Experts Reviews · Company report
Burton's Plumbing & Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Burton's Plumbing & Heating

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 2,212 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burton's Plumbing & Heating is better than 91% of garbage disposal repair.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burton's Plumbing & Heating is better than 91% of garbage disposal repair.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Burton's Plumbing & Heating is better than 96% of garbage disposal repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Burton's Plumbing & Heating is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burton's Plumbing & Heating is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Burton's Plumbing & Heating is better than 58% of garbage disposal repair.C
58

Reviews for your job

Customers hired Burton's Plumbing & Heating for 8 kinds of job.

Burton's Plumbing & Heating for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.105
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$517
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 105 Google reviews tagged “Faucet repair” · showing 40

Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Best service ever. Fixed faucet quickly. Jason was exceptional and courteous. Would highly recommend. They also did my hot water tank a little while ago and same great experience.

Paid $200–400Reasonable priceFaucet repair
DeborahLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great customer service! Work done in a timely manner. Great price. Would highly recommend!

Faucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
LeslieLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have used them more than once and they have done great work.

Paid $200–400Great priceGarbage disposal installationPlumbing pipe repairFaucet repair
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Julien was vey professional and explained everything

Faucet repair
ElizabethLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesse was a great repairman plumber and very kind and professional. Well for sure call for our next repair.

Paid $400–600Great priceShower installationFaucet repair
Lisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin was on time and diagnosed the problem quickly. He let us know what it would cost to fix the leaking shower head. The cartridge had to be replaced in the handle. Justin was friendly and professional. I wouldn’t hesitate to call Burton again.

Paid $200–400Reasonable priceFaucet repairPlumbing leak repair
Rozlyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have used Burton for several plumbing jobs in our home. Always pleased with the service. Our person today was Jason. He was knowledgeable, professional and pleasant to engage with. He got the job done quickly and provided helpful information.

Paid $200–400Faucet repair
Julie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Was able to fix outdoor faucet with no problems! Appreciate it! Super happy we did not have to replace it!

Paid $1–200Reasonable priceFaucet repair
Kitty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Service was great! Very professional job with attention to detail. So pleased. Will use again

Reasonable pricePlumbing pipe repairFaucet repair
MrMojitoguruLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jason was awesome. He did my job and was personable and highly knowledgeable the entire time. Very professional. Recommend highly. Thanks again, Jason.

Plumbing pipe repairFaucet repairFaucet installation
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He was very good did a very nice job

Paid $100–200Reasonable priceFaucet repair
KellyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thank you Jason for your promptness, suggestions and friendly professionalism. Today was worry free due to your experience, exceptional care and concern. Beautiful installation of a new laundry tub.

Paid $1,000+Reasonable priceGarbage disposal installationDrain cleaningPlumbing leak detection
RobertLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I very pleased with the work done. They replaced replaced a valve inside and both of our old leaky outside water spigots with new frost free ones!

Customer photo from Robert's reviewCustomer photo from Robert's review
Paid $600–700Reasonable pricePlumbing pipe repairFaucet repair
BillLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

From the phone call to get the work scheduled to when the tech left nothing but first class service Julian was as knowledgeable and respectful of a young man you could ever want to work for a company and Burtons has always been great deal with I could not recommend them more A1 all the way

Paid $600–700Reasonable priceFaucet repair
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very professional,in and out before I knew it. Took care of everything with no problems. Recommend them to everyone

Paid $1,000+Great priceGarbage disposal installationPlumbing pipe repairFaucet repair
Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jordan was very efficient, polite and capable. Pricing was transparent and well explained prior to work being done. I would use this company again.

Paid $400–500Reasonable priceFaucet repair
BernhardLocal Guide · 268 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called Burton's Plumbing & Heating to deal with two broken outside faucets that had frozen over and were leaking inside the wall. The plumber who came out was courteous, highly professional, and extremely easy to understand. Before doing the work, he actually walked me through a cost-benefit analysis of installing…

Paid $400–500Reasonable priceFaucet repairFaucet installation
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Highly recommend Jason always does a great job no surprises

Toilet repairPlumbing leak detectionFaucet repair
DanielLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I’ve used Burton’s a few times when I needed a plumber and they have always come through. Jason did a great job and explained things as he was working. Great job and thanks!

