How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREBurton's Plumbing & Heating
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 2,212 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Burton's Plumbing & Heating for 8 kinds of job.
Burton's Plumbing & Heating for plumbing leak detection
Clear ✕All 105 Google reviews tagged “Plumbing leak detection” · showing 60
I had a house shut off valve start spewing water on a Monday afternoon and contacted Burton’s. It was fixed before noon the day after. Tina was awesome, Justin was awesome! Highly recommend!
Jason performed a thorough leak investigation and identified two additional leaks in work previously performed by another individual who, eatly as it turned out, misrepresented himself to me as a plumber. Those leaks were repaired and the hole cut through the wall for access was neatly closed. Jason gave clear…
I always call Burton’s when I have a plumbing issue. They’ve consistently been friendly, reasonably priced, and do a great job.
Very satisfied with service. Technician very knowledgeable, professional. Highly recommend this company for plumbing needs
Their service was painless and easy. The service technician, Justin, that came out was respectful, friendly, and informative. He was professional and kept me informed every step of the way. I always felt in the loop and aware of what he was doing and why. I am appreciative of the work that was completed and will be…
Excellent. Very satisfied. Almost 2 weeks ago, I had a leak on a Sunday night with water dripping from the basement ceiling area. I shut off the water to the house and called Burtons on Monday morning. Jason was our plumber, and he was able to come on Monday and start searching for the leak. He was very…
Quick and professional service
Thank you Jason for your promptness, suggestions and friendly professionalism. Today was worry free due to your experience, exceptional care and concern. Beautiful installation of a new laundry tub.
Jason was amazing! So knowledgeable and personable. He put my mind at ease by telling me that all of the things needing fixing could be fixed! Would highly recommend him and Burton’s ANY time!!
Great service and very thorough work. Julian was very kind, clean, and did good work. The back office was very good about communicating as well.
Jesse and Tony came out and found a toilet leak and repaired it, also replaced two water valves and lines I needed done. Both were very professional, did great work and cleaned up. I will recommend Burton's to all of friends.
Highly recommend Jason always does a great job no surprises
I was extremely impressed with Burton’s Plumbing. The plumber was efficient and helpful. He explained the issue and possible solution going forward, showing me photos and videos of each step in the process. Excellent service and professionalism. If you are looking for a company with great customer service and…
We have had Burton’s do work for us on a couple different occasions and it has always been an easy and professional experience. They have always been prompt, knowledgeable, and their work is top quality.
Knowledge of his job!
We have had Burton's to our home several times (they replaced our water heater and installed a new wash tub). Most recently, they came to repair leaking plumbing under our kitchen sink. We were pleased from start to finish beginning with speaking with Tina in the office and the plumber, Julian, who not only fixed…
Jesse arrived right on time for an emergency repair of my plugged garbage disposal. He snaked the pipes and fixed the leak caused by a cracked seal. Thank you!
My bath faucet had a leak. Burton’s responded quickly and communicated with me clearly. Justin was my repair person and he was fantastic! Justin was friendly, courteous and professional. He was able to identify the problem and fix it. Justin went above and beyond my expectations! I highly recommend Burton’s for any of your plumbing needs.
Very knowledgeable. Excellent workmanship and friendly!!! Jesse was very very competent and capable in his work. Very nice to work with. Burton Plumbing never lets me down!!!
Prompt, professional and knowledgeable of what had to be done. Always satisfied with his work.
Serviceman was very punctual,thourough,professional. He also explained my options.Thank you
Tyler called before his arrival and cordially greeting me and asked me to take him to the area that I had called for. He quickly assessed the situation and gave some suggestions as to how to solve the proble. He was neat and protected the area. He was very professional in all areas.
Professional and friendly! Best in the business
Very professional, and explained everything
I needed a bathtub leaky faucet replaced and the drain snaked out
This is my 3rd time using Burtons and I have a lot to cover this time...2 toilets and shower faucet repair. I am very happy with their service. I have a tag team working on the plumbing, Jesse, Jason and Jordan...(I wonder if everyone with a J initial works here? Lol) They are knowledgeable, polite, and on time. Thanks everyone 🛁🚽🚽
I have used Burton’s many times for various jobs & highly recommend them as I have to many family members as well. The technicians are always professional, knowledgeable & courteous. Last job by Jordan was done perfectly as usual. Whether it’s a minor replace or major installation, I would always use Burton’s.
this place is very good and kind and nice guys friendly service
Tyler was very kind, very professional and took care of the issue quickly and was very patient.
Came and gave me options, very satisfied
James was very friendly very professional and did a great job at putting in an access panel and repairing my bathroom sink, yes I would use Burton Plumbing again. I just moved, And James came to do the repairs at my second home, he always does beautiful work. Did a great job replumbing my whole entire house, They…
After an inspection, the cause of our leak was quickly located and corrected.
The service technician came out and we talked about a few items. And he was very knowledgeable and I appreciate that.
