Analyzing 7,476,5457.5M ReviewsFor 21,05821.1K Experts

Experts Reviews · Company report
Bug Masters Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Bug Masters Pest Control

Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 56 bee removal services · 5.0★ from 198 Google reviews

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Report card

Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bug Masters Pest Control is better than 100% of bee removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bug Masters Pest Control is better than 99% of bee removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bug Masters Pest Control is better than 100% of bee removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bug Masters Pest Control is better than 100% of bee removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bug Masters Pest Control is better than 100% of bee removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bug Masters Pest Control is better than —% of bee removal services.–
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Reviews for your job

Customers hired Bug Masters Pest Control for 8 kinds of job.

Bug Masters Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$153
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 47

All 15 Google reviews tagged “Bug & insect extermination”

Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I highly recommend Zoran. Always on time and works efficiently without cutting corners. 6/16/2026 I have been dealing with silverfish in the house and decided to reach out to Zoran for advice since I’ve enjoyed his services very much in the past. He not only replies in a timely manner but provides me with exact…

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
AndreaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

So glad I found Zoran and James with Bug Masters! They both are courteous, responsive, timely, thorough, and just an all-around great professionals to work with. We have lots of large, mature trees surrounding the house that attract spiders, we couldn't even enjoy our patio area because of them. After one visit,…

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
oscar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent service, highly recommend

Bug & insect extermination+ Responsiveness+ Professionalism
Craig7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Takes time to understand the problem and explains the solution very clearly. Excellent service, great value. Have seen positive results in taking care of ant problems. I expect to be using Bug Masters in the years ahead.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called to get help with Bees and Flies eliminated from around our house. He offered to come the same day I called but was I unavailable and he was able to come give us help the next day. It hasn’t even been 24 hours and I’m amazed at the results. Would highly recommend I’ve seen a huge difference already. Thank…

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my first time using Bug Masters but I was very impressed with Zoran. He was very knowledgeable and did a very thorough job. I will definitely use him again.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Preserve at Deer Creek Condominium Association is comprised of 26 ranch units. We had a web building insect problem as well as a brown mamorated stink bug problem. Zoran of Bug Masters assessed the problem and eliminated the pests at a more than reasonable cost. Highly recommend Bug Masters!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly, on time, courteous Highly recommend!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Patrick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gave us suggestions on how to prevent future pest problems, very informative. Did a great job. Highly recommend.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would recommend this company. Professional and explained what was being done. Reasonable price. Very personal. Zoran didn't mind answering all our questions.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ChristinaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is amazing. Zoran is a great person who is friendly and efficient and will exterminate everything in your home. I have used his service twice and I am very satisfied, he killed all the centipedes and spiders in my home! I highly recommend him and will not go anywhere else. A+++

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I contacted Zoran to because we had insects in the garage. He came the same day. His fee was very reasonable. He returned for additional problems. He communicated well and was on time. I will use his services in the future.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Kenneth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We were very satisfied with the through job done by Bug Masters. The price was very reasonable. Another plus is that it is family owned and services are done by one of the family and pride in their work and service is evident. We would highly recommend Bug Masters

Bug & insect extermination
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceBug & insect extermination
Megan4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$246+117% vs typical bee removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 61%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination18$63–$246
Hornet & wasp extermination18$126–$323
Bug & insect extermination15$61–$153
General pest inspection11$56–$126
Spider extermination5$61–$146
Bee extermination5$186–$323
Bed bug extermination4$214–$426
Cockroach extermination4$66–$189

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