Experts Reviews · Company report
Burton's Plumbing & Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Burton's Plumbing & Heating

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 2,212 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burton's Plumbing & Heating is better than 91% of garbage disposal repair.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burton's Plumbing & Heating is better than 91% of garbage disposal repair.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Burton's Plumbing & Heating is better than 96% of garbage disposal repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Burton's Plumbing & Heating is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burton's Plumbing & Heating is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Burton's Plumbing & Heating is better than 58% of garbage disposal repair.C
58

Reviews for your job

Customers hired Burton's Plumbing & Heating for 8 kinds of job.

Burton's Plumbing & Heating for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.105
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$520
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 105 Google reviews tagged “Plumbing leak detection” · showing 40

Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a house shut off valve start spewing water on a Monday afternoon and contacted Burton’s. It was fixed before noon the day after. Tina was awesome, Justin was awesome! Highly recommend!

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repair
Jean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason performed a thorough leak investigation and identified two additional leaks in work previously performed by another individual who, eatly as it turned out, misrepresented himself to me as a plumber. Those leaks were repaired and the hole cut through the wall for access was neatly closed. Jason gave clear…

Paid $400–600Not surePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I always call Burton’s when I have a plumbing issue. They’ve consistently been friendly, reasonably priced, and do a great job.

Paid $200–400Great pricePlumbing leak detectionPlumbing pipe repair
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very satisfied with service. Technician very knowledgeable, professional. Highly recommend this company for plumbing needs

Paid $200–400Great pricePlumbing leak detectionShower repair
BrentonLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Their service was painless and easy. The service technician, Justin, that came out was respectful, friendly, and informative. He was professional and kept me informed every step of the way. I always felt in the loop and aware of what he was doing and why. I am appreciative of the work that was completed and will be…

Drain cleaningPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
StevenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent. Very satisfied. Almost 2 weeks ago, I had a leak on a Sunday night with water dripping from the basement ceiling area. I shut off the water to the house and called Burtons on Monday morning. Jason was our plumber, and he was able to come on Monday and start searching for the leak. He was very…

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repair
Michael13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick and professional service

Paid $1–200Reasonable pricePlumbing leak detectionOutdoor plumbing system repair
KellyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thank you Jason for your promptness, suggestions and friendly professionalism. Today was worry free due to your experience, exceptional care and concern. Beautiful installation of a new laundry tub.

Paid $1,000+Reasonable priceGarbage disposal installationDrain cleaningPlumbing leak detection
Barb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jason was amazing! So knowledgeable and personable. He put my mind at ease by telling me that all of the things needing fixing could be fixed! Would highly recommend him and Burton’s ANY time!!

Paid $1,000+Reasonable priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
DennisLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service and very thorough work. Julian was very kind, clean, and did good work. The back office was very good about communicating as well.

Paid $300–400Great priceDrain cleaningPlumbing leak detectionSewer cleaning
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jesse and Tony came out and found a toilet leak and repaired it, also replaced two water valves and lines I needed done. Both were very professional, did great work and cleaned up. I will recommend Burton's to all of friends.

Paid $1,000+Reasonable pricePlumbing leak detection
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Highly recommend Jason always does a great job no surprises

Toilet repairPlumbing leak detectionFaucet repair
TravelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I was extremely impressed with Burton’s Plumbing. The plumber was efficient and helpful. He explained the issue and possible solution going forward, showing me photos and videos of each step in the process. Excellent service and professionalism. If you are looking for a company with great customer service and…

Reasonable pricePlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have had Burton’s do work for us on a couple different occasions and it has always been an easy and professional experience. They have always been prompt, knowledgeable, and their work is top quality.

Paid $300–400Reasonable pricePlumbing leak detectionFaucet repairShower repair
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Knowledge of his job!

Reasonable priceToilet repairPlumbing leak detection
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have had Burton's to our home several times (they replaced our water heater and installed a new wash tub). Most recently, they came to repair leaking plumbing under our kitchen sink. We were pleased from start to finish beginning with speaking with Tina in the office and the plumber, Julian, who not only fixed…

Great pricePlumbing leak detectionPlumbing pipe repair
DanaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jesse arrived right on time for an emergency repair of my plugged garbage disposal. He snaked the pipes and fixed the leak caused by a cracked seal. Thank you!

Paid $300–400Great pricePlumbing leak detectionPlumbing pipe repairGarbage disposal repair
CindyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My bath faucet had a leak. Burton’s responded quickly and communicated with me clearly. Justin was my repair person and he was fantastic! Justin was friendly, courteous and professional. He was able to identify the problem and fix it. Justin went above and beyond my expectations! I highly recommend Burton’s for any of your plumbing needs.

