Window treatment store · Norman, OK · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%88+24.8Replies to reviews 8%97+8Experts Score= 89Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 20 window treatment installersiPosition by Experts Score among all companies we track in this category. · better than 42%
4.9★★★★★60 Google reviews · 24 photos
95%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the store's professional staff, punctual installation crews, and helpful guidance in selecting window treatments like blinds, shades, and shutters. Reviewers highlight the lack of sales pressure, clear communication, and the quality of both new installations and motorized retrofit services. The primary criticism involves a complaint about a company vehicle speeding through a residential neighborhood, which is unrelated to the actual window treatment services provided.
Google rating: 4.9 out of 5 from 60 reviews (95% five-star).
Reviews on this page: 60 Google reviews (56 with written comments, 8 with photos).
Owner responses: the business replied to 92% of reviews.
Score profile vs other window treatment installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyWindow Treatment Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Budget Blinds of Norman and OKC Metro: 89/100 on this factor. Category median: 94.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Budget Blinds of Norman and OKC Metro: 88/100 on this factor. Category median: 95.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Budget Blinds of Norman and OKC Metro: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Budget Blinds of Norman and OKC Metro: 97/100 on this factor. Category median: 65.A
97
Bar = this company · dark tick = category median.
Star ratings
60 Google reviews we collected
4.9of 5
5 stars5795%
4 stars23%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 56 written reviews
100%praise
Praise93100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2830%
Quality & results1920%
Would recommend1718%
Speed & response1516%
Communication78%
Price & value66%
Honesty & trust11%
What customers talk about
We read 56 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He arrived when they scheduled him to, very professional, cleaned everything up, and the installation was done within the time they said it would.”
“…arah (one of the owners) to Tony(the other owner) and Eric who did an awesome job on installation.…”
“I highly recommend Budget Blinds of Norman and OKC Metro.”
“Responsive, provided a lot of options, and made sure we were well taken care of through installation.”
“Good communication on the progress and timing of the shutters being manufactured to my specific measurements and delivered to them for installation.”
“Their products are great and affordable and their customer service is top notch!”
“It honestly filled my OCD cup to the brim!”
People customers mention
Sarah8 reviews
Tony7 reviews
Eric6 reviews
Stephanie3 reviews
Tim3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Marce10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I love my roller shades. Sarah spent so much time with me and offered many different options. Eric, my installer was great. He arrived when they scheduled him to, very professional, cleaned everything up, and the installation was done within the time they said it would.
Ann3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
What a great experience! From Alan who came out and worked with me on selecting the perfect fabric for my one window, to Eric who installed the shade. Very professional plus personable. Thanks !
Cory8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I just wanted to leave a quick message about Eric. Out of the probably hundreds of contractors who have worked on our home, he was truly a breath of fresh air! He was knowledgeable, courteous, professional, and just brought such great energy.
My wife and I absolutely love our blinds, and I can't wait for her to come…
Regina2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Wonderful experience. Quality of shutters are excellent. Great to work with local businesses. Makes it a win-win situation! Highly recommend their business/service.
Pat3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Everyone was amazing at Budget Blinds from the two ladies that helped us decide what we needed to Sarah (one of the owners) to Tony(the other owner) and Eric who did an awesome job on installation. We r extremely happy with the outcome of shades in the kitchen and plantation blinds in the living room/dining room!!!
Susie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I loved working with Sarah on picking the Blinds out. Tony and Eric were great installers. Everything went great.
The blinds are beautiful, Thank you for your service.
Response from the owner · 4 weeks ago
Thank you, Sharon and Mike! We're so glad you love the beautiful blinds and appreciate your kind words about our service. Please let us know if you need any assistance in the future. ~ Budget Blinds of Norman and OKC Metro ♥️
Marce Folsom10 reviewsiTotal number of Google reviews Marce has written across all businesses on Google Maps, not just this one.
I love my roller shades. Sarah spent so much time with me and offered many different options. Eric, my installer was great. He arrived when they scheduled him to, very professional, cleaned everything up, and the installation was done within the time they said it would.
Response from the owner · 2 months ago
Thank you, Marce! 🌟
We're so glad to hear that you love your roller shades and that Sarah provided you with great options. It's wonderful to know that Eric's professionalism and efficiency made your installation experience a positive one. Your feedback means a lot to us! Thank you for your support of our small business. ♥️ from the team at Budget Blinds of Norman and OKC Metro
Ann Seibel3 reviewsiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
What a great experience! From Alan who came out and worked with me on selecting the perfect fabric for my one window, to Eric who installed the shade. Very professional plus personable. Thanks !
Response from the owner · 2 months ago
Thank you, Ann! We're so glad to hear you had a great experience with Allen and Eric. Your kind words mean a lot to us! - The Team @ Budget Blinds of Norman and OKC Metro ☺️🌟
Teri Cox3 reviewsiTotal number of Google reviews Teri has written across all businesses on Google Maps, not just this one.
