Experts Reviews · Company report
Bulwark Exterminating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty88−1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Bulwark Exterminating

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,622 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bulwark Exterminating is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bulwark Exterminating is better than 91% of termite control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bulwark Exterminating is better than 88% of termite control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bulwark Exterminating is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bulwark Exterminating is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bulwark Exterminating is better than 43% of termite control services.C
43

Reviews for your job

Customers hired Bulwark Exterminating for 8 kinds of job.

Bulwark Exterminating for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$131–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 20 Google reviews tagged “Termite extermination”

JohnLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

If you want a company that charges you and then tells you to check your own termite stations then Bulwark is your company. We have a new house and when the time came to get the needed termite traps for the builder my wife called Bulwark. I did speak to someone on the phone and I asked some questions about the…

Paid $200+OverpricedTermite extermination
CraigLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Donald was excellent! Right on time, very professional job, respectful of property, and addressed any concerns we had. We look forward to seeing him for our next service.

Reasonable priceTermite exterminationSpider exterminationBug & insect extermination
Preston4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Terrel did an awesome job and was very direct ! The customer support even reached out to me on a Sunday!!

Home inspectionTermite exterminationSpider extermination
Melinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Crawlspace encapsulation too. Very personable and thorough with explanation, guidance, and next steps. Results are also amazing!

Reasonable priceRodent exterminationTermite exterminationFlea & mite extermination
AdrienneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a great experience with Chris N! We were dealing with both roaches & bees getting into our house. Chris was professional, knowledgeable & thorough during the treatment. We noticed results almost immediately & within two weeks the problems were completely gone! He took the time to explain everything and made…

Paid $80–100Great priceHornet & wasp exterminationTermite extermination
Basak8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Elizabeth from the Morrisville, NC office did a fantastic job locating the root cause of the rodent issue we had in our house. She was super professional and knowledgeable. After conducting a thorough inspection, she provided great recommendations in order to address the issues we were aware of and those we had no…

Rodent exterminationTermite inspectionTermite extermination
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike w.was great!

Termite extermination
TeneshiaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We just had Drew Forsyth from Bulwark Exterminating at our home, and I couldn’t be happier with the service! Drew was friendly, professional, and took the time to explain everything he was doing to make sure our home is protected, especially for our kids this summer. He went above and beyond to ensure every corner…

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Srini9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tavian Boyd is our pest control technician from Bulwark Exterminating. Tavian is very punctual, attentive to the areas that need more coverage, never rushes with his treatments. Tavian is extremely thorough when he treats our house. We highly suggest asking for Tavian if you choose to have your pest service performed by Bulwark.

Bee exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Caleb4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bulwark Exterminating provided great customer service and was very thorough in their extermination of our termite infestation. Elizabeth was very friendly and talked through each point of the extermination, answering any questions we had with promptness and kindness. I would recommend Bulwark for any pest control needs and ask for Elizabeth!

Termite extermination+ Responsiveness+ Quality
C.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eric Burgin always does a great job. He’s timely and answers all my questions.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
sinisaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Moved to this company from another and it is like night and day. They are always on time, go above and beyond, and are very knowledgeable, not just a guy with some chemicals but explained common pest issues.. Our first visit everything they did was explained and made us feel better about our service. Timothy C is…

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Christian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been using Bulwark for nine months. Initially I had so many bugs and critters! I called them every time I found one in the house and they were always extremely responsive. Things are under control now and they’ve done an excellent job. Thanks for great service, Jesse and the team!

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
brianLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Bulwark for several years on my two unit duplex. Their personnel is always professional and prompt. I like the fact they send an email with a picture and phone number of the technician that is coming out to the duplex. They are responsive if I have any questions or issues. I will continue to use their services and would recommend them.

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
NicholeLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Over the years I've been a customer of Bulwark for a long time. Tellas Richardson is our pro and is fantastic! Answers all my questions and makes sure we are provided the service we need each visit based on what pests we may have seen.

Ant exterminationCockroach exterminationSpider extermination+ Professionalism
Samantha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh Ungar was our service technician and he was wonderful. Polite, friendly, efficient, on time (came within 15 minutes of the start of our 3 hour appointment window-unheard of!) and did a great job! I would recommend Bulwark to anyone!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Rebecca9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A friend of mine recommended Bulwark and they've been great! The woman I talked to on the phone to schedule service and ask questions was very friendly and helpful. My technician Orlando Council texted when he was on his way with an ETA and arrived in the expected time window. He was friendly and explained…

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm a new customer and very impressed with Bulwark for my pest and termite needs. Elizabeth and Jesse were very professional and I appreciated their being on-time and courteous. I'm a fan!

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
The4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Orlando at Bulwark Exterminating always does a wonderful job at our facility. He's been accommodating and flexible with service times and is always incredibly friendly. We usually have a lot of bees and other insects flying around, but when Bulwark stops by, we don't have to worry about anything bug-ging our customers!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Termite extermination+ Quality

Price

$88-3% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 70%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination191$56–$108
General pest inspection171$50–$106
Spider extermination159$61–$139
Ant extermination152$61–$161
Cockroach extermination138$58–$156
Hornet & wasp extermination73$58–$156
Rodent extermination72$68–$323
Home inspection42$56–$144

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