Experts Reviews · Company report
Budd & Company Automotive - Rainier logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%73+5.2Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Budd & Company Automotive - Rainier

Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #479Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 1,119 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Budd & Company Automotive - Rainier is better than 77% of auto repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 72% of auto repair shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Budd & Company Automotive - Rainier is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 96% of auto repair shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Budd & Company Automotive - Rainier is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 73% of auto repair shops.B
73

Reviews for your job

Customers hired Budd & Company Automotive - Rainier for 8 kinds of job.

Budd & Company Automotive - Rainier for vehicle inspection

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Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#135 / 229
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 51 Google reviews tagged “Vehicle Inspection” · showing 20

Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

they were fast and professional with their service and inspections, provided a detailed estimate of work, and kept me informed of the repairs process / were accommodating to my insurance estimator

Reasonable priceGeneral repairs & maintenanceVehicle InspectionOil change
Roslyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The floor on the passenger side of my 2021 Hyundai Kona would end up wet from rainwater after a storm. I called and described the problem to Anthony and he told me I could bring it in that day. He and another gentleman did a test, determined what needed to be done and advised me to use my warranty. They even showed…

Great priceVehicle InspectionService not listed
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Have been coming here for a few years now and I always direct folks in need of a good auto shop to Budd & Company, even those on the east side of the lake. Tara was incredibly kind and I'm always appreciative of the transparency the shop offers through their service and the Lyft back to the shop once service was done!

Reasonable priceTransmissionVehicle InspectionBrakes
Sylvain4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

VERY fast and friendly service! free coffee and treats! lots of parking space. very informative as well and they're great with prioritizing auto needs and assisting with payment. i didnt need to worry about a thing. i will definitely be going back😎

General repairs & maintenanceAuto engine diagnosticVehicle Inspection
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★

UPDATE: I’m updating this review without the original screenshots because some included the business phone number and a technician’s full name. My review was visible to me but no longer visible to the public. If you’re posting screenshots, I recommend redacting phone numbers, email addresses, and employees’ full…

Not sureVehicle Inspection
JanisLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Budd's is my local, really effective, auto repair shop. I feel confident about the diagnostics, quality and pricing.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
Oliver2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good price for oil change, very helpful inspection included. Sends written up findings with photos as needed. Gives clear options to approve or decline additional work without pressuring you. I will return for future car maintenance.

Reasonable priceVehicle InspectionOil change
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service after accepting my truck without an appointment because of braking concerns, like the rear brakes weren’t working! Very happy with the repair and cost, especially compared to dealer maintenance. They are now my go to shop for the 2 vehicles in the family.

Vehicle InspectionBrakes
Yontan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brought my car in for an oil change, brake system flush, and a general inspection, and I couldn’t be happier with the experience. The service was fast, the staff was knowledgeable, and the pricing was fair without any surprise charges. What really stood out was that they went beyond just the car work. When I…

Great priceVehicle InspectionBrakesOil change
bex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The best 2 experiences I've had at an auto shop, probably... ever? Aaron, Brian and Chelle are so friendly and personable, and the mechanics are incredibly efficient. Although I hope I don't have to come back anytime soon😅, when there is an issue I'll def be coming here again. Thank you

Great priceEngine repairVehicle InspectionOil change
BradleyLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

There really is no such thing as "inexpensive" quality automobile repair in Seattle in the post-COVID era, but that said, the team at Budd & Company is unmatched in terms of knowledge/expertise *and* friendliness. (And hey, I first moved here in 1980!!)

Reasonable priceElectricalVehicle InspectionBattery
jennaLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

I found these technicians very polite (+1 star) as they picked the most costly repair they could feasibly suggest for my car. They did not ask why I brought my car in or what I needed them to look for, simply did "a full diagnostic" and told me my transmission was whirring (which is appropriate for a CVT that is…

OverpricedVehicle Inspection
bengie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I’m very satisfied and impressed with the service done with my car. The staff esp Alejandro was very helpful honest and very knowledgeable. Thank you !

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
Glenn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have been taking my vehicles in for service since 1997. Always friendly and fast service and at a reasonable price! I have never felt "taken" by them... always felt cared for by Budd and Company. They ROCK!!

Reasonable priceGeneral repairs & maintenanceBrakesVehicle safety inspection
Huckleberry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were patient with my lack of knowledge and were willing to work within my budget. They were communicative throughout the entire process and sufficiently answered any questions I had. Repairs were done in a timely manner and I felt I was valued as a customer. Would definitely go to them again in the future and recommend their services.

Great priceTiresGeneral repairs & maintenanceVehicle Inspection
Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent customer service!

Reasonable priceAuto engine diagnosticVehicle InspectionBattery
Sally11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Easy to make an appt. Car returned quickly. Keeps my 2013 Scion xD running very well. Knowledgeable and friendly. Won't go anywhere else. Been going there for over 20 years- 5 cars in!

Great priceAir & cabin filter replacementGeneral repairs & maintenanceElectrical
Miles8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Went in with my Tacoma for a 100,000 miles check up, and I am so glad I did. They started with an oil change to also assess the state of the vehicle. Within a couple of hours, I had a full inspection and recommendation report with pictures, explanations, and coded urgency for each repair. Very clear and easy to…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
a8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Will be my first choice in the future! My car completely lost power at a red light, had to get an emergency tow to the nearest mechanic. The guys at Budds were a huge help, with really fast inspection and working with me as I worked out payment. Got an alternator/belt tensioner/serpentine replacement which on my car…

Great priceElectrical repairVehicle InspectionAir conditioning
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Honest and reliable.

Great priceAir & cabin filter replacementVehicle InspectionBrakes

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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