How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty88−1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBulwark Exterminating
Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,622 Google reviews
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Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Bulwark Exterminating for 8 kinds of job.
Bulwark Exterminating for cockroach extermination
Clear ✕All 138 Google reviews tagged “Cockroach extermination” · showing 100
Carlos Gallegos from Bulwark was very thorough as he sprayed for bugs during an off scheduled visit. He gave me comfort in the company which stands behind their service.
The exterminator Stephen Shipman was chill and fun, very quick with the process and patient as well.
Jonathan R was a great help today. He was able to fit us in on his route for same-day service, and even though he was at the end of a long day, he took the time to thoroughly understand our concerns and then took care of all the necessary treatments.
My home was serviced this past week, and both technicians Elizabeth Golder and Terrence Horne were professional, courteous and knowledgeable. I know that my home is protected from various pests from their care. I was set up on a plan that is affordable and fits all of my needs. Thank you both!
As usual, Antoine did an excellent job of exterminating our home. He changed the rodent traps, removed snakes and bugs from the sticky pads, and removed all spiderwebs around the house.
They are always helpful and the service people are very kind, including Isaiah who just moved here from Missouri. They have a service available for any problem we are having adn they are quick to respond with unscheduled requests.
I've used bulwark pest control for a number of years now and they've never let me down! Orlando council is absolutely the most pleasurable and knowledgeable person to have. He's always thorough And friendly! I'd give Bulear five***** stars
They are always responsive, communicate well and their service techs are friendly, knowledgeable and helpful! Their products keep our home pest free as well!
Mark Williamson from Bulwark Exterminating did an outstanding job. He was incredibly thorough, taking the time to inspect every area carefully and making sure nothing was overlooked. It was obvious that he takes pride in doing the job right rather than rushing through it. On top of that, Mark was friendly,…
Matt did a phenominal job. He took the time to explain everything and gave great advice on how to mitigate the bug issue
Michael White of Raleigh was great! Called ahead, on time, cool personality, thorough. Thanks Mikey!
Everyone I spoke to was very knowledgeable and they were able to come out same day. Mark answered all my questions and looked at everything I asked him to.
We have been using Bulwark for 8 years and have been extremely pleased with their service. Antoine just finished our regular treatment and was as professional as could be! It was late Friday afternoon on a very hot day, but he didn’t cut any corners and ensured that our house was all ready. He was a standout…
Mr. Terrail Simpson was here for pest control. He went above and beyond to explain about the pest control services he performed today at the property as well as gave us some tips to make some improvements as well. Thank you Mr. Simpson.
Eric, Mark and the whole Bulwark team are amazing! Always responsive to our questions and adding specific solutions to any pest problems we may see. Highly recommend their service!
Crawlspace encapsulation too. Very personable and thorough with explanation, guidance, and next steps. Results are also amazing!
They came out super fast and did a great job treating our home inside and out! Our tech Timothy C thoroughly checked the house and even found some wasp nests that I didn’t see and removed them. He was also super kind to my daughter and I. Before he left he made sure to remind us of their guarantee, let me know he…
We have been customers for years. Appreciate the service that is provided. Orlando C is our tech who makes sure targeted pests such as ants, centipedes, crickets and millipedes are not an issue at our home. This is so worth it!
We had another great experience with Bulwark today. Stephen Shipman was our tech and he was super knowledgeable. After we told him what bugs we had been seeing and where he explained everything that he was doing and what chemicals he was treating with. He was very thorough and we also decided to upgrade to get our…
Antoine is friendly and professional and easy to work with. He explained everything in detail and serviced my home quickly and efficiently.
Randall Pena was our technician and he was awesome! He probably realized I was in a work meeting when he arrived for a routine spray but he was super respectful and did the work as quiet as could be done. Very happy with Bulwark's services and have had no issues to date.
I never thought I'd have a strong opinion about pest control companies, but here I am. Bulwark's team seems to really care about doing a thorough job, with lasting results, and listens to their customers to make sure they do so. Randy Pena was my tech and he helped me understand what he was doing and why and took…
Glen from Bulwark does our treatments frequently. His service is always notably thorough and communication is clear with arrival times and accomodations for any time flexibility or other consideration requests on my end. Everyone from Bulwark is great, but Glen really goes the extra mile to make sure we are getting…
Glenn Harris did a thorough job of spraying around my house to keep bugs out. He also treated inside. I especially appreciated Glenn removing spider webs outside. He was very personable and professional.
