How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREBurton's Plumbing & Heating
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 2,212 Google reviews
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Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Burton's Plumbing & Heating for 8 kinds of job.
Burton's Plumbing & Heating for plumbing leak repair
Clear ✕All 88 Google reviews tagged “Plumbing leak repair” · showing 80
I call Burtons for all my plumbing repairs, never have I been disappointed, will continue to use. Justin just replaced garbage disposal, flushed hot water tank, repaired the leaky pipe and snaked the main drain. He did an awesome job and a pleasure to speak with. Great price and I will always be a Burtons customer.…
Timely, pleasant, knowledgeable, fair price. Answered all my questions
Jason performed a thorough leak investigation and identified two additional leaks in work previously performed by another individual who, eatly as it turned out, misrepresented himself to me as a plumber. Those leaks were repaired and the hole cut through the wall for access was neatly closed. Jason gave clear…
Justin was on time and diagnosed the problem quickly. He let us know what it would cost to fix the leaking shower head. The cartridge had to be replaced in the handle. Justin was friendly and professional. I wouldn’t hesitate to call Burton again.
This company backs up their work. There is no better plumber than Jason.
James was on time, and took care of our plumbing issue quickly. Professional and courteous
Jason did a great job for us. He replaced 3 valves for us in a timely manner and was extremely professional. I highly recommend Burtons and would use them again. Thanks again to Jason and the Burton team!
Burton's is our go to for our plumbing needs. Jordan Moore was our technician today. He was very polite and personable. He thoroughly examined the problem with the bathroom and kitchen sink and explained everything. We highly recommend Jordan and this company.
Thank you Jason for your promptness, suggestions and friendly professionalism. Today was worry free due to your experience, exceptional care and concern. Beautiful installation of a new laundry tub.
Jason was amazing! So knowledgeable and personable. He put my mind at ease by telling me that all of the things needing fixing could be fixed! Would highly recommend him and Burton’s ANY time!!
Jesse and Jasmine were polite, knowledgeable and professional. Job was handled promptly and results were very good.
Very friendly people who do excellent work. I highly recommend them.
After having other "plumbers" try to replace bathtub faucets and shower head, and REALLY messed it up we called Burton's Plumbing to come give us an estimate. Jason came out for the estimate, he was so friendly, professional and made sure we knew exactly what would be done and at what cost. Justin was the plumber…
Julian was amazing! Prompt arrival and was able to quickly help me locate my leak and assist in fixing the problem. He made sure it was repaired and that my sink was able to drain successfully without any issues. I really appreciate all the time he took to make me feel comfortable and assured that it was repaired.…
Great service. Very professional and competent.
Highly recommend Jason always does a great job no surprises
We have had Burton’s do work for us on a couple different occasions and it has always been an easy and professional experience. They have always been prompt, knowledgeable, and their work is top quality.
Justin was the best, very friendly and he explained everything in a manner I could understand. I would recommend your business to my friends and family.
Burton Plumbing & Heating technician Jason Palmer was marvelous. He was so kind about my tight access to my bathtub water controls. He took time to review photos my downstairs neighbor sent me of damage in her condo bathroom. Jason diagnosed the problem quickly and immediately ordered the parts. Unfortunately…
My bath faucet had a leak. Burton’s responded quickly and communicated with me clearly. Justin was my repair person and he was fantastic! Justin was friendly, courteous and professional. He was able to identify the problem and fix it. Justin went above and beyond my expectations! I highly recommend Burton’s for any of your plumbing needs.
Justin did a great job!
Had some pipes burst under my home, in the crawl space, on Friday. Did the best I could to replace / repair things all weekend, but kept finding more problems. Finally gave in and called the professionals. Burton's sent out Jordan. When he showed up, I explained the situation and apologized because I knew how…
Prompt, professional and knowledgeable of what had to be done. Always satisfied with his work.
Burton's always completes their plumbing jobs completely and the right way. No cutting corners like I have experienced with other plumbers. They are also very cost conscious for their customers.
Jason and Trevon were on time, they were very courteous, they kept me informed as to procedures and costs. The repairs were completed quickly and they were on their way.
Able to come out quickly, got the job done at a reasonable price!
He called to let me know when he was arriving and he let what was wrong with the job and quickly repaired it.
I can not express enough how GREAT this company is. They were able to help us with a plumbing problem that no one other company could help us with. Jesse and his team are WONDERFUL. I HIGHLY RECOMMEND.
Fast, professional and friendly
I have used Burtons for every plumbing job on my 80 year old house for the last several years. From a leaky shower faucet, to a new hot water tank, emergency dishwasher explosion, whole hose re-piped, and now just this week a basement drain back up. My main was clogged and they sent someone out quick to fix it. The…
Very professional. I have used Burton's Plumbing & Heating in the past for my plumbing needs. When I had an issue with my kitchen sink I didn't hesitate to call them out. They are always on time and professional. If there is any issue, all you have to do is call them again, and they will come out to see what the…
Great service and outstanding communication. My go to company
Very friendly and helpful. Only did what was needed. I appreciate them.