Paid $100–200Reasonable priceFaucet repair
Nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have had Burton’s do work for us on a couple different occasions and it has always been an easy and professional experience. They have always been prompt, knowledgeable, and their work is top quality.

Paid $300–400Reasonable pricePlumbing leak detectionFaucet repairShower repair
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

. We have used Burton Plumbing 3 times and they give quick and efficient service. Technician was very nice also.

Paid $200–300Reasonable priceToilet repairFaucet repair
LizzLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional and fast! Explained everything they were doing and answered all of my questions. Will definitely use Burton again.

Paid $300–400Not sureFaucet repair
Steve13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very professional and thorough

Paid $300–400Water heater installationFaucet repair
Kat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

James was professional and made sure the repair was done correctly. I would definitely recommend James and Burton’s.

Faucet repair
MichaelLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have called on Burton for all my plumbing needs in the home. They have quick appointments and great honest service.

Faucet repair
Albert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Burton's always completes their plumbing jobs completely and the right way. No cutting corners like I have experienced with other plumbers. They are also very cost conscious for their customers.

Paid $200–300Great pricePlumbing leak repair
AlysonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional and got the job done quickly.

Paid $300–400Not sureFaucet repair+ Professionalism
Denise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, professional and friendly

Great priceToilet repairFaucet repairPlumbing leak repair
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordan and Jasmine replaced a faucet. They were very professional. Did a great job, cleaned up very well. I’ll call them again!

Reasonable priceFaucet repair
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Did a great job with highly recommend

Reasonable priceFaucet repair
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordan did a great job on the outside faucet. Now I can water the bushes and grass.

Reasonable priceFaucet repair
AshleyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Burtons for every plumbing job on my 80 year old house for the last several years. From a leaky shower faucet, to a new hot water tank, emergency dishwasher explosion, whole hose re-piped, and now just this week a basement drain back up. My main was clogged and they sent someone out quick to fix it. The…

Great priceWater heater installationShower installationDrain cleaning
CraigLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Curt and Tom are both great to work with! I only use Burtons now for all of my plumbing work. Time installed an in-line water heater with recirculating water. It was a great set up and we always have warm water upstairs now we never run out of hot water now. I also recently had them put in a Tushy Oasis bidet…

Customer photo from Craig's reviewCustomer photo from Craig's reviewCustomer photo from Craig's reviewCustomer photo from Craig's review
Toilet repairWater heater installationPlumbing pipe repair
Donna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Burton’s many times for various jobs & highly recommend them as I have to many family members as well. The technicians are always professional, knowledgeable & courteous. Last job by Jordan was done perfectly as usual. Whether it’s a minor replace or major installation, I would always use Burton’s.

Toilet repairGarbage disposal installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Melinda14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

On time, quick, efficient and professional. Always a great job.

Faucet repair
MichaelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It's always a pleasure doing business with this company. They are my go to and always have been

Faucet repair+ Quality
SusanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The most reliable people in town for your plumbing requirements. Merry Christmas to me. Good job!

Faucet installationFaucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Came and gave me options, very satisfied

Plumbing leak detectionFaucet repair+ Responsiveness+ Professionalism
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very happy with this experience. Problem was diagnosed quickly and successfully resolved. Thank you so much.

Faucet repairDrain cleaning+ Quality+ Professionalism
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were professional in every way. All technicians were friendly & knowledgeable. They fixed a problem from a previous mistake & kept me informed all along the way. I highly recommend Burtons for every one who needs a plumber.

Faucet repairService not listed+ Responsiveness+ Punctuality+ Quality

Show more faucet repair reviews (65 more) →

Price

$292-14% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning212$39–$295
Plumbing pipe repair180$248–$1.2k
Toilet repair156$166–$480
Plumbing leak detection105$54–$520
Faucet repair104$148–$517
Water heater installation94$1.2k–$2.4k
Plumbing leak repair86$216–$988
Faucet installation86$340–$755

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