How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREBurton's Plumbing & Heating
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 2,212 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Burton's Plumbing & Heating for 8 kinds of job.
Burton's Plumbing & Heating for plumbing pipe repair
Clear ✕All 182 Google reviews tagged “Plumbing pipe repair” · showing 180
Julien Completed a hot water tank flush. Excellent service.
Both people (Jason and Trey) were professional and friendly, great work and great service.
Great customer service! Work done in a timely manner. Great price. Would highly recommend!
Professional and expedient. Justin was very polite and efficient.
I had a house shut off valve start spewing water on a Monday afternoon and contacted Burton’s. It was fixed before noon the day after. Tina was awesome, Justin was awesome! Highly recommend!
Jason was fantastic. Great work and service
Justin did a great job. We needed a new main water shutoff valve for our condo and also a replacement shutoff valve on the hot water tank. He came out the same day we called for an estimate and came back the next day to deliver the service. Justin was informative, efficient, professional, and got the job done in short order. Good job!
We have used them more than once and they have done great work.
Justin was friendly and very informative! Unfortunately, it turned into more than drain cleaning.
Re-fitted some leaking gas joints, nice, honest guy, reasonable price, didn't try to up-sell.
Jason performed a thorough leak investigation and identified two additional leaks in work previously performed by another individual who, eatly as it turned out, misrepresented himself to me as a plumber. Those leaks were repaired and the hole cut through the wall for access was neatly closed. Jason gave clear…
I always call Burton’s when I have a plumbing issue. They’ve consistently been friendly, reasonably priced, and do a great job.
Their service was painless and easy. The service technician, Justin, that came out was respectful, friendly, and informative. He was professional and kept me informed every step of the way. I always felt in the loop and aware of what he was doing and why. I am appreciative of the work that was completed and will be…
Excellent. Very satisfied. Almost 2 weeks ago, I had a leak on a Sunday night with water dripping from the basement ceiling area. I shut off the water to the house and called Burtons on Monday morning. Jason was our plumber, and he was able to come on Monday and start searching for the leak. He was very…
The technician Jason Palmer has really been a blessing to our home, he did a excellent job, and when he finished, the service area was clean, we'll always request Jason for our plumbing need, thanks Burton plumbing and Heating.
Jason did a great job for us. He replaced 3 valves for us in a timely manner and was extremely professional. I highly recommend Burtons and would use them again. Thanks again to Jason and the Burton team!
Service was great! Very professional job with attention to detail. So pleased. Will use again
Best place in town.
Jason was awesome. He did my job and was personable and highly knowledgeable the entire time. Very professional. Recommend highly. Thanks again, Jason.
My experience with Burton plumbing was excellent. I have used this company before and have always been very satisfied. The technician Julian D. that took care of my issue was very friendly, courteous and professional. Thank you Julian. Thank you Burton plumbing for the great service.
Thank you Jason for your promptness, suggestions and friendly professionalism. Today was worry free due to your experience, exceptional care and concern. Beautiful installation of a new laundry tub.
jordan and jasmine frickin rule! i never leave reviews but i had such a good experience with burton that i wanted to let yall know. my cast iron stack had a huge crack down the length of it and they got it replaced within 2 hours of starting the job. jordan was super kind and was helpful every step of the way. i…
Jason was amazing! So knowledgeable and personable. He put my mind at ease by telling me that all of the things needing fixing could be fixed! Would highly recommend him and Burton’s ANY time!!
I very pleased with the work done. They replaced replaced a valve inside and both of our old leaky outside water spigots with new frost free ones!
Jason and Branden were on time, professional, and did great quality work. Thank you so much for your help!
Very professional,in and out before I knew it. Took care of everything with no problems. Recommend them to everyone
My repairman Julian was very nice polite and professional. He explained everything very well he was Awesome to do business with.
Jesse was great. Very professional. My sister had some work done by him and she recommended him to me. Glad she did.
I made an appointment for Burtons to come take a look at a leak I had in the kitchen and James and Brandon showed up ready to work. No making another appointment days down the road. They tackled a very tough job in a short amount of time. James was very knowledgeable and left the house in much better shape than he…
First rate service. They responded quickly and efficiently. Burton is the best!