It's a pleasure to communicate with a worker who is so efficient and loves their job such as Kassie Kirks .
I signed up with Bulwark for pest control and Mark Williamson took the time to give me advice for now and in the future which I very much appreciated since we just moved in. He did a thorough job and was very kind and courteous.
Eric B always does a wonderful job with reviewing the outside of our home for pest homes including ants, wasps, and yellowjackets. 2 years in and we are still so happy with his work and diligence and helpfulness.
Bulwark always does a good job. Today Orlando Council went above and beyond, spraying and cleaning spider webs. Excellent service! And they will always come back between services with just a call.
Timothy Chasteen is professional and at the same time very nice. He asked me each time about my concerns and made sure to acknowledge. Each time he came he looked around the house for additional needs. Bulwark itself has been excellent in customer service with immediate response.
Randy was great. Very personable and definitely knew his stuff!
Stephen did a great job during our service today. He worked efficiently to treat the outside of the house and interior locations. He was very nice, explained everything, and answered all my questions. I highly recommend Stephen & Bulwark!
Donald Dioguardo came and did our regular pest control this week. He did an amazing job as always. I love that he takes pictures and lets me know everything he did while taking our time. He pointed out a wasp nest on my front porch that I had no idea about. Thanks again Donald, your a rock star.
Joshua gave us excellent service this afternoon, both inside and outside of our home. Joshua blends a strong professional presence with warmth and friendliness. He listens well and takes care of the job!
Great customer service. Garret S did a good job, he called with the update and suggestions for future treatment when the job was done
Garrett is fantastic at explaining what’s going on and taking care of pests. Can’t rate this place highly enough
Ethan Whitman did a great job with covering our entire interior, exterior, and crawlspace with the pest repellent solution. He was meticulous in his administration of the solution ensuring all entryways, mulch patches, and every crevice of our crawlspace received the proper attention. Additionally, he was courteous…
Donald did a great job with my very first pest control service appointment. I'm a new homeowner and he was patient, friendly and helpful. Bulwark came recommended by a friend that uses them. We will see how the bug control works out, but service wise I'm very pleased.
Mark treated our home today. He was very professional and friendly. He provided some great tips and ways to support the protection he provided. He was very thorough and efficient. We also connected on losing our dogs this year both at 10 yo old. 🌈😢Thanks, Mark—great job!
Jackson did a great job, as I've come to expect from Bulwark. Friendly, professional and thorough, he takes the time to explain and to make sure he covers all the bases. My thanks to Jackson.
Jackson was very thorough
Mike White came to my house today and was so helpful and kind and even took the time to recommend a more natural product for me after noticing that I have cats living with me. He was very thorough and explained everything he was doing! He was great!
Robert "Matt" Welsh was our tech, and he was OUTSTANDING! He was professional, courteous, and thorough; he asked questions and was responsive to our needs and to our pest problems. THANK YOU for going above and beyond to work us in to your busy schedule! Great tech!
Bulwark is the best I have used. Donald Dioguardo was my guy this time and like all others, he was cordial, told me what they were doing and even sent me text when done. Great company to do business with.
I had an excellent experience with this Tabatha! She arrived on time, was incredibly efficient, and took the time to explain everything thoroughly. I'm impressed with the service and highly recommend her. Thank you for a job well done!
I have had Eric M out to my house on multiple occasions. He always makes sure our concerns are heard and takes care to always note what is safe since we kids and a dog at home. The extra care they take and the speed at which they can schedule a visit is what keeps us using Bulwark.
Elizabeth came to our properties and explained everything so well to us. She did a very thorough job and her customer service was top notch ! I highly recommend Bulwark exterminators and certainly Elizabeth! Thanks friend!
Orlando Council showed up as scheduled per text the day before. Quickly and quietly went about the process without disturbing my family in the house. Took care of specific special issue I wanted addressed in addition to the general treatment.
Matthew Separk came to our house today to treat it for pests. We were very pleased with how well he did his job. We liked how he cared about our problems and met our wants. We thought he was not only good at his job and focused on what and how needs to be done to help us reach our final goal, but also very nice. We…
Responsive, consistent, courteous and capable? Yes, that is exactly what we have found with Bulwark pest control and specifically our rep Tellas, who recently came back to us! No matter what pest appears, this team addresses it and teaches us about what to expect, how to prevent and how to treat for pests in the…
Our experience with Daniel Vines was great! He was responsive, informative, and professional. We appreciated that he was prompt and efficient. Bulwark was super easy to set up and for pest control.
