Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Budd & Company Automotive - Rainier logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%73+5.2Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Budd & Company Automotive - Rainier

Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #479Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 1,119 Google reviews

📞 Call (206) 324-0550Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Budd & Company Automotive - Rainier is better than 77% of auto repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 72% of auto repair shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Budd & Company Automotive - Rainier is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 96% of auto repair shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Budd & Company Automotive - Rainier is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Budd & Company Automotive - Rainier is better than 73% of auto repair shops.B
73

Reviews for your job

Customers hired Budd & Company Automotive - Rainier for 8 kinds of job.

Budd & Company Automotive - Rainier for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#146 / 252
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Wheel alignment”

NeerjaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a seamless experience at Budd & Company with correcting our suspension and wheel alignment. Highly recommend this place!

Reasonable priceSteering & suspension repairWheel alignment
Smilertoo287 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I received service that was affordable, professional, and my car repair was excellent.

Great priceSteering & suspension repairWheel alignment
bengie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I’m very satisfied and impressed with the service done with my car. The staff esp Alejandro was very helpful honest and very knowledgeable. Thank you !

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
CherishLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Have you seen those curbs in downtown Seattle that jut out onto the road? (Yesler & James) On a dark, rainy, morning and with a single lane half blocked with cones- as I turned my sedan and drove straight over that curb and blew out my front and back passenger tires immediately! So 7am. I call AAA, I have to select…

Customer photo from Cherish's reviewCustomer photo from Cherish's reviewCustomer photo from Cherish's reviewCustomer photo from Cherish's review
Reasonable priceTiresWheel alignment
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Honestly the best repair service in Seattle. They've been caring for my old 98 Cherokee for ages and through 3 owners, the service has been stellar. Ten stars!

Reasonable priceExhaustTiresGeneral repairs & maintenance
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is great! I trust them and they have done right for me for over 10 years

Auto battery maintenanceAuto brake replacementAuto exhaust system repair
CLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Absolutely my favorite auto shop in Seattle. Quick, professional, honest, and fair priced. Look no further.

Auto maintenanceBatteryBrakes
Q3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic. Great work and staff. So friendly, honest, reasonable. Definitely 5 star 🌟🌟🌟🌟

BatteryOil changeTires
downtownLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent communication, solid work, fairly priced. So pleased this shop is in the neighborhood!

Electrical repairWheel alignmentService not listed
Julia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Budd and Co has been my garage for 12 years and 3 cars. They are quick with their diagnosis, clear in their explanations, and precise with their quotes. I feel confident in relying on my vehicle because Budd and Co keeps it in good condition for me!

Oil changeTransmissionWheel alignment+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change123—
General repairs & maintenance114—
Brakes65—
Vehicle Inspection50—
Auto maintenance43—
Tires43—
Auto engine diagnostic38—
Electrical repair37—

Compare with

G and M Auto Repair logoG and M Auto RepairExperts Score 94Seattle · 4.98★Tomoko Auto Care Center logoTomoko Auto Care CenterExperts Score 89Seattle · 4.93★Lake City Autoworks logoLake City AutoworksExperts Score 88Seattle · 4.89★