How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREBurton's Plumbing & Heating
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 2,212 Google reviews
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Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Burton's Plumbing & Heating for 8 kinds of job.
Burton's Plumbing & Heating for drain cleaning
Clear ✕All 213 Google reviews tagged “Drain cleaning” · showing 40
This is my third time utilizing Burton and all three were very good experiences. Professional and pleasant to work with.
Jordan did a great job. He was personable and knowledgeable and answered any questions.
So when you wake up to a backed up drain and poop, Burtons make your day better. Snaked main drain and reinstalled a leaking toilet in a hour. Professional and kind. I had feces behind the water heater that I couldn't get too, unless the water heater was removed. Burtons had a home made special power washer tool…
I call Burtons for all my plumbing repairs, never have I been disappointed, will continue to use. Justin just replaced garbage disposal, flushed hot water tank, repaired the leaky pipe and snaked the main drain. He did an awesome job and a pleasure to speak with. Great price and I will always be a Burtons customer.…
My kitchen drain works better than it ever has!
Their service was painless and easy. The service technician, Justin, that came out was respectful, friendly, and informative. He was professional and kept me informed every step of the way. I always felt in the loop and aware of what he was doing and why. I am appreciative of the work that was completed and will be…
Jordan took care of our basement storm drain backup with ease while sharing his expert insights and indulging all of my technical questions. True expertise paired with kindness and transparency. 10 out of 10, I will calling Burton's first thing next time I have an issue.
Jordan and Trevon were both extremely friendly and helpful. They took great care of everything!
Burton's is our go to for our plumbing needs. Jordan Moore was our technician today. He was very polite and personable. He thoroughly examined the problem with the bathroom and kitchen sink and explained everything. We highly recommend Jordan and this company.
Julian was prompt, courteous and thorough. He explained exactly what he was doing and why. He was in and out very quickly without leaving me a mess to clean up. Very appreciative of the great service! Hopefully won’t need to call again but will definitely use Burton’s if I need a plumber in the future.
Thank you Jason for your promptness, suggestions and friendly professionalism. Today was worry free due to your experience, exceptional care and concern. Beautiful installation of a new laundry tub.
I had a great experience with Burtons plumbing and heating. They showed up on time, listened to our concerns and explained the issues they discovered very well. I was really impressed with how professional they were. I would definitely recommend them to anyone who needs a plumber.
Great service and very thorough work. Julian was very kind, clean, and did good work. The back office was very good about communicating as well.
I called on a Saturday for emergency service because our kitchen sink wouldn't drain & was gurgling up when I ran the garbage disposal. Julian called me back and said he could be out in 10 minutes! I think he was at my door in less than 10 minutes! He snaked the drain and got it cleaned out (after going down 30…
Jordan was a very nice young man explained everything and was very pleasant made his equipment work even though he had to come back with a smallest machine the following been using Burton for many years thanks so much
Wouldn't use any other company, knowledgeable, same day service, great customer service
Very caring about it all!! Tub draining and laundry room tub draining resolved 💯👍 Gave insight for preventative maintenance down to disinfecting. Super efficient!!!! Thank you very much!!
What an amazing tech that came out, if you need plumbing work they are amazing ! Great customer service also, recommend them 500 percent !!
I called about a plugged sink. Their service was fast,friendly and extremely competent. I was and am very pleased.
Very professional fast and efficient also good advise to prevent problems from reoccurring
Always have a good experience with these guys. Thank you!
Julian was amazing from start to finish! He was very kind and professional, explained the process as we went and what possible problems may come up in the future. I will definitely go to this company for any work in the future.
My experience with Mr. Moore was great. He went over my problem with me and the problem was solved. He was very professional about my problem. If I have any moore issues I would like to have him back again.
Julian is a very nice person and kept me informed along the way of what was going on and what he recommended be done. Very satisfied with Julian and with Burtons Plumbing
Excellent, same day professional, Timely repair
Great experience with Burton today. Jordan and his assistant were on time, polite, and super chill despite how difficult and messy the job got. They cleaned up really well for us and the cost was fair. Will definitely do business with Burton again. Cheers.
We love this guy and will always ask for his service and he does a great job.
Friendly, competent, reasonable, thorough, they will be who I call first from now on!
On time, professional, got the job done. I recommend them for your plumbing needs.
Julian was very polite and communicative. He kept everything clean and was a pleasure to deal with.
Jordan did a great job getting our kitchen sink working again. He also cleaned up everything when he was done and made it as good as new. Thanks
We had concerns about tree roots possibly slowing the water flow from our house to the city's main. Julian thoroughly checked things out and snaked the pipe. He showed me what was found and assured me it was in pretty good shape at the moment. I was very relieved. Thank you for the prompt and friendly service!
We had a very small gas leak on a pipe near our water heater that needed to be repaired. I was concerned that it would affect the water heater turning the gas off due to its age. Justin assessed the situation and had no concerns about the water heater, fixed the pipe quickly, and was even able to snake our bathtub…
Julian did a great job and is an outstanding individual. He would be highly recommended.
Thanks Jason for the outstanding job. Came out very quickly.
Jordan was kind, explained everything well and services were completed pretty fast! Will def use again when in need!
They came out timely and we were very satisfied what they did.
Timely, personable, professional installation - but would recommend laying down tarp or other material on flooring to catch dripping water and caulking flakes when exiting home with discarded fixtures.
Very Professional!! Always Great Service!!
It was successful and did not take very long to resolve an extremely annoying situation. The plumber was very friendly and personable. Highly recommended!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 212 | $39–$295 |
| Plumbing pipe repair | 180 | $248–$1.2k |
| Toilet repair | 156 | $166–$480 |
| Plumbing leak detection | 105 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Water heater installation | 94 | $1.2k–$2.4k |
| Plumbing leak repair | 86 | $216–$988 |
| Faucet installation | 86 | $340–$755 |