Experts Reviews · Company report
Bulwark Exterminating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty88−1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Bulwark Exterminating

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,622 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bulwark Exterminating is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bulwark Exterminating is better than 91% of termite control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bulwark Exterminating is better than 88% of termite control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bulwark Exterminating is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bulwark Exterminating is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bulwark Exterminating is better than 43% of termite control services.C
43

Reviews for your job

Customers hired Bulwark Exterminating for 8 kinds of job.

Bulwark Exterminating for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Flea & mite extermination”

Preston4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Terrel did an awesome job and was very direct ! The customer support even reached out to me on a Sunday!!

Home inspectionTermite exterminationSpider extermination
Prianka6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mr. Terrail Simpson was here for pest control. He went above and beyond to explain about the pest control services he performed today at the property as well as gave us some tips to make some improvements as well. Thank you Mr. Simpson.

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Melinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Crawlspace encapsulation too. Very personable and thorough with explanation, guidance, and next steps. Results are also amazing!

Reasonable priceRodent exterminationTermite exterminationFlea & mite extermination
skip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jessie did a great job and he was very professional

Home inspectionSpider exterminationFlea & mite extermination
Phyllis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It's a pleasure to communicate with a worker who is so efficient and loves their job such as Kassie Kirks .

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
WilmaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

An excellent job was done by my technician, Randall Pena, today. I am very pleased as usual.

Customer photo from Wilma's review
Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
StephenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Donald did a great job with my very first pest control service appointment. I'm a new homeowner and he was patient, friendly and helpful. Bulwark came recommended by a friend that uses them. We will see how the bug control works out, but service wise I'm very pleased.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Kevin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jackson did a great job, as I've come to expect from Bulwark. Friendly, professional and thorough, he takes the time to explain and to make sure he covers all the bases. My thanks to Jackson.

Flea & mite exterminationCockroach exterminationBug & insect extermination+ Quality
alisonLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Responsive, consistent, courteous and capable? Yes, that is exactly what we have found with Bulwark pest control and specifically our rep Tellas, who recently came back to us! No matter what pest appears, this team addresses it and teaches us about what to expect, how to prevent and how to treat for pests in the…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Larry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had them come out today to do some spraying at my house and my technician Thomas Pullium did outstanding work he was very helpful and he has a lot of knowledge I had a few questions for him and he answered them without even second guessing it very knowledgeable will continue to use as long as this person does the work thank you very much Thomas!!!!!

Bug & insect exterminationFlea & mite extermination+ Professionalism
C.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had general issues with bugs around the home, then more recently some small mite-like pests come in through the bathroom. Michael Fisher was the one who came by and answered our questions super patiently, was incredibly friendly, and was overall just very thorough in the treatment around the home. We feel much more comfortable and less worried now.

Flea & mite exterminationHome inspection
sinisaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Moved to this company from another and it is like night and day. They are always on time, go above and beyond, and are very knowledgeable, not just a guy with some chemicals but explained common pest issues.. Our first visit everything they did was explained and made us feel better about our service. Timothy C is…

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Samantha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh Ungar was our service technician and he was wonderful. Polite, friendly, efficient, on time (came within 15 minutes of the start of our 3 hour appointment window-unheard of!) and did a great job! I would recommend Bulwark to anyone!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
SlyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Orlando Council was excellent

Ant exterminationCockroach exterminationFlea & mite extermination+ Professionalism
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eric Burgin could not have been more professional in the way he handled my requested interior treatment---on time, friendly, and very professional.

Cockroach exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Eileen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We love Bulwark and use them monthly to spray for roaches, ants, spiders, etc. But we recently had a flea problem, so we called Bulwark to come out and take care of it - for a surprisingly reasonable price! They are quick to schedule appointments and their pros are always on time. Joshua was fantastic! He was very…

Cockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
KatelynLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Orlando was right on time and got our preventative indoor/outdoor service done within an hour. He found a fire ant nest outside we hadn’t seen that he took care of. He was very friendly too. I will definitely call them in the future for services.

Ant exterminationCockroach exterminationFlea & mite extermination+ Punctuality+ Professionalism
Jo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were approached by Bulwark Exterminating when we first moved into the neighborhood and was informed that all our neighbors used them and I can see why. The technician, Randall G, is quick, efficient, incredibly friendly, and super professional. He addressed any concerns we had and always went above and beyond…

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Pete16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thomas Pulliam was fantastic. Very knowledgeable, courteous, and professional. I highly recommend their services.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

We had previously used Bulwark, and the service seemed good; however, since using the service in Durham, we have been entirely unsatisfied. First, we had initially called them for mosquito control, but we have continued to have mosquitoes. Worse, after more than a year, when we cancelled our service with them, we…

Ant exterminationCockroach exterminationFlea & mite extermination− Quality
Shubhangi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationRodent exterminationTermite inspection+ Quality+ Professionalism
Gail11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

Price

$88-3% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 70%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination191$56–$108
General pest inspection171$50–$106
Spider extermination159$61–$139
Ant extermination152$61–$161
Cockroach extermination138$58–$156
Hornet & wasp extermination73$58–$156
Rodent extermination72$68–$323
Home inspection42$56–$144

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