How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREBurton's Plumbing & Heating
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 2,212 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Burton's Plumbing & Heating for 8 kinds of job.
Burton's Plumbing & Heating for plumbing pipe repair
Clear ✕All 182 Google reviews tagged “Plumbing pipe repair” · showing 60
Julien Completed a hot water tank flush. Excellent service.
Both people (Jason and Trey) were professional and friendly, great work and great service.
Great customer service! Work done in a timely manner. Great price. Would highly recommend!
Professional and expedient. Justin was very polite and efficient.
I had a house shut off valve start spewing water on a Monday afternoon and contacted Burton’s. It was fixed before noon the day after. Tina was awesome, Justin was awesome! Highly recommend!
Jason was fantastic. Great work and service
Justin did a great job. We needed a new main water shutoff valve for our condo and also a replacement shutoff valve on the hot water tank. He came out the same day we called for an estimate and came back the next day to deliver the service. Justin was informative, efficient, professional, and got the job done in short order. Good job!
We have used them more than once and they have done great work.
Justin was friendly and very informative! Unfortunately, it turned into more than drain cleaning.
Re-fitted some leaking gas joints, nice, honest guy, reasonable price, didn't try to up-sell.
Jason performed a thorough leak investigation and identified two additional leaks in work previously performed by another individual who, eatly as it turned out, misrepresented himself to me as a plumber. Those leaks were repaired and the hole cut through the wall for access was neatly closed. Jason gave clear…
I always call Burton’s when I have a plumbing issue. They’ve consistently been friendly, reasonably priced, and do a great job.
Their service was painless and easy. The service technician, Justin, that came out was respectful, friendly, and informative. He was professional and kept me informed every step of the way. I always felt in the loop and aware of what he was doing and why. I am appreciative of the work that was completed and will be…
Excellent. Very satisfied. Almost 2 weeks ago, I had a leak on a Sunday night with water dripping from the basement ceiling area. I shut off the water to the house and called Burtons on Monday morning. Jason was our plumber, and he was able to come on Monday and start searching for the leak. He was very…
The technician Jason Palmer has really been a blessing to our home, he did a excellent job, and when he finished, the service area was clean, we'll always request Jason for our plumbing need, thanks Burton plumbing and Heating.
Jason did a great job for us. He replaced 3 valves for us in a timely manner and was extremely professional. I highly recommend Burtons and would use them again. Thanks again to Jason and the Burton team!
Service was great! Very professional job with attention to detail. So pleased. Will use again
Best place in town.
Jason was awesome. He did my job and was personable and highly knowledgeable the entire time. Very professional. Recommend highly. Thanks again, Jason.
My experience with Burton plumbing was excellent. I have used this company before and have always been very satisfied. The technician Julian D. that took care of my issue was very friendly, courteous and professional. Thank you Julian. Thank you Burton plumbing for the great service.
Thank you Jason for your promptness, suggestions and friendly professionalism. Today was worry free due to your experience, exceptional care and concern. Beautiful installation of a new laundry tub.
jordan and jasmine frickin rule! i never leave reviews but i had such a good experience with burton that i wanted to let yall know. my cast iron stack had a huge crack down the length of it and they got it replaced within 2 hours of starting the job. jordan was super kind and was helpful every step of the way. i…
Jason was amazing! So knowledgeable and personable. He put my mind at ease by telling me that all of the things needing fixing could be fixed! Would highly recommend him and Burton’s ANY time!!
I very pleased with the work done. They replaced replaced a valve inside and both of our old leaky outside water spigots with new frost free ones!
Jason and Branden were on time, professional, and did great quality work. Thank you so much for your help!
Very professional,in and out before I knew it. Took care of everything with no problems. Recommend them to everyone
My repairman Julian was very nice polite and professional. He explained everything very well he was Awesome to do business with.
Jesse was great. Very professional. My sister had some work done by him and she recommended him to me. Glad she did.
I made an appointment for Burtons to come take a look at a leak I had in the kitchen and James and Brandon showed up ready to work. No making another appointment days down the road. They tackled a very tough job in a short amount of time. James was very knowledgeable and left the house in much better shape than he…
First rate service. They responded quickly and efficiently. Burton is the best!
Good work on time reasonably priced friendly tech will use again
We have had Burton's to our home several times (they replaced our water heater and installed a new wash tub). Most recently, they came to repair leaking plumbing under our kitchen sink. We were pleased from start to finish beginning with speaking with Tina in the office and the plumber, Julian, who not only fixed…
Jesse arrived right on time for an emergency repair of my plugged garbage disposal. He snaked the pipes and fixed the leak caused by a cracked seal. Thank you!
