from Cherish's reviewCustomer photo from Cherish's review
Reasonable priceTiresWheel alignment
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Honestly the best repair service in Seattle. They've been caring for my old 98 Cherokee for ages and through 3 owners, the service has been stellar. Ten stars!

Reasonable priceExhaustTiresGeneral repairs & maintenance
Samir2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Super service 👍🏻

Great priceTires
Nina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service. I'm happy I did my research and came to this shop because their customer service is as great as the rest of these reviews say. Definitely going to be my new go-to!

Tires
Erika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service, thank you!

Great priceTiresVehicle Inspection
Derrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always a professionally sound repair. So appreciate you all but thank you for 1. Taking my car with short notice and 2. For discounting the cost of wheel sensors.

Reasonable priceAir & cabin filter replacementTires
A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

great service and very communication forward.

Reasonable priceTiresOil change
Hugh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service: all the service reps were very thorough, helpful and great communicators, especially Anthony

Reasonable priceTiresSteering & suspension repairVehicle Inspection
JayLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fit me in last minute on a Friday evening for a tire repair. Anthony took my call, encouraged me to come in even though it was closing time, and he and the crew got my tire plugged in no time. Very appreciative of them!

Tires
JLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had a tire blowout and brought my car in for new tires and to check for damage. Anthony was very helpful explaining things since I'm not a car person at all. I never felt pressured or up-sold. They are super honest about needed versus recommended repairs. They even gave it a quick wash and got rid of some bird poop on the hood! I'm definitely going back!

TiresVehicle InspectionOil change
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been going to Budd for my car needs since about 1988. So friendly, trustworthy, skilled, & reliable!!!

Auto brake repairAuto brake replacementAuto maintenance
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I trust them completely for all my car maintenance. I cheated on them once with Jiffy Lube in ‘19 and still regret it. Thankfully Budd & Co took me back.

BatteryBrakesAuto engine diagnostic
Miranda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had great experiences at Budd & Company Automotive! I had to have my tires replaced unexpectedly and I was able to schedule an appointment for the next business day. I have also had an oil change here and the staff is knowledgeable and helpful, especially if you tend to have a lot of questions :) I’m happy to…

Tires
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is great! I trust them and they have done right for me for over 10 years

Auto battery maintenanceAuto brake replacementAuto exhaust system repair
Q3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic. Great work and staff. So friendly, honest, reasonable. Definitely 5 star 🌟🌟🌟🌟

BatteryOil changeTires
Joanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent staff and great care and service of our cars

BrakesElectricalEngine repair
Chad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were friendly, helpful, and timely. They did a great job. I had a flat spare that they patched at the same time I got my oil changed. I had a few questions about a possible oil leak that I’ve been trying to fix and they were great on that front as well.

Oil changeTires
Z2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Been bringing my cars here ever since moving to Seattle. Great communication, clear outline of work being done and scheduling, and fair pricing that I’ve never had to question!

Tires
Celeste1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super fast service and nice staff.

Tires
Madeleine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always straightforward and reasonable! My go to for general maintenance

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
IreneLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I came to Budd & Co because I saw a referral in our neighborhood social media. The communication of the staff was top notch. Even though I didn't know what was wrong with my car, they were able to understand what I was trying to ask about and explain the work in a way I could understand, and they were friendly and…

Oil changeTires+ Punctuality+ Quality+ Professionalism
VineethLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a flat tire less than half a mile from Budd & Company. I pulled over and tried changing into the spare, but the lug nuts had been tightened too much. Nothing seemed to work. I called Budd & Company because they were the closest auto repair shop. Mike - the owner was very helpful, asked me to drive over, took…

Tires+ Punctuality+ Quality+ Professionalism
Roy5 months ago★★★★★

Rating only, no written review.

Great priceTires

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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