Very pleasant to work with both Sarah and Tony throughout the process. There was no hard pressure to purchase the shutters. However, Sarah was able to demonstrate the savings benefit as the varying number of window shutters were discussed. And, how to get the most for my money. I happened to time my purchase with a special pricing discount that only happens at certain times of the year.
Sarah also alerted me to different financing methods to see what worked best in my situation. I elected to go with the 21 month zero interest option.
Good communication on the progress and timing of the shutters being manufactured to my specific measurements and delivered to them for installation.
Day of installation was as smooth as anyone could ever hope for. Let me know exactly what time they expected to arrive. Tony and Eric were my installers. They were pleasant and professional. They moved any furniture that was in their way, continually cleaned up after themselves, and installed and cleaned each of the shutters. Then, before they left, they made sure all furniture was returned to it original location. They made sure I was 100% satisfied with the shutters, the installation of same, and their service before they would leave the house.
I would highly recommend Budget Blinds.
Response from the owner · 3 months ago
Thank you, Teri, for your wonderful review! ♥️ We're glad to hear you had such a positive experience working with Sarah, Tony, and Eric. It's great to know that you felt supported throughout the process and that the installation went smoothly. We enjoyed spending time with you and helping you with your shutters. (Love your pup, too!!!) 🐶 We appreciate your recommendation! ☺️🏠
Cory Bogardus8 reviewsiTotal number of Google reviews Cory has written across all businesses on Google Maps, not just this one.
I just wanted to leave a quick message about Eric. Out of the probably hundreds of contractors who have worked on our home, he was truly a breath of fresh air! He was knowledgeable, courteous, professional, and just brought such great energy.
My wife and I absolutely love our blinds, and I can't wait for her to come home from vacation and see the Roman shade in the kitchen. It looks amazing!
Eric, thank you for making this installation so enjoyable and for taking such pride in your work. Your attention to detail did not go unnoticed. As someone with a bit of OCD, I especially appreciated how meticulously you laid everything out before getting started. It honestly filled my OCD cup to the brim!
Thank you again for an outstanding experience. We couldn't be happier with the results, and we'll absolutely be recommending you to anyone looking for quality work!
Response from the owner · 3 months ago
Cory, thank you for your wonderful feedback! We're so glad to hear that Eric made such a positive impression and that you love your new blinds. Your appreciation for his attention to detail truly highlights his dedication. We appreciate YOU and your recommendation and look forward to working with you again in the future! ~ The team at Budget Blinds of Norman and OKC Metro
Regina DeMaio2 reviewsiTotal number of Google reviews Regina has written across all businesses on Google Maps, not just this one.
Wonderful experience. Quality of shutters are excellent. Great to work with local businesses. Makes it a win-win situation! Highly recommend their business/service.
Response from the owner · 3 months ago
Thank you, Regina! We're so glad to hear you had a wonderful experience and appreciate your support for local businesses. Your recommendation means a lot to us! 💯♥️🏠
Pat Ingram3 reviewsiTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Everyone was amazing at Budget Blinds from the two ladies that helped us decide what we needed to Sarah (one of the owners) to Tony(the other owner) and Eric who did an awesome job on installation. We r extremely happy with the outcome of shades in the kitchen and plantation blinds in the living room/dining room!!!
Response from the owner · 3 months ago
Thank you, Pat! We're so glad to hear you had a great experience with our team, and we appreciate your kind words about everyone involved. Enjoy your new shades and blinds!
Susie Ellegard1 reviewiTotal number of Google reviews Susie has written across all businesses on Google Maps, not just this one.
I loved working with Sarah on picking the Blinds out. Tony and Eric were great installers. Everything went great.
Response from the owner · 4 months ago
Thank you, Susie! We're so glad to hear you had a wonderful experience working with Sarah and that Tony and Eric did a great job with the installation. Your satisfaction means a lot to us!
Sean Marley4 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Tony and Sarah were great to work with through the entire process. Responsive, provided a lot of options, and made sure we were well taken care of through installation. Our roller shades look great!!
Response from the owner · 4 months ago
Thank you, Sean! We're glad to hear that you had a positive experience working with Tony and Sarah. It's wonderful to know you're happy with your roller shades! We apprecite your support of our small business. ☺️💯🏡
Joan Brenneman9 reviewsiTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
The blinds are beautiful and function perfectly. Eric did a great job of installing them.
Response from the owner · 4 months ago
Joan, Thank you for sharing your positive experience with Budget Blinds of Norman and OKC Metro. We always strive for excellence and are so pleased to hear Eric met your expectations. We take great pride in our quality products and experts like Eric who ensure a seamless installation experience. We're delighted that you are enjoying your beautiful blinds and look forward to serving you again in the future. Sincerely, The Budget Blinds of Norman and OKC Metro team. ☺ 🏡