Experts Reviews · Company report
Budd & Company Automotive - Rainier logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%73+5.2Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Budd & Company Automotive - Rainier

Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #479Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 1,119 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Budd & Company Automotive - Rainier is better than 77% of auto repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 72% of auto repair shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Budd & Company Automotive - Rainier is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 96% of auto repair shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Budd & Company Automotive - Rainier is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 73% of auto repair shops.B
73

Reviews for your job

Customers hired Budd & Company Automotive - Rainier for 8 kinds of job.

Budd & Company Automotive - Rainier for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#57 / 305
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Transmission”

Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Have been coming here for a few years now and I always direct folks in need of a good auto shop to Budd & Company, even those on the east side of the lake. Tara was incredibly kind and I'm always appreciative of the transparency the shop offers through their service and the Lyft back to the shop once service was done!

Reasonable priceTransmissionVehicle InspectionBrakes
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Long ago customer who returned for reliable service. Most gratified that the charges were either comparable to or even somewhat lower than what would have been the case at our vehicle's flagship dealership.

Reasonable priceTransmission
Jessica14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Budd &Co is a neighborhood shop and I decided to try them out recently when my clutch was having trouble. They were fantastic! They got me in and diagnosed the issue quickly. Not only were they fair with pricing but they helped with finding some discounts when I faced a big repair. They fixed my car in a very…

Great priceTransmission
Clayton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Friendly staff, efficient work and very reasonably priced.

Reasonable priceTransmission
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

First rate techs and fast, solved my emergency issue over the memorial day weekend, towed in on friday, worked on it Monday ready for pick up on Tuesday. Can't say enough about BUDD AND CO

Reasonable priceTransmissionAuto engine diagnosticService not listed
TLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Budd and company were really helpful in getting an issue fixed with my car that was cutting my mpg in half. Turns out the transmission fluid needed to be replaced. Their prices were quite fair and they were really transparent about the costs at each point

TransmissionOil change
bengie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I’m very satisfied and impressed with the service done with my car. The staff esp Alejandro was very helpful honest and very knowledgeable. Thank you !

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
Julius10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Anthony provided us with an excellent experience by addressing the challenges with our car, performing proper diagnostics, and making sure our insurance had the correct documentation, which helped us receive payment for our repairs. Thank you, Budd, and special thanks to Anthony.

Reasonable priceTransmission
Cameron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I'm usually VERY wary of automotive repair shops but Budd & Company has sincerely been nothing but a joy. They are super accommodating, transparent, and reasonable. I can say with full confidence that they go above and beyond to get you right especially at a time when you just want your car fixed. Really can't recommend them enough.

Great priceTransmission
Jesse6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Brian and the Budd & co. team were exceptional. They helped me navigate a transmission crisis and treated me like family.

Customer photo from Jesse's review
Not sureTransmissionBrakes
Joshua8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I got my 2016 Subaru Impreza 5-speed manual transmission replaced here. They were quick, helpful and fair. Not always the fastest at returning calls and providing updates. Price was reasonable at Budd, but still marginally higher than the other quote I got, but I don't regret getting the work done here. They also…

Reasonable priceTransmission
Hector1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Buen servicio.

Transmission
Obsa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work always dependable!

TransmissionAuto engine diagnostic
Aron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience at Budd & Company Automotive. Gregg helped with my transmission and coolant service, explained everything clearly, and made the process simple. Honest, professional, and reliable — highly recommend!

Reasonable priceTransmissionService not listed
AkilahLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mike and the team are efficient and communicate well. Super happy with the service and you will be, too!

Reasonable priceTransmission
Henry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After visiting two other auto repair shops who were unable to diagnose and fix the problem, I went to Budd & Co. It took awhile but Perfecto, the mechanic on the job, was able to connect two seemingly unrelated problems and figure out that they WERE related and finally diagnose and fix it. Anthony, the service…

Reasonable priceTransmissionGeneral repairs & maintenanceAuto engine diagnostic
Aimee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had car problems while visiting from out of state. I had to manage the repair long distance and they made everything so easy. The repair was great and I was able to finish the whole process with no problems

Transmission
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Budd & Co is great! Fast and thorough. Inexpensive! Very responsive too. I highly recommend them

Transmission
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is great! I trust them and they have done right for me for over 10 years

Auto battery maintenanceAuto brake replacementAuto exhaust system repair
Lucas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Budd & Co has taken car of our old Ford since we got it and we couldn't be happier with the service and work.

General repairs & maintenanceSteering & suspension repairTransmission
Julia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Budd and Co has been my garage for 12 years and 3 cars. They are quick with their diagnosis, clear in their explanations, and precise with their quotes. I feel confident in relying on my vehicle because Budd and Co keeps it in good condition for me!

Oil changeTransmissionWheel alignment+ Punctuality+ Quality+ Professionalism
Olivier2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Transmission
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil changeTransmission+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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