How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%52+3.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREBurch Auto Repair
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #137Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 215 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Burch Auto Repair for 8 kinds of job.
Burch Auto Repair for brakes
Clear ✕All 13 Google reviews tagged “Brakes”
Great customer service! Owner explained everything done, and made suggestions about what else needs done, all without being pushy about it. Fair prices and Great service!
Love Joe and his team at Burch Auto! Very responsive and does great work.
Always a good experience here! Joe and the rest of the staff are amazing and helpful!
Dropped a car off for service they had it diagnosed and repaired in no time.
Joe always takes care of his customers and is honest about his work and auto recommendations. Very happy to find a mechanic that I can trust for the life of my car.
Joe has been professional and honest when repairs are needed. He explains what needs to be done and isn’t pushy if things don’t need immediate attention. I appreciate this and feel he’s trustworthy and have been using Burch for about 2 years. Book in advance since they are quite busy.
Joe and the crew at Burch are the answer to your search for a local, independent, hometown auto maintenance and repair shop you can trust. Joe takes the time to explain what your vehicle needs and works with you to keep it on budget and on the road. Fast and super responsive. If you are thinking about buying a used…
Hey, I had a great experience at Burch Auto Repair. Joe was honest about what I didn't need to repair. He was also respectful of my time and made sure my car was available, as we discussed. Overall, it was a great experience, and I look forward to Joe being my new neighborhood mechanic.
I go to this shop for everything, I found them when I was originally quoted way to high a price to fix my brakes and struts, these guys did a good job for a really awesome price. I got my tires done, and they help with general maintenance and even oil change. It can be hard as a girl to find a good auto shop. So…
Amazing experience, Joe and everyone went above and beyond my expectations and they could not have been more personable and professional. I had quite a few issues with the insurance company and Joe helped me through all that and even spoke with the insurance on multiple occasions to help clear things up. The work…
It was great to work with Joe!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 34 | — |
| General repairs & maintenance | 29 | — |
| Vehicle Inspection | 13 | — |
| Auto maintenance | 13 | — |
| Brakes | 13 | — |
| Steering & suspension repair | 11 | — |
| Wheel alignment | 9 | — |
| Auto engine diagnostic | 9 | — |
