Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Bulwark Exterminating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty88−1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Bulwark Exterminating

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,622 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bulwark Exterminating is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bulwark Exterminating is better than 91% of termite control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bulwark Exterminating is better than 88% of termite control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bulwark Exterminating is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bulwark Exterminating is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bulwark Exterminating is better than 43% of termite control services.C
43

Reviews for your job

Customers hired Bulwark Exterminating for 8 kinds of job.

Bulwark Exterminating for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$98–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 53/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 37

All 4 Google reviews tagged “Bed bug extermination”

sinisaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Moved to this company from another and it is like night and day. They are always on time, go above and beyond, and are very knowledgeable, not just a guy with some chemicals but explained common pest issues.. Our first visit everything they did was explained and made us feel better about our service. Timothy C is…

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Samantha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh Ungar was our service technician and he was wonderful. Polite, friendly, efficient, on time (came within 15 minutes of the start of our 3 hour appointment window-unheard of!) and did a great job! I would recommend Bulwark to anyone!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
AbhayLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

These guys have the worst billing . They tell you no extra charges in between services , but then they charge you for those follow ups . I cancelled with them as they don’t explain there plans clearly and slack on treatment

Bed bug exterminationSpider extermination− Quality− Professionalism
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Get service from Josh T had questions about bug issues and he was very helpful and knowledgeable. Also Thomas is great when he comes out as well

Bed bug exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$88-3% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 70%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination191$56–$108
General pest inspection171$50–$106
Spider extermination159$61–$139
Ant extermination152$61–$161
Cockroach extermination138$58–$156
Hornet & wasp extermination73$58–$156
Rodent extermination72$68–$323
Home inspection42$56–$144

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