How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%52+3.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREBurch Auto Repair
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #137Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 215 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Burch Auto Repair for 8 kinds of job.
Burch Auto Repair for general repairs & maintenance
Clear ✕All 29 Google reviews tagged “General repairs & maintenance” · showing 20
As a woman I feel safe being stupid about cars here. 10/10 recommend and they've the cutest shop cat Gretchen 💞
I have had the absolute best experience at Burch! Joe has been incredibly helpful with any and every car issue we've had. He's been all of informative, communicative, and easy to schedule. I would absolutely recommend Burch Auto to anyone!
Dropped my car off late at night bc the engine wasn’t running right. They had an easy 24 hr key drop and something to fill out. Got a call the next morning first thing and my car was fixed quickly! Honest good people! Good price! HIGHLY RECOMMEND
Love Joe and his team at Burch Auto! Very responsive and does great work.
Quick service. Very satisfied with their work.
Went in with a few sounds under the hood that are not normal and battery charging issues. After inspection, a recommendation of work that needed to be done was explained to us and we approved the work. Everything is now performing great
Joe is Amazing. Such a kind soul always try to help you and super knowledgeable. Definitely recommend and worth trusting your vehicle with.
I'm picky about who works on our vehicles and I've trusted Burch Auto Repair since my last mechanic retired. Joe and his crew are honest, cominicative, thorough, and provide personal service. I've recommended them to several friends who now also trust Burch for their own vehicles. I could not be happier with the level of service I've experienced there!
Joe has taken care of several issues with my daughter's Honda. He is honest, fair in process, and gets my vehicle back quickly. I highly recommend Burch Auto for your service needs.
Very happy with the service from Burch Auto Repair. Changing the fuel filter made a huge difference in my pickups performance. Happy with the total diagnosis of my pickup.
I had an awesome experience. Joe took the time to explain exactly what was going on with my car and even sent photos of what needed to be fixed. I really appreciated the honesty and transparency. Prices were fair and I felt taken care of. Overall, I’m very happy with the service and will definitely be coming back…
I had to get new headlight bulbs installed and Joe and team got me in and out in under 30 minutes. This is my 2nd time going to Burch (first time was for a new battery) and I definitely recommend. I even spent time with Gretchen, the office cat, while I was there….so win/win!
We recently brought our 2007 Honda CR-V to Joe and his team, and it was hands-down the best experience we’ve ever had with a mechanic. From the moment we arrived, Joe treated us like family and demonstrated an honesty and integrity that’s hard to find these days. One of the first things Joe checked was our spark…
Joe and the crew are fantastic! We have a few cars being taken care of here, and they are always honest about what is needed now vs down the road, and help plan how to get the most out of the vehicle. Also nice to support a local spot.
Joe and the crew at Burch are the answer to your search for a local, independent, hometown auto maintenance and repair shop you can trust. Joe takes the time to explain what your vehicle needs and works with you to keep it on budget and on the road. Fast and super responsive. If you are thinking about buying a used…
Joe from the Birch Auto Services was excellent and he helped me get my car fixed in timely manner with perfect quote. Cannot thank them enough.
Honest, competent service.
Joe is just simply top notch! He is friendly - always has time to talk, honest - explains exactly what was wrong and what he did, lets me know if a repair needs immediate attention or if it can wait a bit, personable, efficient and professional. I highly recommend him.
I could not be more happy with Burch Auto Repair, I've worked with Joe ever since buying a few older vehicles and he's not only kept them alive and in working order, but has always been very honest about what's necessary and what can be done later, or never - what more can you ask for really? Other than quality work, which Joe also does!
Joe is very knowledgeable and does great work!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 34 | — |
| General repairs & maintenance | 29 | — |
| Vehicle Inspection | 13 | — |
| Auto maintenance | 13 | — |
| Brakes | 13 | — |
| Steering & suspension repair | 11 | — |
| Wheel alignment | 9 | — |
| Auto engine diagnostic | 9 | — |


