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Burbank Flooring & Tile LLC

Flooring store · Colon, MI · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 34 floor refinishing servicesPosition by Experts Score among all companies we track in this category. · better than 73%
5.0 ★★★★★ 10 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 10 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
60%reviews answered by the owner
May 2026latest review

Burbank Flooring & Tile LLC at a glance

Customers praise the company for its punctuality, clear communication, and professional approach to flooring and tile installation. Reviewers highlight the team's cleanliness, helpfulness in selecting materials, and reliable service for various projects, including kitchen floors, bathrooms, and RVs. The business offers a showroom for samples and provides free estimates, with no recurring criticisms found in the available excerpts.

  • Google rating: 5.0 out of 5 from 10 reviews (100% five-star).
  • Reviews on this page: 10 Google reviews (10 with written comments, 2 with photos).
  • Owner responses: the business replied to 60% of reviews.
  • Most recent review: May 1, 2026.
  • Service: Floor Refinishing Service serving Colon, Michigan.

Data from Google, last updated October 25, 2026.

Score profile vs other floor refinishing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction97Reliability95Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 97 (median 96)Reliability: 95 (median 96)Momentum: 100 (median 100)
Burbank Flooring & Tile LLCFloor Refinishing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burbank Flooring & Tile LLC: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burbank Flooring & Tile LLC: 95/100 on this factor. Category median: 96.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burbank Flooring & Tile LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
–

Bar = this company · dark tick = category median.

Star ratings

10 Google reviews we collected

  • 5 stars10100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 10 written reviews

  • Praise25100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude728%
  • Quality & results624%
  • Would recommend520%
  • Speed & response312%
  • Price & value28%
  • Communication14%
  • Honesty & trust14%

What customers talk about

We read 10 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Thank you so much Brandon, I will always recommend your company telling them how meticulous and professional everyone is.”
  • “They first did my kitchen floor amazing job doing it.”
  • “So glad we called them they came highly recommended to us from other business people!”
  • “After each day, everything was cleaned up and ready for the next day.”
  • “did an awesome job from the very beginning by coming out and giving a free estimate, showing me different flooring options, helping me choose one that…”
  • “Local, great communication, prompt, friendly, great showroom to look at samples.”
  • “They are reliable, knowledgeable and great to work with!”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Karin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a water leak and my wood floor was ruined in a hallway, into two bedrooms and part of the living room! Burbank Flooring arrived 6 men strong to start the job. It looked like a choreographed dance as they each had tools in hand and took up flooring, never bumping into each other and always upbeat. After each…

Antionette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent bunch of guys very meticulous and professional. So glad we called them they came highly recommended to us from other business people!

Customer photo from Antionette's review
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The first job they did for us was install a new kitchen floor. Very pleased with their work and have had them back for several other jobs. Pleased with their work every time.

Ilma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'M truly very grateful to have found them. They first did my kitchen floor amazing job doing it. I was so happy with the job I asked the to remodel my whole bathroom came out beautiful!!! They always worked with me given me great ideas and respected my decision. Office girls are amazing very friendly when you call.…

Chanae6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys exceeded my expectations, and I’m in love with my new floor!! Thank you sooo much guys, best in the business right here!

CoryLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work, shower is beautiful. HIGHLY recommend the Burbank brothers. Local, great communication, prompt, friendly, great showroom to look at samples.

Customer photo from Cory's review

Photos

Customer reviews

5.0 ★★★★★ 10 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
darkhorse4955Local Guide · 134 reviewsTotal number of Google reviews darkhorse4955 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Took out old flooring and replaced with new. Looks nice and they were clean.

Karin Malesh2 reviewsTotal number of Google reviews Karin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a water leak and my wood floor was ruined in a hallway, into two bedrooms and part of the living room! Burbank Flooring arrived 6 men strong to start the job. It looked like a choreographed dance as they each had tools in hand and took up flooring, never bumping into each other and always upbeat. After each day, everything was cleaned up and ready for the next day. The job was completed ahead of schedule and looked beautiful. Thank you so much Brandon, I will always recommend your company telling them how meticulous and professional everyone is.

Antionette Hart9 reviewsTotal number of Google reviews Antionette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent bunch of guys very meticulous and professional. So glad we called them they came highly recommended to us from other business people!

Robert Cunningham1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The first job they did for us was install a new kitchen floor. Very pleased with their work and have had them back for several other jobs. Pleased with their work every time.

Ilma Hughes2 reviewsTotal number of Google reviews Ilma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'M truly very grateful to have found them. They first did my kitchen floor amazing job doing it. I was so happy with the job I asked the to remodel my whole bathroom came out beautiful!!! They always worked with me given me great ideas and respected my decision. Office girls are amazing very friendly when you call. Look no further great prices always on time. To my Latino community you would love there work. Thank you Burbank!! Ilma& Andy Hughes.

Response from the owner · a year ago

Thank you for Trusting us with your project. We absolutely loved working with you and the creative eye you had. It was our pleasure. What matters to you, matters to us!! :)

Chanae Moyer6 reviewsTotal number of Google reviews Chanae has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys exceeded my expectations, and I’m in love with my new floor!! Thank you sooo much guys, best in the business right here!

Response from the owner · a year ago

Thank you for reaching out. We are glad you love your new floors. We strive to provide the best service possible. :)

Cory GilbertLocal Guide · 15 reviewsTotal number of Google reviews Cory has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work, shower is beautiful. HIGHLY recommend the Burbank brothers. Local, great communication, prompt, friendly, great showroom to look at samples.

Response from the owner · a year ago

Thank you for trusting Burbank Flooring & Tile with your shower project. We strive to build that personal connection with our customers. To really understand what you are looking for, to get the best possible project outcome. Your shower turned out so beautifully! We love how it all came together. We hope you continue to enjoy it for years to come.

Mia Gilbert2 reviewsTotal number of Google reviews Mia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a custom shower put in by Burbank Flooring &Tile and it turned out AMAZING!! 🤩 they exceeded our expectations! They are reliable, knowledgeable and great to work with! Highly recommend 🤗

Response from the owner · a year ago

We are thrilled you love how everything turned out. We enjoyed working with you on your project. Thank you for the feedback. What matters to you, matters to us!

Rhonda Wagner4 reviewsTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the Burbanks take the carpet out of my rv and replace it with new flooring. They did an awesome job from the very beginning by coming out and giving a free estimate, showing me different flooring options, helping me choose one that would match the woodwork then installing it. I absolutely love how the floor turned out.

Response from the owner · 2 years ago

Thank you for trusting Burbank Flooring & Tile. We enjoyed working with you and helping you come up with something you'd forever be satisfied with. What matters to you, matters to us!

John10 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys doing an amazing job. Would highly recommend. The quality of their work and professionalism is five stars.

Response from the owner · 2 years ago

Thank you! We strive to deliver the best quality and professional service to our customers. If it matters to you, it matters to us.

Burbank Flooring & Tile LLC on Google Maps →

Business details

  • Address: 128 E State St, Colon, MI 49040
  • Phone: (269) 386-2071
  • Service area: Colon, MI