Experts Reviews · Company report
Burton's Plumbing & Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Burton's Plumbing & Heating

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 2,212 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burton's Plumbing & Heating is better than 91% of garbage disposal repair.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burton's Plumbing & Heating is better than 91% of garbage disposal repair.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Burton's Plumbing & Heating is better than 96% of garbage disposal repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Burton's Plumbing & Heating is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burton's Plumbing & Heating is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Burton's Plumbing & Heating is better than 58% of garbage disposal repair.C
58

Reviews for your job

Customers hired Burton's Plumbing & Heating for 8 kinds of job.

Burton's Plumbing & Heating for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$340–$755
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 86 Google reviews tagged “Faucet installation” · showing 20

LeslieLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have used them more than once and they have done great work.

Paid $200–400Great priceGarbage disposal installationPlumbing pipe repairFaucet repair
Richard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jordan and Jasmine did an efficient job replacing my frost-free sillcock and adding a shutoff valve. Fair pricing, and they cleaned up thoroughly after the work was done. Would recommend.

Paid $400–600Reasonable priceFaucet installation
MrMojitoguruLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jason was awesome. He did my job and was personable and highly knowledgeable the entire time. Very professional. Recommend highly. Thanks again, Jason.

Plumbing pipe repairFaucet repairFaucet installation
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you Burton for another great job. This is the 3rd time I have used their services.

Paid $200–400Reasonable priceFaucet installation
KellyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thank you Jason for your promptness, suggestions and friendly professionalism. Today was worry free due to your experience, exceptional care and concern. Beautiful installation of a new laundry tub.

Paid $1,000+Reasonable priceGarbage disposal installationDrain cleaningPlumbing leak detection
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jason and Branden were on time, professional, and did great quality work. Thank you so much for your help!

Paid $1,000+Reasonable priceShower installationPlumbing pipe repairFaucet installation
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very professional,in and out before I knew it. Took care of everything with no problems. Recommend them to everyone

Paid $1,000+Great priceGarbage disposal installationPlumbing pipe repairFaucet repair
BernhardLocal Guide · 268 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called Burton's Plumbing & Heating to deal with two broken outside faucets that had frozen over and were leaking inside the wall. The plumber who came out was courteous, highly professional, and extremely easy to understand. Before doing the work, he actually walked me through a cost-benefit analysis of installing…

Paid $400–500Reasonable priceFaucet repairFaucet installation
Gail5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

After having other "plumbers" try to replace bathtub faucets and shower head, and REALLY messed it up we called Burton's Plumbing to come give us an estimate. Jason came out for the estimate, he was so friendly, professional and made sure we knew exactly what would be done and at what cost. Justin was the plumber…

Faucet installationShower repairPlumbing leak repair
JoshLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

From start to finish everything was great. From making a appointment to receiving my estimate to installation was perfect. I have found that reliable company I can count on. Ty again

Paid $700–800Great priceFaucet installation
CindyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My bath faucet had a leak. Burton’s responded quickly and communicated with me clearly. Justin was my repair person and he was fantastic! Justin was friendly, courteous and professional. He was able to identify the problem and fix it. Justin went above and beyond my expectations! I highly recommend Burton’s for any of your plumbing needs.

Paid $300–400Reasonable pricePlumbing leak detectionFaucet installationPlumbing leak repair
LindaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jesse was very polite and professional did a great job 💯

Paid $400–500Reasonable priceFaucet installation
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very knowledgeable. Excellent workmanship and friendly!!! Jesse was very very competent and capable in his work. Very nice to work with. Burton Plumbing never lets me down!!!

Paid $200–300Great pricePlumbing leak detectionPlumbing pipe repairFaucet installation
dockillianfanclub5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Jordan Moore was highly professional in his manner and ability. I will definitely refer others to them and any time I need plumbing services I will not hesitate to call them again. Doc Killian

Paid $500–600Reasonable priceFaucet installation
kathyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Plumbers were timely and very informative through the entire process. Jordan was awesome!

Paid $800–900Reasonable priceFaucet installation
LauraLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We always have a great experience with Burton’s. Jordan came out yesterday and replaced a shower head for us. He was prompt, efficient and personable. Everyone at Burton’s, including the administrative staff, are easy to work with. Burton’s Plumbing & Heating is the best!

Faucet installation
Glen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jordan did an excellent job of replacing a leaking outside hose faucet. We discussed the options and I went with the freeze proof faucet. He completed the repair quickly and then made sure I was satisfied with the installation. He also snaked out my sump pump drain. The pricing fir both repais was reasonable.

Reasonable priceDrain cleaningFaucet installation+ Responsiveness+ Punctuality
Barry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Third time I have used Burton’s Plumbing. They do a nice job at a fair price. I would recommend them highly.

Toilet repairPlumbing pipe repairFaucet installation+ Responsiveness+ Punctuality+ Quality
Tammy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Justin the technician was polite and professional. Service was done expertly and cleaned up after completed.

Toilet repairFaucet installation
CraigLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Curt and Tom are both great to work with! I only use Burtons now for all of my plumbing work. Time installed an in-line water heater with recirculating water. It was a great set up and we always have warm water upstairs now we never run out of hot water now. I also recently had them put in a Tushy Oasis bidet…

Customer photo from Craig's reviewCustomer photo from Craig's reviewCustomer photo from Craig's reviewCustomer photo from Craig's review
Toilet repairWater heater installationPlumbing pipe repair

Show more faucet installation reviews (66 more) →

Price

$292-14% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning212$39–$295
Plumbing pipe repair180$248–$1.2k
Toilet repair156$166–$480
Plumbing leak detection105$54–$520
Faucet repair104$148–$517
Water heater installation94$1.2k–$2.4k
Plumbing leak repair86$216–$988
Faucet installation86$340–$755

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