Paid $300–400Reasonable pricePlumbing leak detectionFaucet installationPlumbing leak repair
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very knowledgeable. Excellent workmanship and friendly!!! Jesse was very very competent and capable in his work. Very nice to work with. Burton Plumbing never lets me down!!!

Paid $200–300Great pricePlumbing leak detectionPlumbing pipe repairFaucet installation
Susia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Prompt, professional and knowledgeable of what had to be done. Always satisfied with his work.

Great pricePlumbing leak detectionPlumbing leak repair
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Serviceman was very punctual,thourough,professional. He also explained my options.Thank you

Paid $300–400Plumbing leak detectionShower repair
Francis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tyler called before his arrival and cordially greeting me and asked me to take him to the area that I had called for. He quickly assessed the situation and gave some suggestions as to how to solve the proble. He was neat and protected the area. He was very professional in all areas.

Paid $200–300Reasonable pricePlumbing leak detection
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional and friendly! Best in the business

Reasonable pricePlumbing leak detectionService not listed
Carrie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional, and explained everything

Plumbing leak detection+ Professionalism
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I needed a bathtub leaky faucet replaced and the drain snaked out

Reasonable priceDrain cleaningPlumbing leak detection
MaryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is my 3rd time using Burtons and I have a lot to cover this time...2 toilets and shower faucet repair. I am very happy with their service. I have a tag team working on the plumbing, Jesse, Jason and Jordan...(I wonder if everyone with a J initial works here? Lol) They are knowledgeable, polite, and on time. Thanks everyone 🛁🚽🚽

Drain cleaningPlumbing leak detectionShower repair+ Responsiveness+ Punctuality+ Quality
Donna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Burton’s many times for various jobs & highly recommend them as I have to many family members as well. The technicians are always professional, knowledgeable & courteous. Last job by Jordan was done perfectly as usual. Whether it’s a minor replace or major installation, I would always use Burton’s.

Toilet repairGarbage disposal installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

this place is very good and kind and nice guys friendly service

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Margaret2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tyler was very kind, very professional and took care of the issue quickly and was very patient.

Toilet repairPlumbing leak detectionGarbage disposal repair
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Came and gave me options, very satisfied

Plumbing leak detectionFaucet repair+ Responsiveness+ Professionalism
GinaLocal Guide · 489 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

James was very friendly very professional and did a great job at putting in an access panel and repairing my bathroom sink, yes I would use Burton Plumbing again. I just moved, And James came to do the repairs at my second home, he always does beautiful work. Did a great job replumbing my whole entire house, They…

Plumbing leak detectionPlumbing pipe repairSewer repair
Teresa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After an inspection, the cause of our leak was quickly located and corrected.

Plumbing leak detectionShower repair+ Professionalism
JamesLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service technician came out and we talked about a few items. And he was very knowledgeable and I appreciate that.

Plumbing leak detectionPlumbing leak repairFaucet repair+ Punctuality+ Professionalism
Dawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jordan was professional, courteous, listened to what the problem was, got to work on it, fixed the pipe, and let us know that it may not be the final solution. He was nice, friendly, helpful, and a great representative of your company.

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Barb10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Professional great job they did very happy will let others know if they have plumbing problems thank you very much!?

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A little expensive but work was done quickly. Technician was

Plumbing leak detectionOutdoor plumbing system repair+ Punctuality+ Professionalism
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was fortunate enough to get same day service, during a slight emergency. The individual who came out, Justin, far exceeded expectations. He was polite, professional, etc. Needless to say, if I have any future plumbing problems, I will absolutely be calling Burton’s.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Maureen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason was so friendly & professional. He put me at ease right away. He found the problem IMMEDIATELY for an 6 week long ongoing bad leak with a new faucet system INSTALLED IMPROPERLY BY ANOTHER COMPANY!!! I am so grateful & relieved!! 😅

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
T6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We would like to express our deep gratitude for the most professional, courteous, and perfect experience through your technician, Jason. He is so knowledgeable, personable, careful, precise; all around fantastic employee. Thank you Burton, Jason, and the entire crew for keeping it real with us. We look forward to…

Plumbing leak detectionGarbage disposal installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The plumber was on time, very personable and professional.

Plumbing leak detectionToilet repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing leak detection reviews (65 more) →

Price

$292-14% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning212$39–$295
Plumbing pipe repair180$248–$1.2k
Toilet repair156$166–$480
Plumbing leak detection105$54–$520
Faucet repair104$148–$517
Water heater installation94$1.2k–$2.4k
Plumbing leak repair86$216–$988
Faucet installation86$340–$755

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