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Budget Electronics Repair

Electronics repair shop · Albuquerque, NM · reviewed since 2011

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%50+12.1Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty87−1.3Momentum penalty87−1.3Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 15 TV repair servicesPosition by Experts Score among all companies we track in this category. · better than 14%
4.7 ★★★★★ 233 Google reviews · 24 photos
89%five-star reviews
4.61★last 12 monthsAverage stars on reviews from the last 12 months only.
9.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Oct 2026latest review

Budget Electronics Repair at a glance

Reviewers highlight the shop's expertise in repairing vintage audio equipment, TVs, and turntables, often praising the staff for friendly service, reasonable pricing, and same-day turnaround. Recurring themes include effective communication and the ability to restore older electronics to working condition. However, low-star reviews cite specific issues with billing practices, such as charges exceeding estimates, refusal to accept credit cards, and a lack of responsiveness to customer inquiries or warranty claims.

  • Google rating: 4.7 out of 5 from 233 reviews (89% five-star).
  • Reviews on this page: 233 Google reviews (207 with written comments, 31 with photos).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: October 27, 2026.
  • Service: TV Repair Service serving Albuquerque, New Mexico.

Data from Google, last updated November 1, 2026.

Score profile vs other TV repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

Satisfaction67Reliability50Craft & service87Value100Momentum87Replies to reviews82Satisfaction: 67 (median 83)Reliability: 50 (median 74)Craft & service: 87 (median 93)Value: 100 (median 86)Momentum: 87 (median 100)Replies to reviews: 82 (median 80)
Budget Electronics RepairTV Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Budget Electronics Repair: 67/100 on this factor. Category median: 83.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Budget Electronics Repair: 50/100 on this factor. Category median: 74.C
50
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Budget Electronics Repair: 87/100 on this factor. Category median: 93.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Budget Electronics Repair: 100/100 on this factor. Category median: 86.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Budget Electronics Repair: 87/100 on this factor. Category median: 100.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Budget Electronics Repair: 82/100 on this factor. Category median: 80.A
82

Bar = this company · dark tick = category median.

Star ratings

233 Google reviews we collected

  • 5 stars20789%
  • 4 stars83%
  • 3 stars31%
  • 2 stars31%
  • 1 star125%

Praise vs complaints

Phrases our text analysis found in 207 written reviews

  • Praise33096%
  • Complaints144%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1169%
  • Reasonable425%
  • Overpriced00%
  • Not sure16%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9026%
  • Quality & results7422%
  • Price & value6519%
  • Would recommend3811%
  • Speed & response3510%
  • Honesty & trust257%
  • Communication175%

What customers talk about

We read 207 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great Service 5 stars, friendly and welcoming, thank you for serving my tv on the spot.”
  • “I had to take my old Akai GX 635d reel to reel player there for repairs, and they did an amazing job getting it back up.”
    “Terrible policies and bad part, good luck of you receive a bad part from them, they don't want to take it back and refund you!”
  • “The work was completed with precision and at a reasonable price.”
    “I feel taken advantage of after being overcharged for a simple request: $59 to remove a stuck dvd.”
  • “5/5 Highly recommend for repairing any electronic need!”
  • “Friendly and efficient service and completely reasonable prices for their expertise and labor.”
  • “Fantastic crew that are honest and thorough and value high quality customer service.”
    “After they rip you off, don't replace parts and charge 3x the estimate, remember to report the charge to your bank as the fraud that it is”
  • “Man who answered door was very nice and answered all my questions.”

People customers mention

  • Jack 9 reviews
  • Robert 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Budget Electronics Repair for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

DanielLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These gentlemen helped me out with a faulty tempature control panel. Knowledgeable and super helpful. Thanks guys

Customer photo from Daniel's review
Great priceService not listed
Derrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

If you have any older audio equipment, don't look any further. I had to take my old Akai GX 635d reel to reel player there for repairs, and they did an amazing job getting it back up. These guys will continue to get my business, so be on the lookout.

Customer photo from Derrick's review
Great price
VicenteLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Found my grandparent’s old portable phonograph after being forgotten in storage for over two decades. The gentleman at the shop were able to bring it back to life! I couldn’t be happier and my mother gets to relive old memories of her parents. I couldn’t be happier, thank you for bringing g back some special moments for our family.

Customer photo from Vicente's review
olivierLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was devastated when my vintage Technics stopped in the middle of the Stooges' Search and Destroy, that was not a good day... I am so glad I found these guys. They went above and beyond to put it back circa 1971. Just got it back 2 hours ago. What a blast now! This is a great day!! Thanks Budget Electronics Repair guys!

