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Bug Masters Pest Control

Pest control service · Milwaukee, WI · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 56 bee removal servicesPosition by Experts Score among all companies we track in this category. · better than 96%
5.0 ★★★★★ 198 Google reviews · 9 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
27%reviews answered by the owner
$246typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Bug Masters Pest Control at a glance

Google reviewers rate Bug Masters Pest Control five stars, citing rapid same-day or next-day availability for wasp, hornet, and bee removals. Customers note fair pricing, thorough treatments, and clear communication regarding the process and results. Many highlight the technician's punctuality and willingness to answer follow-up questions, with no recurring criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 198 reviews (99% five-star).
  • Reviews on this page: 198 Google reviews (137 with written comments, 4 with photos).
  • Owner responses: the business replied to 27% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Bee Removal Service serving Milwaukee, Wisconsin.

Data from Google, last updated October 29, 2026.

Score profile vs other bee removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

Satisfaction100Reliability99Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 95)Reliability: 99 (median 93)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Bug Masters Pest ControlBee Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bug Masters Pest Control: 100/100 on this factor. Category median: 95.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bug Masters Pest Control: 99/100 on this factor. Category median: 93.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bug Masters Pest Control: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bug Masters Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bug Masters Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–

Bar = this company · dark tick = category median.

Star ratings

198 Google reviews we collected

  • 5 stars19799%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 137 written reviews

  • Praise29799%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price939%
  • Reasonable1461%
  • Overpriced00%
  • Not sure00%
$246+117% vs typical bee removal services

Middle half of what 13 customers paid ($183–$371) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response6722%
  • Staff & attitude6522%
  • Would recommend5819%
  • Quality & results4013%
  • Price & value3612%
  • Communication248%
  • Honesty & trust93%

What customers talk about

We read 137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Prompt, Efficient, knowledgeable and most of all, the box elders did not come back!”
  • “Super nice and efficient, would recommend to anyone and use again!”
  • “Very fair prices and excellent work, definitely recommend and will use again.”
  • “Came out the same day I called for a wasp nest, was very thorough and made sure he got them all!”
  • “Very fair price and the next day we only saw 3 wasps flying not the thousands we saw the day before.”
  • “Explained everything very thoroughly and even answered questions we had days later.”
  • “Came out on the spot and took care of 3 ground hives for me, very honest and trustworthy hire.”

People customers mention

  • Zoran 22 reviews
  • Jerry 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Bug Masters Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Chief3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Doran saved the day! We had a wasp problem. Really bad. At the point of getting in the house. We called a few companies during the week and they did not even give us a quote. One of them starts with a T and ends Mix. On Saturday morning a few wasps were in the house. We called Zoran and he said he could be over in…

Paid $200+Great price
Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Came right away and helped get rid of the hornets. It was a wonderful experience we would hire him again.

Paid $200+Reasonable price
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Came over the same day. Had really bad nest of yellow jackets hornets. Friendy, new what he was doing and turned out exactly how he said it would. 24 hrs and they were dead. Will use him again. Guarantees his work.

Paid $200+Reasonable price
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I called he was on time and did a great job. His work was amazing and did the job No more need since bees are gone now

Paid $200+Great price
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Was able to come out same day and offered lots of advice. Was able to deal with a wasp mess before I got out of hand and was very well priced. Update: we had a second on our property and within a few hours Zoran was out and did an amazing job. Will be going to him for all my pest needs going forward.

Paid $180–200Great price
Andres2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zoran is great! All the big pest control companies like Orkin and Terminix were all just focused on selling me an absurd subscription and couldn’t help until Monday when I needed wasps out of my house immediately on a Saturday. Zoran was out at my house within an hour of calling and treated the wasp nest immediately…

Paid $160–180Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 198 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jesse MantyhLocal Guide · 14 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Well deserving of five stars. Prompt, Efficient, knowledgeable and most of all, the box elders did not come back!

Jared B10 reviewsTotal number of Google reviews Jared has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came out the same day I called for a wasp nest, was very thorough and made sure he got them all! Had him spray my house while he was here too and it has been amazing having no more stink bugs! Very fair prices and excellent work, definitely recommend and will use again. Super nice guy!

  • Price assessment: Reasonable price
paris caswell1 reviewTotal number of Google reviews paris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came out same day, and worked extremely fast! Explained everything very thoroughly and even answered questions we had days later. Super nice and efficient, would recommend to anyone and use again!

  • Price assessment: Great price
  • Pest type: Other
Pamela Diggs1 reviewTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Zoran did a great job he's actually been to my unit twice after the second time I did not see any roaches whatever he's using it works 100% what I also like is that he checked back with me to make sure that I was roach free

Matt Lester1 reviewTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They came out same day and took care of a hornet’s nest. Thank you!!

  • Price assessment: Reasonable price
  • Pest type: Other
Ryan French1 reviewTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He came the same day and solved our wasp issue!

  • Price assessment: Great price
Ronnie Franken6 reviewsTotal number of Google reviews Ronnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very satisfied with this business! Had a real problem with yellow jackets under the fascia of my home. The gentleman who I spoke with was at my home taking care of the problem within a few hours. Fast , courteous , and very reasonably priced. Guarantied for the rest of the year! I highly recommend this business!

Dalip Chadha4 reviewsTotal number of Google reviews Dalip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome pest control!

Nick Paul1 reviewTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Zoran came out quickly and treated an in-ground wasp nest in one treatment.

Chief Miller3 reviewsTotal number of Google reviews Chief has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Doran saved the day! We had a wasp problem. Really bad. At the point of getting in the house. We called a few companies during the week and they did not even give us a quote. One of them starts with a T and ends Mix. On Saturday morning a few wasps were in the house. We called Zoran and he said he could be over in 20 minutes and 15 minutes later he was there. Suited up and sprayed all around the areas. Amazing! Very fair price and the next day we only saw 3 wasps flying not the thousands we saw the day before. By day 3 post spray….no wasps. Got a bee or wasp problem? Call Zoran. He is amazing!

  • Price assessment: Great price
  • Price: $200+
  • Pest type: Other

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