Pest control service · Ivins, UT · reviewed since 2011
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#206 of 363 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 43%
4.9★★★★★643 Google reviews · 14 photos
96%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
47%reviews answered by the owner
$71typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the punctuality, communication, and thoroughness of technicians during pest and weed control services. Recurring themes include professional behavior, detailed explanations of treatments, and flexible scheduling. However, several low-star reviews describe difficulties with cancelling recurring service plans, unexpected billing for unrendered services, and instances where technicians sprayed incorrect areas or failed to address specific pest issues.
Google rating: 4.9 out of 5 from 643 reviews (96% five-star).
Reviews on this page: 643 Google reviews (605 with written comments, 11 with photos).
Owner responses: the business replied to 47% of reviews.
Most recent review: November 2, 2026.
Service: Pest Control Service serving Ivins, Utah.
Data from Google, last updated November 5, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bulwark ExterminatingPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bulwark Exterminating: 94/100 on this factor. Category median: 94.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bulwark Exterminating: 90/100 on this factor. Category median: 93.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bulwark Exterminating: 90/100 on this factor. Category median: 96.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bulwark Exterminating: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bulwark Exterminating: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bulwark Exterminating: 79/100 on this factor. Category median: 96.B
79
Bar = this company · dark tick = category median.
Star ratings
643 Google reviews we collected
4.9of 5
5 stars61996%
4 stars91%
3 stars20%
2 stars30%
1 star102%
Praise vs complaints
Phrases our text analysis found in 605 written reviews
99%praise
Praise95999%
Complaints81%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price4031%
Reasonable8766%
Overpriced00%
Not sure43%
$71-35% vs typical pest control services
Middle half of what 72 customers paid ($48–$91) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results31533%
Staff & attitude27629%
Speed & response13714%
Would recommend10311%
Communication9210%
Honesty & trust263%
Price & value182%
What customers talk about
We read 605 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is very thorough in listening, communicating, and taking care of the situation at my home and keeping bugs and pests under control.”
“Tyler was professional and explained the complete service in detail.”
“The constant follow-up calls despite my requests are unprofessional and frustrating.”
“Ty from Bulwark was responsive, respectful and thorough when spraying for weeds.”
“Ty goes above and beyond, wish I could give him more than 5 stars!”
“I would not recommend them based on my experience.”
“When we had issues that required a second visit, he responded quickly and had great communication.”
“Their technicians are professional, friendly, and reliable, and most importantly, we’ve remained pest-free.”
“I definitely recommend Bulwark, they are easy to communicate with and make sure all the bugs are taken care of at a very reasonable price!”
“ves credit for that, but to send him out without my knowledge is not fair to him or me; I could be having a party and the bug guy shows up, not approp…”
People customers mention
Leavitt35 reviews
Tyler33 reviews
Sam29 reviews
Ryan19 reviews
Carson18 reviews
Peck14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bulwark Exterminating for 8 kinds of job. Pick one to see what they paid and said.
Rebecca4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Ty is awesome! He is very thorough in listening, communicating, and taking care of the situation at my home and keeping bugs and pests under control. He is friendly and professional. I appreciate his updates on what he planned to do and on what he had done. Bulwark is great and I really appreciated Ty and how he…
Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
MemorableGetaways1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We just started service with Bulwark and have been very pleased.
Bulwark does a great job handling pests. Ty communicated well and was prompt and thorough. Ty was great when he came to service our home!
Paid $80–100Reasonable priceHornet & wasp exterminationSpider extermination
Tracy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Tyler was very friendly & knowledgeable. He assured me he would come out whenever needed.
DeNaeLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Always such a great job Samuel! So professional and friendly. He thorough and has helped us so much!
Brent9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Sam excels in customer service and does an excellent job each time he is here!!!!!
Paid $100–120Reasonable priceGeneral pest inspection
StephanieLocal Guide · 48 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent customer service, explained what he was doing, very courteous and was within 15 minutes of scheduled time
Paid $60–80Great priceHome inspectionGeneral pest inspectionAnt extermination
Ty is awesome! He is very thorough in listening, communicating, and taking care of the situation at my home and keeping bugs and pests under control. He is friendly and professional. I appreciate his updates on what he planned to do and on what he had done. Bulwark is great and I really appreciated Ty and how he works for them! Bulwark has a very flexible schedule and that works great for me.
Price assessment: Great price
Price: $60–80
Services: Rodent extermination, Spider extermination, General pest inspection, Cockroach extermination, Bug & insect extermination, Ant extermination
Response from the owner · Edited 2 days ago
5 stars! Rebecca, thank you for taking the time to leave us a stellar review. It means so much to us!
Jackson Hall5 reviewsiTotal number of Google reviews Jackson has written across all businesses on Google Maps, not just this one.
We have used Bulwark for over 10 years and find them to be excellent at their job, especially Ty Rappleye, our current technician. He’s so professional and easy to work with!
Price assessment: Reasonable price
Services: Bug & insect extermination
Pest type: Ants, Termites, Cockroaches, Spiders, Other
Response from the owner · a week ago
5 stars! S, thank you for taking the time to leave us a stellar review. It means so much to us!
Tara McCoy8 reviewsiTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
We just started service with Bulwark and have been very pleased.
Bulwark does a great job handling pests. Ty communicated well and was prompt and thorough. Ty was great when he came to service our home!
Price assessment: Reasonable price
Price: $80–100
Services: Hornet & wasp extermination, Spider extermination
Pest type: Ants, Cockroaches, Spiders, Other
Response from the owner · 3 weeks ago
Wow, Memorablegetaways! Thank you for taking the time to share your positive experience. We truly appreciate it!
Heather HousleyLocal Guide · 17 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Ryan has gone above and beyond to make sure we have been happy with Bulwark as our pest control company. When we had issues that required a second visit, he responded quickly and had great communication. 5 Star service.
Price assessment: Reasonable price
Services: Rodent extermination, General pest inspection
Pest type: Rodents, Cockroaches
Response from the owner · a month ago
5 stars! Brandon, thank you for taking the time to leave us a stellar review. It means so much to us!
