Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Burch Auto Repair 4.9 out of 5 based on 215 reviews, with the owner responding to 28 percent of them. Customers frequently cite punctuality, transparent pricing, and detailed communication regarding vehicle issues as key positives, noting that repairs for engines, tires, and electrical systems are often completed quickly. While most experiences are positive, a small number of low-star reviews mention discrepancies between quoted and final prices or concerns about the tone of customer interactions.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
215 Google reviews we collected
Phrases our text analysis found in 184 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 184 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Burch Auto Repair are professional, dedicated, and reliable.”
“Joe is great about communicating, apt openings and car findings, as well as prices up front.”
“They got my truck in in a timely manner and repairs were done quickly.”
“I love taking my stuff to these guys, they are quick, pricing for labor is fair and they do a fantastic job keeping you informed as the job goes on.”
“He was able to look over my vehicle quickly and do the work in a reasonable time frame.”
“I know Burch’s is pretty pricey but that is ridiculous.”
“I greatly appreciate their honesty and down-to-earth approach, and they've become our go-to mechanic for auto issues.”
“Would not recommend a facility that will randomly change their prices when you get there.”
“He's been all of informative, communicative, and easy to schedule.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Burch Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Burch Auto Repair are professional, dedicated, and reliable. I greatly appreciate their honesty and down-to-earth approach, and they've become our go-to mechanic for auto issues. Can't recommend them enough, especially Gretchen!
It was a great experience. They got my truck in in a timely manner and repairs were done quickly. I definitely recommend Joe and his team.
I needed a tire repair and oil change. Joe got me in right away. He was fast, friendly, and reasonably priced. I highly recommend to anyone needing car repairs or maintenance! Bonus shop cat to pet!
As a woman I feel safe being stupid about cars here. 10/10 recommend and they've the cutest shop cat Gretchen 💞
I love taking my stuff to these guys, they are quick, pricing for labor is fair and they do a fantastic job keeping you informed as the job goes on.
If you are looking for a great place to get your car repaired this is the place to go.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 34 | — |
| General repairs & maintenance | 29 | — |
| Vehicle Inspection | 13 | — |
| Auto maintenance | 13 | — |
| Brakes | 13 | — |
| Steering & suspension repair | 11 | — |
| Wheel alignment | 9 | — |
| Auto engine diagnostic | 9 | — |
4.9 ★★★★★ 215 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Burch Auto Repair are professional, dedicated, and reliable. I greatly appreciate their honesty and down-to-earth approach, and they've become our go-to mechanic for auto issues. Can't recommend them enough, especially Gretchen!
It was a great experience. They got my truck in in a timely manner and repairs were done quickly. I definitely recommend Joe and his team.
I needed a tire repair and oil change. Joe got me in right away. He was fast, friendly, and reasonably priced. I highly recommend to anyone needing car repairs or maintenance! Bonus shop cat to pet!
Great service
As a woman I feel safe being stupid about cars here. 10/10 recommend and they've the cutest shop cat Gretchen 💞
I love taking my stuff to these guys, they are quick, pricing for labor is fair and they do a fantastic job keeping you informed as the job goes on.
If you are looking for a great place to get your car repaired this is the place to go.
Joe is great so thorough, informative and helpful! No BS on what is going on. Very matter of fact on what needs to be done
I have had the absolute best experience at Burch! Joe has been incredibly helpful with any and every car issue we've had. He's been all of informative, communicative, and easy to schedule. I would absolutely recommend Burch Auto to anyone!
Great customer service! Owner explained everything done, and made suggestions about what else needs done, all without being pushy about it. Fair prices and Great service!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