Quick response on n short term note
The service technician came out and we talked about a few items. And he was very knowledgeable and I appreciate that.
Jordan was professional, courteous, listened to what the problem was, got to work on it, fixed the pipe, and let us know that it may not be the final solution. He was nice, friendly, helpful, and a great representative of your company.
Explained the problem needing correction and the required materials for repair.
Very Professional great job they did very happy will let others know if they have plumbing problems thank you very much!?
Very fast and efficient. The price was much lower than I had anticipated! The technician Jason was super kind. Very, very happy with the service we received!
Tyler was respectful of my property and took the time to explain the process as he worked. I've used Burton's in the past and have always been pleased with the results and have never felt like I was being sold more than I needed. The reason I didn't give 5 stars is the cost. I don't expect plumbing repairs to be…
Justin was courteous and professional!
Good work and pleasant sevice. Took longer to get an appointment for service this time my, only issue
They came out on an emergency call for me to replace a sump pump and look at a failed back up system. The technician James was very professional and courteous. Their quick turnaround time and professionalism really helped de escalate a stressful situation for me.
We would like to express our deep gratitude for the most professional, courteous, and perfect experience through your technician, Jason. He is so knowledgeable, personable, careful, precise; all around fantastic employee. Thank you Burton, Jason, and the entire crew for keeping it real with us. We look forward to…
I was able to make an appointment for a drain repair for one of my off days, and Justin called asking to come by earlier than the window I was assigned. He did a beautiful, neat repair on my washtub drain. He even shored up my wobbley washtub. Thank you!! Edit 2023: Seems I can’t make more than one review, but it…
Installed new intake valves
Friendly customer service making the appointment. They answered quickly, made a same day appointment, called to advise when they were headed my way, sent an email with a picture introducing the repair person Justin. He arrived within the expected window. Justin was professional, did a very good job explaining the…
Excellent customer service. They will not try to scam you. Technician was extremely professional. Burton's will forever be my go to.
Wonderful company. I called and they came out the same day. Justin was super friendly and knowledgeable. Will be using them again for any further plumbing needs.
Used them for years. Pricey, but quality.
Plumber was very courteous and answered my questions willingly and thoroughly.
Jason Palmer came to my house this morning. It was probably one of the best experiences I have had with any professional. He was polite, used covers for his shoes and was very thorough. He even asked me about the issue, and even though he wasn’t able to replicate it at first, he was extremely patient and eventually…
Our technician, was on time, friendly and careful. He did a gteat job, was fast and efficient. Cleaned up well after himself. We had a new kitchen faucet installed as well as an outside spigot, that was leaking, replaced. We thought the price was reasonable. We would use them again. Job was done in October 2022.
You guys did a great job on my faucet and garbage disposal I just wanted to say that you I will recommend you to everyone and any other work I need done I will be calling you to do it thanks for doing a great job god bless
I have used this company several times in the past and have always been satisfied with their work, which means I will definitely be coming back to them for any plumbing repairs. Everyone from the people that cover the phones to the actual repairmen are a real treat to talk to and deal with. This is one first rate…
The plumber called beforehand to let me know when he’d arrive and was very prompt. He was friendly and explained everything, along with the cost of the work. He kept me informed of the progress. He fixed my leak, cleaned up and was done in a very reasonable amount of time. And it cost less than I was expecting so I…
Highly recommend! Jason and Tony were a great team they explained everything before the job was done. Very fair price. 👍
Jason and his associate were courteous and very professional in the repairing of my pipes and if they surroundings.
Very happy with my experience today. Plumber was very professional, on time and pleasant to work with. Won’t hesitate to call Burton Plumbing the next time we have any need for a plumber.
Jessie was very knowledgeable and professional. He was very patient with me and he answered all of my questions. I had a leaky faucet in my shower.
Very professional, they've always done a excellent job. Trust worthy and very professional.
Tyler was so professional, confident of his diagnosis of our problems, patient and educational and got the job done in a thorough and prompt and professional manner. I’m so happy the company responded to my problem right away. I have never used them before and have been looking for a long term plumbing company to…
These guys were AMAZING! Friendly, professional, on-time, hard workers, and cleaned up afterwards! James Cox is a genius at his craft and knows EVERYTHING!...he's like: "The Rainman of plumbing"! Top marks all-around to the team!!!
Burtons did an excellent job. I would recommend Burton’s to anyone that needs plumbing help. The people are really nice and will help you out whatever you need done. Thanks for all your help. I will have them back in the future.
We will be using them in future! Great job. The plumber they sent out was professional, friendly and there are no trash left after! The price was pretty good too.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 212 | $39–$295 |
| Plumbing pipe repair | 180 | $248–$1.2k |
| Toilet repair | 156 | $166–$480 |
| Plumbing leak detection | 105 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Water heater installation | 94 | $1.2k–$2.4k |
| Plumbing leak repair | 86 | $216–$988 |
| Faucet installation | 86 | $340–$755 |