Experts Reviews · Company report
Bulwark Exterminating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty88−1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Bulwark Exterminating

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,622 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bulwark Exterminating is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bulwark Exterminating is better than 91% of termite control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bulwark Exterminating is better than 88% of termite control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bulwark Exterminating is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bulwark Exterminating is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bulwark Exterminating is better than 43% of termite control services.C
43

Reviews for your job

Customers hired Bulwark Exterminating for 8 kinds of job.

Bulwark Exterminating for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 73 Google reviews tagged “Rodent extermination” · showing 20

EricLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had Terrail Simpson out today, he was fantastic. Going above and beyond, cleaning out all the spider webs in the garage and eaves/corners outside. Fantastic service!

Paid $60–80Reasonable priceRodent exterminationBug & insect extermination
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a new technician, Isaiah Thomas, service our home last week. He did a excellent and extremely thorough job, spending over 30 minutes checking everything in our attic, laying out new traps, spraying for other insects and refilling the bait boxes outside of our home. We very much appreciated all of the work…

Rodent extermination
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

As usual, Antoine did an excellent job of exterminating our home. He changed the rodent traps, removed snakes and bugs from the sticky pads, and removed all spiderwebs around the house.

Paid $80–100Reasonable priceAnt exterminationCockroach exterminationSpider extermination+ Punctuality+ Quality
Kyle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bulwark has been very reliable and prompt when arriving for services. Had a rodent issue and they came same day I called, set traps, and the the rodent was trapped! Cory Gaynor was very professional and thorough in the work he conducted.

Paid $140–160Reasonable priceRodent extermination
TaraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Terrain Simpson at Bulwark was very Experienced and Knowledgeable and was even able to treat the Red Ant hills on my property. I would highly recommend him and Bulwark.

Customer photo from Tara's review
Great priceHome inspectionRodent exterminationBug & insect extermination
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used Bulwark for years. Terrail Simpson is always willing to answer questions and do extra treatments if needed! They are the best!

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
MLS2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Terrail Simpson was the technician for Bulwark Extermination Service today (June 1 2026). He was very professional and checked all barriers needed at my home location. He was great about explaining and answering our concerns.

Reasonable priceHome inspectionRodent extermination
Prianka6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mr. Terrail Simpson was here for pest control. He went above and beyond to explain about the pest control services he performed today at the property as well as gave us some tips to make some improvements as well. Thank you Mr. Simpson.

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

As usual, Mark Williamson always does a great job treating our house perimeter. He has treated our house previously and knows the issues. He recently recommended treatments for possible insect issue. He is very knowledgeable and helpful with treatment options.

Paid $80–100Reasonable priceRodent exterminationBug & insect extermination
EricLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ricardo gets ***** five stars, he listened to our concerns, and addressed them in a very professional manner. I will request Ricardo for future treatments of our residence.

Home inspectionRodent extermination
ronaldLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We use Bulwark for pest control. It's a lot of new homes going up around us so that's moving rodents, reptiles, and other small animals out of their wooded home. Which means they are going to find new places in the older homes to breed and live, we saw a rat around our house, and had Bulwark to place traps and glue…

Paid $1–20Reasonable priceRodent extermination
Marisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eric, Mark and the whole Bulwark team are amazing! Always responsive to our questions and adding specific solutions to any pest problems we may see. Highly recommend their service!

Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
Melinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Crawlspace encapsulation too. Very personable and thorough with explanation, guidance, and next steps. Results are also amazing!

Reasonable priceRodent exterminationTermite exterminationFlea & mite extermination
AnneLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was thoroughly impressed with Matt Welsh & crew who came out to treat my home. They were very informed, let me know about problem areas and what my options were as well as treated the inside and outside of my house with great care. I just started a service with them where they come quarterly and I feel very good about the service they will provide me..

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspection
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Joshua Tamarit was very professional. He refilled the bait in the traps and sent a follow up text message complete with a picture of bait box.

Paid $40–60Reasonable priceRodent extermination
Stacy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have been with Bulwark for a couple years now and their service is FANTASTIC! I chose the rodent control option because we USED to have a serious problem. Not anymore! Glenn Harris was my technician this time, but all are GREAT. Highly recommended!

Paid $40–60Not sureRodent exterminationGeneral pest inspectionService not listed
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very professional company! The team that comes to the home is real nice and knows what to do.

Great priceRodent extermination
Jihad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Gene with Bulwark was absolutely phenomenal. My wife and I were very concerned after hearing strange sounds and worrying about a possible rodent issue, but Gene immediately put us at ease. He arrived promptly and performed one of the most thorough inspections I’ve ever seen, carefully examining every nook and cranny…

Great priceHome inspectionRodent exterminationGeneral pest inspection
Susan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kassi K does such a great job! So much in fact that we always ask for her. She is wonderful communicating ahead of time and letting us know that she will be here in about 30 minutes, so we can put up our dog. She’s polite and explains things to us in detail. Kassi is a true asset to your company!

Paid $40–60Reasonable priceRodent exterminationBug & insect extermination
william6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Glenn Harris at Bulwark Exterminating made his quarterly visit to my house providing pest and rodent control. He was very thorough and explained what he was going to do. After the visit he texted me with pictures and an explanation of the what was done and the current condition.

Paid $140–160Reasonable priceRodent extermination

Show more rodent extermination reviews (53 more) →

Price

$88-3% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 70%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination191$56–$108
General pest inspection171$50–$106
Spider extermination159$61–$139
Ant extermination152$61–$161
Cockroach extermination138$58–$156
Hornet & wasp extermination73$58–$156
Rodent extermination72$68–$323
Home inspection42$56–$144

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