Our pro Daniel Vines was very friendly and professional. He did a great job placing baits and spraying around our home. Answered our questions thoroughly and even told us about a product that could help keep bugs away. Would recommend!
Jesse is an amazing service tech! He is professional, knowledgeable and very kind to my elderly father-in-law. Bulwark eliminated bad roach and mice issues while always willing to make extra visits.
Bulwark Exterminating team is very professional in completing the task on time and always in every time we request for support. We are with them for last 5 years. Today's credit goes to Eric Burgin who is knowledgeable ( how to treat between dry walls and to maintain cleanness inside home at the same time while…
Daryle has worked hard over the years to get rid of our pest problems. We are more than pleased with his continued hard work. Thanks Daryle!
Josh was great. Super helpful in identifying the type of bug infestation we had and came up with a workable solution to resolving the problem. Definitly will continue to use in the future!
I continue to be so impressed with Bulwark. It is a very responsive company and has kept myriad pests at bay. Tavian did a yet another wonderful job today.
I've used Bulwark Exterminating for many years and have always received effective and good service and results. Today's service was performed by Thomas Pulliam in Rocky Mount, NC and it was exceptional. Thomas listened to my concerns with recent pests and performed a thorough treatment inside and outside my house.…
My treatment was done with Tim Chasteen! Tim is great. He was on time, knowledgeable, friendly and dedicated to his job. I signed up for a one time service and after I saw the results I have now signed up for recurring services. Thank you Tim and Bulwark.
Bulwark has always been professional and easy to work with. We appreciate the free re-treatments when we've needed them.
Randy was great! So professional and informative. The spray started working immediately. Definitely effective
Eric Burgin always does a great job. He’s timely and answers all my questions.
Erik was our technician and he was excellent! He took time to explain everything he was going to do and what to expect after treatment was done. Friendly knowledgeable, and on time. Could not have asked for a better experience!!
Timothy Chasteen serviced our property and treated everything comprehensively and with patience and care. Highly recommend Timothy and Bulwark for preventative pest services.
Moved to this company from another and it is like night and day. They are always on time, go above and beyond, and are very knowledgeable, not just a guy with some chemicals but explained common pest issues.. Our first visit everything they did was explained and made us feel better about our service. Timothy C is…
We've been using Bulwark for almost a year. Today's professional, Erik Mancini, did an excellent job. Erik is always thorough, knowledgeable and friendly. I recommend Bulwark if you need to get bugs and other critters under control.
Thomas did a great job of explaining the treatments he applied. He also had some useful tips for pest control. I would highly recommend this company.
We tried multiple exterminators. These people are the REAL deal. They get rid of roaches!
I have been using Bulwark for nine months. Initially I had so many bugs and critters! I called them every time I found one in the house and they were always extremely responsive. Things are under control now and they’ve done an excellent job. Thanks for great service, Jesse and the team!
Eric does a great job!
Very pleased with this service and with Thomas, who does a great job. This was a regular quarterly visit but I really appreciate that Bulwark makes additional if-needed visits at no extra cost.
We've never had a problem with our service from Bulwark Exterminating. They always let us know when are coming out and have done a great job for us. Thomas Pulliam provided our service today and he was very friendly and professional. I recommend anyone looking for pest control try them out.
I've been using Bulwark for several years now, and I've continually been happy with their service. I'm on a quarterly preventative treatment plan and, in addition to the regular treatments, they've also come out on several occasions to deal with pests that have shown up outside the house (such as yellowjackets).…
My technician was Matt Welsh, he’s great, on time, professional, and knowledgeable. I highly recommend using Bulwark.
Jesse is great and is super attentive to any problems when they crop up from time to time. Thanks again Jesse
Marcus came on time and was very professional and understanding in my needs. Will use again.
I had a great experience with Thomas Pulliam. He was able to figure out my rodent problem and take care of it. Bulwark came back as many times as necessary to make sure everything was taken care.
Been using Bulwark for quite some time now and have ALWAYS been impressed with their professionalism! Always quick to provide us with the best service around! Daryle is THE BEST! Always sends pics when necessary of any issues found or needs to be done! Thx Daryle!!!
For years Josh has taken care of our home and always goes above and beyond to leave things better than he finds them. I appreciate his thoughtfulness, good communication, and the care he takes in doing such a terrific job on each and every visit. Grateful :)
I have used Bulwark for several years on my two unit duplex. Their personnel is always professional and prompt. I like the fact they send an email with a picture and phone number of the technician that is coming out to the duplex. They are responsive if I have any questions or issues. I will continue to use their services and would recommend them.
