How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%52+3.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREBurch Auto Repair
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #137Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 215 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Burch Auto Repair for 8 kinds of job.
Burch Auto Repair for oil change
Clear ✕All 34 Google reviews tagged “Oil change”
I needed a tire repair and oil change. Joe got me in right away. He was fast, friendly, and reasonably priced. I highly recommend to anyone needing car repairs or maintenance! Bonus shop cat to pet!
As a woman I feel safe being stupid about cars here. 10/10 recommend and they've the cutest shop cat Gretchen 💞
I have had the absolute best experience at Burch! Joe has been incredibly helpful with any and every car issue we've had. He's been all of informative, communicative, and easy to schedule. I would absolutely recommend Burch Auto to anyone!
Dropped my car off late at night bc the engine wasn’t running right. They had an easy 24 hr key drop and something to fill out. Got a call the next morning first thing and my car was fixed quickly! Honest good people! Good price! HIGHLY RECOMMEND
Love Joe and his team at Burch Auto! Very responsive and does great work.
Fine job on oil service
Quick reliable service at an honest affordable price. Great shop!
Always a good experience here! Joe and the rest of the staff are amazing and helpful!
Got right in at my appointment time. Car serviced while I waited. Great to see Gretchen during the visit too.
Excellent customer service! The problem was diagnosed and fixed within 24 hours. Bonus points for the after hours drop box system - it is very simple yet includes detail.
Joe is Amazing. Such a kind soul always try to help you and super knowledgeable. Definitely recommend and worth trusting your vehicle with.
I'm picky about who works on our vehicles and I've trusted Burch Auto Repair since my last mechanic retired. Joe and his crew are honest, cominicative, thorough, and provide personal service. I've recommended them to several friends who now also trust Burch for their own vehicles. I could not be happier with the level of service I've experienced there!
I appreciate their honesty. They helped me the other day trying to figure out a sound my car was making. I recommend them for your car repairs Thank you
Joe had patience and empathy. He listened to me and offered advice. Explained problems and remedies so I could understand without feeling pushed or overwhelmed. Nice to deal with a small family business.
These guys are always reliable.
Very happy with the service from Burch Auto Repair. Changing the fuel filter made a huge difference in my pickups performance. Happy with the total diagnosis of my pickup.
Joe and the crew are fantastic! We have a few cars being taken care of here, and they are always honest about what is needed now vs down the road, and help plan how to get the most out of the vehicle. Also nice to support a local spot.
Great service and super fast. Nice guys to work with.
Joe always takes care of his customers and is honest about his work and auto recommendations. Very happy to find a mechanic that I can trust for the life of my car.
Joe has been professional and honest when repairs are needed. He explains what needs to be done and isn’t pushy if things don’t need immediate attention. I appreciate this and feel he’s trustworthy and have been using Burch for about 2 years. Book in advance since they are quite busy.
Joe and the crew at Burch are the answer to your search for a local, independent, hometown auto maintenance and repair shop you can trust. Joe takes the time to explain what your vehicle needs and works with you to keep it on budget and on the road. Fast and super responsive. If you are thinking about buying a used…
Joe is great! He always takes great care of my car. He also advises me of what work I will need to get done in the future and when needed so I can plan.
Very reasonable... Very professional... Very knowledgeable... Took good care of me....
Joe is just simply top notch! He is friendly - always has time to talk, honest - explains exactly what was wrong and what he did, lets me know if a repair needs immediate attention or if it can wait a bit, personable, efficient and professional. I highly recommend him.
I could not be more happy with Burch Auto Repair, I've worked with Joe ever since buying a few older vehicles and he's not only kept them alive and in working order, but has always been very honest about what's necessary and what can be done later, or never - what more can you ask for really? Other than quality work, which Joe also does!
I can’t recommend Joe (and Chase) at Burch Auto enough! Joe is the kind of mechanic everyone wishes they had - honest, reliable and truly skilled. No matter what problem comes up, bigger or small, he finds a way to get us back on the road. It’s rare to find someone who can literally fix everything but he does with…
Referred by a trusted friend, we just had our first appointment at Burch Auto Repair this week Ahhh, an honest shop. We were told we needed all new brakes and went to Burch to get them installed. Much to our surprise, the shop let us know they had miles left to go. They had an opportunity to take our money, no…
Amazing!! Affordable, honest and quality care! After calling over a dozen places this was the only one I trusted and will be the place I continue to use for as long as I live here!!
Joe gives me a call to share the services I need before working on my vehicle. He is always upfront and let’s me know what I need.
I go to this shop for everything, I found them when I was originally quoted way to high a price to fix my brakes and struts, these guys did a good job for a really awesome price. I got my tires done, and they help with general maintenance and even oil change. It can be hard as a girl to find a good auto shop. So…
Joe and his staff are excellent at getting you in, figuring out your issue, and explaining what is going on. Fast, reliable, and affordable, Joe is someone I trust with my vehicles.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 34 | — |
| General repairs & maintenance | 29 | — |
| Vehicle Inspection | 13 | — |
| Auto maintenance | 13 | — |
| Brakes | 13 | — |
| Steering & suspension repair | 11 | — |
| Wheel alignment | 9 | — |
| Auto engine diagnostic | 9 | — |
