How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREBurton's Plumbing & Heating
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 2,212 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Burton's Plumbing & Heating for 8 kinds of job.
Burton's Plumbing & Heating for faucet repair
Clear ✕All 105 Google reviews tagged “Faucet repair” · showing 100
Best service ever. Fixed faucet quickly. Jason was exceptional and courteous. Would highly recommend. They also did my hot water tank a little while ago and same great experience.
Great customer service! Work done in a timely manner. Great price. Would highly recommend!
We have used them more than once and they have done great work.
Julien was vey professional and explained everything
Jesse was a great repairman plumber and very kind and professional. Well for sure call for our next repair.
Justin was on time and diagnosed the problem quickly. He let us know what it would cost to fix the leaking shower head. The cartridge had to be replaced in the handle. Justin was friendly and professional. I wouldn’t hesitate to call Burton again.
We have used Burton for several plumbing jobs in our home. Always pleased with the service. Our person today was Jason. He was knowledgeable, professional and pleasant to engage with. He got the job done quickly and provided helpful information.
Was able to fix outdoor faucet with no problems! Appreciate it! Super happy we did not have to replace it!
Service was great! Very professional job with attention to detail. So pleased. Will use again
Jason was awesome. He did my job and was personable and highly knowledgeable the entire time. Very professional. Recommend highly. Thanks again, Jason.
He was very good did a very nice job
Thank you Jason for your promptness, suggestions and friendly professionalism. Today was worry free due to your experience, exceptional care and concern. Beautiful installation of a new laundry tub.
I very pleased with the work done. They replaced replaced a valve inside and both of our old leaky outside water spigots with new frost free ones!
From the phone call to get the work scheduled to when the tech left nothing but first class service Julian was as knowledgeable and respectful of a young man you could ever want to work for a company and Burtons has always been great deal with I could not recommend them more A1 all the way
Very professional,in and out before I knew it. Took care of everything with no problems. Recommend them to everyone
Jordan was very efficient, polite and capable. Pricing was transparent and well explained prior to work being done. I would use this company again.
I called Burton's Plumbing & Heating to deal with two broken outside faucets that had frozen over and were leaking inside the wall. The plumber who came out was courteous, highly professional, and extremely easy to understand. Before doing the work, he actually walked me through a cost-benefit analysis of installing…
Highly recommend Jason always does a great job no surprises
I’ve used Burton’s a few times when I needed a plumber and they have always come through. Jason did a great job and explained things as he was working. Great job and thanks!
We have had Burton’s do work for us on a couple different occasions and it has always been an easy and professional experience. They have always been prompt, knowledgeable, and their work is top quality.
. We have used Burton Plumbing 3 times and they give quick and efficient service. Technician was very nice also.
Very professional and fast! Explained everything they were doing and answered all of my questions. Will definitely use Burton again.
Very professional and thorough
James was professional and made sure the repair was done correctly. I would definitely recommend James and Burton’s.
I have called on Burton for all my plumbing needs in the home. They have quick appointments and great honest service.
Burton's always completes their plumbing jobs completely and the right way. No cutting corners like I have experienced with other plumbers. They are also very cost conscious for their customers.
Very professional and got the job done quickly.
Fast, professional and friendly
Jordan and Jasmine replaced a faucet. They were very professional. Did a great job, cleaned up very well. I’ll call them again!
Did a great job with highly recommend
Jordan did a great job on the outside faucet. Now I can water the bushes and grass.
I have used Burtons for every plumbing job on my 80 year old house for the last several years. From a leaky shower faucet, to a new hot water tank, emergency dishwasher explosion, whole hose re-piped, and now just this week a basement drain back up. My main was clogged and they sent someone out quick to fix it. The…
Curt and Tom are both great to work with! I only use Burtons now for all of my plumbing work. Time installed an in-line water heater with recirculating water. It was a great set up and we always have warm water upstairs now we never run out of hot water now. I also recently had them put in a Tushy Oasis bidet…
I have used Burton’s many times for various jobs & highly recommend them as I have to many family members as well. The technicians are always professional, knowledgeable & courteous. Last job by Jordan was done perfectly as usual. Whether it’s a minor replace or major installation, I would always use Burton’s.
On time, quick, efficient and professional. Always a great job.
It's always a pleasure doing business with this company. They are my go to and always have been
The most reliable people in town for your plumbing requirements. Merry Christmas to me. Good job!
Came and gave me options, very satisfied
I was very happy with this experience. Problem was diagnosed quickly and successfully resolved. Thank you so much.
They were professional in every way. All technicians were friendly & knowledgeable. They fixed a problem from a previous mistake & kept me informed all along the way. I highly recommend Burtons for every one who needs a plumber.
The service technician came out and we talked about a few items. And he was very knowledgeable and I appreciate that.
Great job done! Fixed the issue and didn’t attempt to upsell!
Serviceman was prompt and very professional. Would definitely recommend.
Available same day. Job was done quickly. Arrived on time.
I had them come to replace an old leaking trap and install a water line to a new refrigerator. That work was done quickly and well. Had to bring a couple small items up to code which I as no issue with. He quoted a couple other things which I probably let them do.