Jonathan A does a fantastic job taking care of our house. He is always on time and very thorough! Kim C
Over the years I've been a customer of Bulwark for a long time. Tellas Richardson is our pro and is fantastic! Answers all my questions and makes sure we are provided the service we need each visit based on what pests we may have seen.
Josh Ungar was our service technician and he was wonderful. Polite, friendly, efficient, on time (came within 15 minutes of the start of our 3 hour appointment window-unheard of!) and did a great job! I would recommend Bulwark to anyone!
I was reluctant at first but decided to give Bulwark a try. The service was performed by Darryle in a professional manner. Darryle contacted me with the estimated arrival time and immediately introduced himself and explained his service steps. The job was completed in a timely fashion and I was reassured of the…
A friend of mine recommended Bulwark and they've been great! The woman I talked to on the phone to schedule service and ask questions was very friendly and helpful. My technician Orlando Council texted when he was on his way with an ETA and arrived in the expected time window. He was friendly and explained…
Orlando Council was excellent
Tellas Richardson treated my house today, and he is awesome. Not only is he incredibly kind, but he asked me about any issues I was having so he could address them specifically. He found issues I did not even know the house had and had them fixed before I even knew they existed. Great service!
Are used to work at my previous home and was pleased with their service then. I was just this please this time in my new home. Thomas was on time, professional, polite, and courteous. He explained things very clearly. Follow-up visit: Tellas did a wonderful job! We are so pleased with this company.
Bulwark is simply the best pest control service I have ever used -- -Josh is always on time (or adjusts his schedule if I request it), and always provides friendly service! Great work!
Very pleased with treatment process. Technician is Josh Ungar with Bulwark Exterminating, explained areas that needed treatment and to be careful around exterior plants, flowers, and certain areas of newly seeded yard. Josh followed through with everything needed and I appreciate his patience in what I needed…
We have been customers since we moved into our first home 4 years ago and we are still very happy with their service. We had a wonderful technician today named Joshua who was one of the best yet. He was prompt, professional, courteous, and already had a mask on when I opened my front door. This was extremely…
Ryan Schofield came out today for our initial service. He was prompt and professional. Extremely polite and thorough. Took his time to cover everything and answered all my questions. Thank you so much, I hope I will be able to request him back for our regular treatment.
Elizabeth came by today to treat my house in Durham, mostly for tough roaches. They were polite, quick, and helpful! They will even come back to respray the interior for free if another bug is seen. Bulwark is great, and I recommend them to everyone!
I used Bulwark team services for my roaches and spiders, "Erik M" is very professional and very understanding.. He is very thorough with the extermination.
I've been using Bulwark for over a year now and they have done a good job. They come and do a deep perimeter treatment every 2 months and if I see things getting through between that, I just give them a call and they send someone out to do a free treatment. All the technicians have been great, but a special thank…
My tech, Jesse came out promptly. He was very professional and courteous, explaining everything I needed to understand. Very nice individual.
I have the quarterly treatment with Bulwark and it is really good. The service their personal provide is excellent. This time I contacted them because I started to see few cockroaches and spider around my home and some of them started to go inside. Eric Burgin came 2 days after I reported the pests as it was…
Orlando at Bulwark Exterminating always does a wonderful job at our facility. He's been accommodating and flexible with service times and is always incredibly friendly. We usually have a lot of bees and other insects flying around, but when Bulwark stops by, we don't have to worry about anything bug-ging our customers!
We had Jon Acton as our service technician and he was wonderful! Extremely personable, respectful of coming inside our home, very thorough and knowledgeable. Bulwark is highly organized and efficient. Definitely recommend!
Eric Burgin could not have been more professional in the way he handled my requested interior treatment---on time, friendly, and very professional.
We have been using Bulwark for about a year now and love the service! Before moving to Knightdale, our regular service pro was Jon Acton - and he always does exceptional work! We recently needed a follow-up treatment for cockroaches at our new home, and we were thrilled to find out Jon was being sent out to help us!…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 191 | $56–$108 |
| General pest inspection | 171 | $50–$106 |
| Spider extermination | 159 | $61–$139 |
| Ant extermination | 152 | $61–$161 |
| Cockroach extermination | 138 | $58–$156 |
| Hornet & wasp extermination | 73 | $58–$156 |
| Rodent extermination | 72 | $68–$323 |
| Home inspection | 42 | $56–$144 |