Jordan was professional, courteous, listened to what the problem was, got to work on it, fixed the pipe, and let us know that it may not be the final solution. He was nice, friendly, helpful, and a great representative of your company.
Very Professional great job they did very happy will let others know if they have plumbing problems thank you very much!?
A little expensive but work was done quickly. Technician was
I was fortunate enough to get same day service, during a slight emergency. The individual who came out, Justin, far exceeded expectations. He was polite, professional, etc. Needless to say, if I have any future plumbing problems, I will absolutely be calling Burton’s.
Jason was so friendly & professional. He put me at ease right away. He found the problem IMMEDIATELY for an 6 week long ongoing bad leak with a new faucet system INSTALLED IMPROPERLY BY ANOTHER COMPANY!!! I am so grateful & relieved!! 😅
We would like to express our deep gratitude for the most professional, courteous, and perfect experience through your technician, Jason. He is so knowledgeable, personable, careful, precise; all around fantastic employee. Thank you Burton, Jason, and the entire crew for keeping it real with us. We look forward to…
The plumber was on time, very personable and professional.
Professional, personable, and Jason explained the whole process. TRIPLE checked everything. Glad we called.
I have used this company twice now. I have had a very good experience both times. The employees are very polite, and finishe fixing everything in a timely manner. I definitely would recommend this company.
We had a leaking pipe Tyler fixed it in a few minutes
Jason called ahead, arrived on time. Knowledgeable about all questions and explained repair options. Very conscious about soiling..used booties and tarps for traffic areas. Finished quickly and did all water shutoffs, etc. Friendly. expert, and nice guy.
Burtons did an excellent job. I would recommend Burton’s to anyone that needs plumbing help. The people are really nice and will help you out whatever you need done. Thanks for all your help. I will have them back in the future.
We will be using them in future! Great job. The plumber they sent out was professional, friendly and there are no trash left after! The price was pretty good too.
They were quick and professional. Extremely nice and easy to talk to. Finished a good amount of work in 2 hours time and cleaned up well after themselves. Overall a great experience.
Installed our bathtub too.
Couldn’t be happier with the work Justin did. Complete professional. Showed up exactly when he said he would and stayed until he was positive it was fixed.
We had an emergency pipe burst, and Burton was able to come out and make repairs within a few hours of our call on a Sunday. The technician was very professional and explained everything he found and did, and advised us on how to better insulate a problem area that led to the frozen pipe. He worked quickly and the…
My experience with Burton's and technician Justin Z. was first rate! I had a leak on the cold water inlet on my hot water heater due to some corroded galvanized piping, and thought while I had the appointment I would have the garbage disposal I recently purchased installed as well since my current one had rusted out…
Was originally scheduled to have repair done Friday but they had an timecopen up on Wednesday and theybwere able to get me in sooner.. Explained everything he was doing and why. Always professional. Gave me estimate for additional service I need done and will have them do. Reliable and, I feel, trustworthy.
A+ service. Called when expected, arrived on time, pricing was up front and honest. Justin was the plumber who arrived that day - he was courteous, professional and handled multiple issues perfectly. He was open to questions and a few service changes throughout the day. Would absolutely call Burton Plumbing again!
First time using Burton’s plumbing and will now always use them for our plumbing needs.
I give Burton's Plumbing my highest recommendation. We were first introduced to this company when they came out to scope a service pipe to see if it was broken. While there, we asked for estimates on a number of projects: putting in a new kitchen faucet, hooking up a gas dryer, replacing piping in the bathroom…
Jason was very nice and professional! He informed me every step of the way! And my dog liked him! Thank you so much!
Working with Burton’s was a very easy process from making the appointment to getting the work completed. I work with Justin who was very professional and explained the work that he performed and even looked at an additional issue I was having. He was on time and performed an excellent job. Highly recommend Burton’s and Justin.
Jason Palmer was professional, cordial and thorough in identifying problems with sinks, outside outlets, and a toilet. He explained the problems in a way that I could understand. He corrected everything in a diligent manner, and pointed out why one faucet needed to be replaced.
Jesse was knowledgeable and professional! Called when he was 30 minutes out, wore shoe covers and a mask, delivered both good and bad news very very well. He was in an out in under two hours with no mess, even took his contractor bag full of trash with him. We are very pleased and will be return customers!
Burton's Plumbing is by far the number 1 plumber around. After going through another plumbing company to figure out the issue we were having, Burton's came in and knocked it out. Very professional, and prompt. James, Jesse, Jordan & Tony were amazing with this huge job and we couldn't have asked for better…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 212 | $39–$295 |
| Plumbing pipe repair | 180 | $248–$1.2k |
| Toilet repair | 156 | $166–$480 |
| Plumbing leak detection | 105 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Water heater installation | 94 | $1.2k–$2.4k |
| Plumbing leak repair | 86 | $216–$988 |
| Faucet installation | 86 | $340–$755 |