Experts Reviews · Company report
Bulwark Exterminating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty88−1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Bulwark Exterminating

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,622 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bulwark Exterminating is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bulwark Exterminating is better than 91% of termite control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bulwark Exterminating is better than 88% of termite control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bulwark Exterminating is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bulwark Exterminating is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bulwark Exterminating is better than 43% of termite control services.C
43

Reviews for your job

Customers hired Bulwark Exterminating for 8 kinds of job.

Bulwark Exterminating for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.192
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$108
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 192 Google reviews tagged “Bug & insect extermination” · showing 20

Chuck9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Matt D. has performed every treatment for my recently purchased home. As a pest control industry veteran, I was quickly impressed with Matt's knowledge, proposed treatment strategy and his conscientiousness. Bulwark Exterminating is highly-regarded and innovative pest control company. There are countless options…

Customer photo from Chuck's review
Reasonable priceGeneral pest inspectionBug & insect extermination
W.Local Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The technician placed granules around the outside of the ant 🐜 hills. He did come out during the range of time that was offered. 9am - 12pm, 12pm - 3pm. I was grateful! The technician also, explained how the ants may or may not forge as agreesively due to the recent rains that morning, which is how the granules get into the ant mound/ nest / hive.

Paid $80–100Reasonable priceBug & insect extermination+ Professionalism
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We have been using Bulwark since moving to the Raleigh area in 2019. They always do a great job. Very thorough, kind, professional and knowledgeable. They never try to upsell you but will always make sure you are aware of what services they offer when you ask. Today Mark treated our exterior and did a great job!

Reasonable priceBug & insect extermination
Wafa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Mark W. came to my house for a free retreatment and delivered a top notch service. Bulwark Exterminating had dedicated technicians; and safe yet super efficient pest control products!

Bug & insect extermination
Music5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The young man was very professional, pleasant and very thorough. I was very pleased.

Paid $80–100Not sureSpider exterminationGeneral pest inspectionBug & insect extermination
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We’ve had Bulwark since we moved into our home in 2019. The techs are great, and the best thing is, it’s the same tech that comes to your house for every service. They do not send a different tech every time, so you get to know your tech and they really take care of you. Very happy with Bulwark and I would…

Paid $80–100Reasonable priceBug & insect extermination
Nicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Carlos Gallegos from Bulwark was very thorough as he sprayed for bugs during an off scheduled visit. He gave me comfort in the company which stands behind their service.

Reasonable priceCockroach exterminationBug & insect extermination
MadhurLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Happy with Bulwark pest control, great service. No hidden fees, no hidden contracts etc. Especially the technician that came today Angel Gonzalez - he was very thorough. He took time to hear what I am seeing and understood the issues. He explained what he was doing and educated me on some of common pests and what I can do as a home-owner.

Bug & insect extermination
RebeccaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Stephen Shipman was super attentive, patient, and meticulous when he treated our home. We were very impressed with him and his service. Thanks for taking good care of us!

Paid $160–180Great priceBug & insect extermination
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dikembe T came today for my normal pest control visit. He did an outstanding job and besides he is a very personable young man. I am very pleased with Bulwark’s service.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

MELVIN J did an amazing job at my home. He went above and beyond to make sure he treated every area and went back around to make sure any nooks and cracks were all handled again. THANK YOU!

Bug & insect extermination
EricLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had Terrail Simpson out today, he was fantastic. Going above and beyond, cleaning out all the spider webs in the garage and eaves/corners outside. Fantastic service!

Paid $60–80Reasonable priceRodent exterminationBug & insect extermination
JoalLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mr. Stephen Shipman, was punctual, friendly, and polite. He did an excellent job and was very detailed oriented.

Reasonable priceBug & insect exterminationAnt extermination
A.R.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service. Michael W is great at communicating his arrival for service so we can assure our pets are inside. Highly recommend!

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
RoyLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My home was serviced this past week, and both technicians Elizabeth Golder and Terrence Horne were professional, courteous and knowledgeable. I know that my home is protected from various pests from their care. I was set up on a plan that is affordable and fits all of my needs. Thank you both!

Great priceHome inspectionTermite inspectionSpider extermination
TyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with Mark from Bulwark Exterminating. He was polite, professional, and took the time to explain exactly what he was doing, what I could expect after the service, and how to get in touch with him if I had any questions. Mark worked efficiently and made sure everything was clear before he…

Bug & insect extermination
KLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thx Terrail.

Hornet & wasp exterminationSpider exterminationBug & insect extermination
Brooke6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Eric is always transparent, efficient and proactive in identifying and managing seasonal expectations.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
HarvLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Timothy did a great job

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Elizabeth17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Antoine always does a great job exterminating our house 😊Love his work!!

Customer photo from Elizabeth's review
Paid $80–100Reasonable priceBug & insect exterminationService not listed

Show more bug & insect extermination reviews (172 more) →

Price

$88-3% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 70%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination191$56–$108
General pest inspection171$50–$106
Spider extermination159$61–$139
Ant extermination152$61–$161
Cockroach extermination138$58–$156
Hornet & wasp extermination73$58–$156
Rodent extermination72$68–$323
Home inspection42$56–$144

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