Reasonable priceService not listed
Sharon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These guys are amazing. I HATED my Vizio blu-ray player. The remote was so sluggish. You could press a button 10 times before it responded. When the tray door wouldn't open I took it in to see if it was worth fixing. They repaired the tray door, cleaned the innards, & now the remote works perfectly. They have also…

RobertLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rob, and Jack are total Professionals. Everything done with expertise and care. I've worked in and around the audio field for the last 20 years, these guys are top notch. Very Satisfied customer!

Great price

Photos

Customer reviews

4.7 ★★★★★ 233 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Daniel DLocal Guide · 33 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These gentlemen helped me out with a faulty tempature control panel. Knowledgeable and super helpful. Thanks guys

  • Price assessment: Great price
  • Services: Service not listed
Derrick Fitch2 reviewsTotal number of Google reviews Derrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you have any older audio equipment, don't look any further. I had to take my old Akai GX 635d reel to reel player there for repairs, and they did an amazing job getting it back up. These guys will continue to get my business, so be on the lookout.

  • Price assessment: Great price
Response from the owner · a month ago

A nice unit back in service. Glad You are enjoying the Reel to Reel.

Chris LoeckelLocal Guide · 23 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I brought in my Audio Technica AT-LP120-USB turntable for a diagnosis on a dropped audio channel. While the technician immediately adopted a know-it-all attitude, claiming decades of experience since the 1970s including on this exact model, his actual technical familiarity with the unit was incredibly lacking. He was completely unaware of what the Phono/Line switch on the back of the turntable actually does, mistakenly insisting it was used to switch over to the USB interface. When I corrected him and explained that it toggles the internal preamp to allow connection to non-phono receiver inputs, he dismissed it with a careless "maybe I'm wrong." Furthermore, when I asked about a standard modification -- installing clean, female RCA chassis jacks to make future cable swaps easy if a wire goes bad again -- he claimed he could not drill into the plastic. Anyone with experience working on modern electronics enclosures knows this is entirely possible with the right tools. Between the arrogant and argumentative attitude, the defensive pushback, and the clear lack of basic product knowledge on a highly mainstream turntable, I decided to take my business elsewhere. If you need a thorough diagnosis or custom component-level modifications from a technician who respects their customers and stays up to date on audio gear, look elsewhere in Albuquerque.

Response from the owner · a month ago

Turntable arrived with a few things missing, Platter, Tone Arm Weight, Head Shell with Needle. We are Not able to perform the diagnostics without these missing parts. Plus the audio plug was cut off. After asking "Pin Point Questions" on why?? Plus I will not drill into a piece of equipment , This is not a standard modification to the turntable. I told customer just to take the unit back home.

Vicente OrtizLocal Guide · 14 reviewsTotal number of Google reviews Vicente has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Found my grandparent’s old portable phonograph after being forgotten in storage for over two decades. The gentleman at the shop were able to bring it back to life! I couldn’t be happier and my mother gets to relive old memories of her parents. I couldn’t be happier, thank you for bringing g back some special moments for our family.

Response from the owner · a month ago

Hi Vincent, It was a pleasure to work on your Vintage Record Player. So happy to hear the family was able to relive old memories again

Jimmy Marincell9 reviewsTotal number of Google reviews Jimmy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Didn’t return my call

olivier renard (FoxDeFrance)Local Guide · 32 reviewsTotal number of Google reviews olivier has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was devastated when my vintage Technics stopped in the middle of the Stooges' Search and Destroy, that was not a good day... I am so glad I found these guys. They went above and beyond to put it back circa 1971. Just got it back 2 hours ago. What a blast now! This is a great day!! Thanks Budget Electronics Repair guys!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a month ago

Thank you for the Review! Enjoyed working with it.

Blade Van Meter6 reviewsTotal number of Google reviews Blade has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest and professional.

Response from the owner · a month ago

Thank you for the Review.

Sharon Thompson9 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are amazing. I HATED my Vizio blu-ray player. The remote was so sluggish. You could press a button 10 times before it responded. When the tray door wouldn't open I took it in to see if it was worth fixing. They repaired the tray door, cleaned the innards, & now the remote works perfectly. They have also repaired our Panasonic VCR/DVD combo unit, JVC turntable, JVC amplifier, JVC tuner, and a friend's classic Mustang car radio that we brought here from Phoenix & shipped back. Excellent work. Great guys to deal with.

Response from the owner · a month ago

Thank you for the Review!

Robert DelahantyLocal Guide · 14 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rob, and Jack are total Professionals. Everything done with expertise and care. I've worked in and around the audio field for the last 20 years, these guys are top notch. Very Satisfied customer!

  • Price assessment: Great price
Gianni Crow1 reviewTotal number of Google reviews Gianni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Service 5 stars, friendly and welcoming, thank you for serving my tv on the spot. Recommend please come see them. Thank you

  • Price assessment: Great price

Budget Electronics Repair on Google Maps →

Business details