I was very very please with the service done by Burtons and they were very reasonable. Jesse and Trevon were prompt, courteous and knowledgeable technicians. Thank you so much! I can always depend on Burton's! Highly recommend them!
The first technician I had in December (Jesse) was very nice. Explained things well and helped me decide what to do. Unfortunately due to the nature of replacing pipes, the vibration caused plumbers putty that was hiding another issue (which was not their fault) to be exposed. I remember asking if I needed to be…
First time I used this company and will definitely use again! James was very knowledgeable and so helpful and friendly. He took the time to explain everything to me. Don’t hesitate to call them , extremely polite and professional. Thank you James !
Very knowledgeable. Excellent workmanship and friendly!!! Jesse was very very competent and capable in his work. Very nice to work with. Burton Plumbing never lets me down!!!
Friendly, competent, reasonable, thorough, they will be who I call first from now on!
Had some pipes burst under my home, in the crawl space, on Friday. Did the best I could to replace / repair things all weekend, but kept finding more problems. Finally gave in and called the professionals. Burton's sent out Jordan. When he showed up, I explained the situation and apologized because I knew how…
Jessie did a fantastic job. Highly recommended. Thank you.
The company did an amazing job called 1st thing in the morning and they were able to come out same day. Replace an old metal pipe and replaced it with a new pvc.
First time using this company. Forgot woman’s name who usually answers phone. She was the nicest most professional service rep I’ve talked to in a long time! Julian D was our technician. Very Friendly and competent! Highly recommend this company. Remember to request Julian!!
Everyone on their team was professional, understanding, and easy to work with. It’s why we always call them.
Great job
I called Burton’s plumbing when they first opened on a Monday morning and they were able to make it out that day to fix a leaky tub great service and timely, which helped me out a great deal. Appreciate the great work will be using them again.
Burton's has always been prompt professional; and courteous.
He called to let me know when he was arriving and he let what was wrong with the job and quickly repaired it.
Burtons Plumbing Jesse & Jasmine came out to put a riser pipe and run camera through drains. They were so professional, knowledgeable in their craft and transparent about everything. I recommend them. Thank you from the office staff Tina, bobby, and techs jesse & jasmine.
Third time I have used Burton’s Plumbing. They do a nice job at a fair price. I would recommend them highly.
I have used Burtons for every plumbing job on my 80 year old house for the last several years. From a leaky shower faucet, to a new hot water tank, emergency dishwasher explosion, whole hose re-piped, and now just this week a basement drain back up. My main was clogged and they sent someone out quick to fix it. The…
Curt and Tom are both great to work with! I only use Burtons now for all of my plumbing work. Time installed an in-line water heater with recirculating water. It was a great set up and we always have warm water upstairs now we never run out of hot water now. I also recently had them put in a Tushy Oasis bidet…
I have used Burton’s many times for various jobs & highly recommend them as I have to many family members as well. The technicians are always professional, knowledgeable & courteous. Last job by Jordan was done perfectly as usual. Whether it’s a minor replace or major installation, I would always use Burton’s.
Great service and outstanding communication. My go to company
Highly recommend!!
Good work
James was very friendly very professional and did a great job at putting in an access panel and repairing my bathroom sink, yes I would use Burton Plumbing again. I just moved, And James came to do the repairs at my second home, he always does beautiful work. Did a great job replumbing my whole entire house, They…
The service technician came out and we talked about a few items. And he was very knowledgeable and I appreciate that.
Excellent service, arrived promptly and were very friendly. Knowledgeable and quick. Problem solved at a reasonable price. 5 Stars
Very Professional great job they did very happy will let others know if they have plumbing problems thank you very much!?
WHY? Why do I repeatedly call Burton Plumbing? Drain problem - I called BP - Needed two new toilets- I called BP - Needed new piping - I called BP! WHY? They have proven themselves to be; honest, professional and dependable! These guys are simply the BEST in the business. I know I can count on Burton’s…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 212 | $39–$295 |
| Plumbing pipe repair | 180 | $248–$1.2k |
| Toilet repair | 156 | $166–$480 |
| Plumbing leak detection | 105 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Water heater installation | 94 | $1.2k–$2.4k |
| Plumbing leak repair | 86 | $216–$988 |
| Faucet installation | 86 | $340–$755 |
