Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Burt Brothers Tire & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%54+13.1Value 14%89+12.6Replies to reviews 7%100+7.1Momentum penalty33−6.7Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Burt Brothers Tire & Service

Tooele, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.7★ from 848 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burt Brothers Tire & Service is better than 65% of oil change services.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burt Brothers Tire & Service is better than 54% of oil change services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Burt Brothers Tire & Service is better than —% of oil change services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Burt Brothers Tire & Service is better than 89% of oil change services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burt Brothers Tire & Service is better than 33% of oil change services.D
33
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Burt Brothers Tire & Service is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Burt Brothers Tire & Service for 8 kinds of job.

Burt Brothers Tire & Service for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 39 Google reviews tagged “Oil change” · showing 20

SteveLocal Guide · 196 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great service and treated well Came in today and service was great and Jasmine was very good to work with 4/18/26 another visit with great service and honesty about what my Ranger needed I would recommend giving them the opportunity to serve you 5/8/26 just an oil change but they were good to work with give them a…

Reasonable priceTiresBrakesAir conditioning
TimothyLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Top-notch amazing place.Great-great service.I love this place and I will definitely come back when I need work on my car

Great priceTiresBrakesOil change
Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent service and treatment by all, start to finish.

Reasonable priceTiresOil change
Matt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fairest prices in town and very friendly staff.

Great priceOil change
LeslieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great honest place ! Very professional . I won't go anywhere else.

Great priceBrakesOil change
WendiLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

I typically go to Big-O, but was overdue for my oil change due to life getting in the way. They weren't able to get me in. Burt Brothers was able to get me in right away. Though they were much more expensive than I usually pay, they applied a coupon and helped me out. They did not need to go above and beyond like…

Reasonable priceOil change
Tristen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We’ve been using Burt Brothers for our vehicles the last few years and have always been satisfied with their work. They are very clear and informative about their services, and pricing is competitive in our area. We will continue using Burt Brothers since we know the job will be done cleanly and correctly!

Reasonable priceTiresGeneral repairsOil change
DBLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★

First I have never written a review for anything. Good Bad etc. Bought new tires at Burts 3/4/21. Change my oil and rotate tire religiously. Always have them check the alignment because both my cars are all wheel drive. This is all documented in Burts system. Went in for an oil change Tire rotation and tires has…

Reasonable priceOil change
JohnLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good people, ask for Devon and tell em' Baker sent ya'.

Reasonable priceOil change
TaylorLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I will definitely go back. They did a full check on my car when I got the tires and oil changed and didn't try to sell me anything extra (I was shocked!) I approved an alignment without having to talk to me before they just did it but they didn't do one because it measured in the right parameters... That level of…

Great priceTiresOil change
Stephanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service here was great. I did wait about 1.5 hours but they were busy. I liked being able to make my appointment online!

Wheel alignmentOil change
AmeliaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always a great experience at Burt Brothers. I was able to schedule an appointment within 2 hours. The appointment took about an hour for an oil change and tire rotation. Their lobby is great, I just waited. Employees were all kind and very helpful. It was a great price for what I got. Would definitely recommend.

Great priceOil change
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service, quick return of my car, good prices.

Wheel alignmentOil change
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Really nice staff and very quick for an oil change was in and out and back on the road in no time!

Great priceOil change
ScottLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★

I usually take my truck to the dealership to get an oil change but they couldn't fit me in on Saturday. I called Burt Bros and they said they could take care of it. That was great. I had them do a full oil service and requested both fuel filters also. They sent me pictures of the dirty cabin filter and engine…

Customer photo from Scott's reviewCustomer photo from Scott's reviewCustomer photo from Scott's review
Air & cabin filter replacementOil change
CrystalLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great Staff and Speedy Service

Reasonable priceTiresGeneral repairsWheel alignment
Jeffery12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My new goto!

Great priceOil change
KathyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very friendly staff. Customer service is incredible. Great to see a new business here that takes care of your needs. Highly recommend them.

Reasonable priceOil changeService not listed
Chelsea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★

UPDATE: I've been in twice now since 1st visit. The 1st visit I asked for an oil change, I didn't tell them if I wanted synthetic or not, and they didn't ask me if I wanted synthetic or not. I called to talk about the misunderstanding and the manager at the time talked to me and worked out a resolution. I was…

Oil change
austin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Everyone is professional and kind. Time taken is reasonable.

Reasonable priceWheel alignmentOil change

Show more oil change reviews (19 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 44%Overpriced 6%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Tires127—
Oil change39—
Wheel alignment34—
Brakes15—
General repairs12—
Steering & suspension repair12—
Air & cabin filter replacement6—
Auto engine diagnostic2—

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