Good work and pleasant sevice. Took longer to get an appointment for service this time my, only issue
Excellent explanations of problem
Faucet was not working and would not shut off. Had water everywhere. Called Burtons and explained it was an emergency. I'm a senior and live by myself but wasn't able to shut off main water supply. Tyler arrived to save the day. He was very prompt, courteous and price was reasonable. When I need a plumber I will definitely call Burtons.
Burton's has been doing work for me many years. Very knowledgeable guys. Price reasonable. I recommend them to anyone.
Very tidy and detailed the repair for me so I could understand
Used them for years. Pricey, but quality.
I was helped by an employee named Jesse who was super friendly and efficient. He got the job done pretty quickly. I like that they send you an email with a picture of the employee that is coming and call when they're on the way. I also love that it's completely paperless.
The technician was here within the time frame they said. He was very courteous and explained everything he did and was quick. I would recommend Burton's and would not hesitate to call them again for any repairs I need.
Justin was extremely helpful and informative. Very happy with your service. Happy Thanksgiving!
Very satisfied with Justin. He showed up on time and was very friendly and knowledgeable. He resolved my issues that I had with my garbage disposal and pop up valve. Will use them again.
Justin was prompt, Bobby was great help. Justin found the problem right away. Justin was very polite.
Highly recommend! Jason and Tony were a great team they explained everything before the job was done. Very fair price. 👍
Tyler is actually the best, really hope I remember his name because dude deserves a raise, I had 3 other plumbers come and estimate damages on my house and two of them shrugged their shoulders saying they didn’t know what to do, and the third had said we needed to tear up our floor in the kitchen which is a major…
Tyler was very courteous, punctual and efficient. I will definitely use Burton plumbing again. My husband and I have used them in the past many times with excellent results
Jason did an excellent job. I would highly him to everyone for any repair. I will use him for all my future jobs. Thank you Jason. You ROCK🤗
I highly recommend Burton’s Plumbing! James was here and fixed the problem so quickly and efficiently! Having them back to install a new shower for me because I was so happy with the work!
These guys were AMAZING! Friendly, professional, on-time, hard workers, and cleaned up afterwards! James Cox is a genius at his craft and knows EVERYTHING!...he's like: "The Rainman of plumbing"! Top marks all-around to the team!!!
We have used this company several times in the 30+ years we have owned our home. We have always received prompt and courteous repair service with fair pricing! They are an excellent company and Jordan and Jason are the best team you could ask for! Thanks!
I called them when my mother needed a new outside faucet. They were able to come next day and they they are my go-to plumber! I also had them install a new hot water tank in my home in the past two years and I appreciate their honesty, promptness and professionalism.
Was originally scheduled to have repair done Friday but they had an timecopen up on Wednesday and theybwere able to get me in sooner.. Explained everything he was doing and why. Always professional. Gave me estimate for additional service I need done and will have them do. Reliable and, I feel, trustworthy.
Justin was great. He explained the work and the pricing really well and gave us different options. Didn’t pressure us to buy the most expensive items/options. Work was done in a timely and clean manner. Great work and I would hire them again.
Burton Plumbing did a superb job. James did fine, excellent work. All questions and concerns were answered and good advice given. The work was done quickly and well. They cleaned and took away all packing and debris. Justin did superb work and answered all questions. Prices are reasonable. They definitely know…
I give Burton's Plumbing my highest recommendation. We were first introduced to this company when they came out to scope a service pipe to see if it was broken. While there, we asked for estimates on a number of projects: putting in a new kitchen faucet, hooking up a gas dryer, replacing piping in the bathroom…
They were very professional from start to finish. James called to let me know when he was coming. Explained what he was going to do and was very efficient; fixing the issue swiftly. I would recommend Hortons.
We've used Burten's for years! Such a good team - I'm so comfortable with the service, the quality, and the value. I don't think twice when I have I have a plumbing issue.
I took a chance and called Burtons yesterday because I Was in need of a plumber to unclog my sink. I found them on the magnet provided on the front of the yellow pages booklet. I had tried everything to fix it, but it still went down extremely slow. Justin was dispatched to my home the next day. He was very…
This is one of the best businesses I have dealt with. I am by nature very skeptical and sad to say at times critical when it comes to services. Cannot find anything wrong with this company. James was very quick and efficient. Had an apprentice with him who was also excellent!!!!
Everyone who had to deal with me, from Bobbie, who takes the initial call, to Jason the amazing plumber, was super pleasant, knowledgeable, fair and people you wouldn't mind having at a backyard BBQ. I would recommend Burton's Plumbing to anyone. Thanks for making my home safe again at an affordable price!
I had a great experience from start to finish. Justin knew his stuff and did a great job!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 212 | $39–$295 |
| Plumbing pipe repair | 180 | $248–$1.2k |
| Toilet repair | 156 | $166–$480 |
| Plumbing leak detection | 105 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Water heater installation | 94 | $1.2k–$2.4k |
| Plumbing leak repair | 86 | $216–$988 |
| Faucet installation | 86 | $340–$755 |