Good work on time reasonably priced friendly tech will use again
We have had Burton's to our home several times (they replaced our water heater and installed a new wash tub). Most recently, they came to repair leaking plumbing under our kitchen sink. We were pleased from start to finish beginning with speaking with Tina in the office and the plumber, Julian, who not only fixed…
Jesse arrived right on time for an emergency repair of my plugged garbage disposal. He snaked the pipes and fixed the leak caused by a cracked seal. Thank you!
I was very very please with the service done by Burtons and they were very reasonable. Jesse and Trevon were prompt, courteous and knowledgeable technicians. Thank you so much! I can always depend on Burton's! Highly recommend them!
The first technician I had in December (Jesse) was very nice. Explained things well and helped me decide what to do. Unfortunately due to the nature of replacing pipes, the vibration caused plumbers putty that was hiding another issue (which was not their fault) to be exposed. I remember asking if I needed to be…
First time I used this company and will definitely use again! James was very knowledgeable and so helpful and friendly. He took the time to explain everything to me. Don’t hesitate to call them , extremely polite and professional. Thank you James !
Very knowledgeable. Excellent workmanship and friendly!!! Jesse was very very competent and capable in his work. Very nice to work with. Burton Plumbing never lets me down!!!
Friendly, competent, reasonable, thorough, they will be who I call first from now on!
Had some pipes burst under my home, in the crawl space, on Friday. Did the best I could to replace / repair things all weekend, but kept finding more problems. Finally gave in and called the professionals. Burton's sent out Jordan. When he showed up, I explained the situation and apologized because I knew how…
Jessie did a fantastic job. Highly recommended. Thank you.
The company did an amazing job called 1st thing in the morning and they were able to come out same day. Replace an old metal pipe and replaced it with a new pvc.
First time using this company. Forgot woman’s name who usually answers phone. She was the nicest most professional service rep I’ve talked to in a long time! Julian D was our technician. Very Friendly and competent! Highly recommend this company. Remember to request Julian!!
Everyone on their team was professional, understanding, and easy to work with. It’s why we always call them.
Great job
I called Burton’s plumbing when they first opened on a Monday morning and they were able to make it out that day to fix a leaky tub great service and timely, which helped me out a great deal. Appreciate the great work will be using them again.
Burton's has always been prompt professional; and courteous.
He called to let me know when he was arriving and he let what was wrong with the job and quickly repaired it.
Burtons Plumbing Jesse & Jasmine came out to put a riser pipe and run camera through drains. They were so professional, knowledgeable in their craft and transparent about everything. I recommend them. Thank you from the office staff Tina, bobby, and techs jesse & jasmine.
Third time I have used Burton’s Plumbing. They do a nice job at a fair price. I would recommend them highly.
I have used Burtons for every plumbing job on my 80 year old house for the last several years. From a leaky shower faucet, to a new hot water tank, emergency dishwasher explosion, whole hose re-piped, and now just this week a basement drain back up. My main was clogged and they sent someone out quick to fix it. The…
Curt and Tom are both great to work with! I only use Burtons now for all of my plumbing work. Time installed an in-line water heater with recirculating water. It was a great set up and we always have warm water upstairs now we never run out of hot water now. I also recently had them put in a Tushy Oasis bidet…
I have used Burton’s many times for various jobs & highly recommend them as I have to many family members as well. The technicians are always professional, knowledgeable & courteous. Last job by Jordan was done perfectly as usual. Whether it’s a minor replace or major installation, I would always use Burton’s.
Great service and outstanding communication. My go to company
Highly recommend!!
Good work
James was very friendly very professional and did a great job at putting in an access panel and repairing my bathroom sink, yes I would use Burton Plumbing again. I just moved, And James came to do the repairs at my second home, he always does beautiful work. Did a great job replumbing my whole entire house, They…
The service technician came out and we talked about a few items. And he was very knowledgeable and I appreciate that.
Excellent service, arrived promptly and were very friendly. Knowledgeable and quick. Problem solved at a reasonable price. 5 Stars
Very Professional great job they did very happy will let others know if they have plumbing problems thank you very much!?
WHY? Why do I repeatedly call Burton Plumbing? Drain problem - I called BP - Needed two new toilets- I called BP - Needed new piping - I called BP! WHY? They have proven themselves to be; honest, professional and dependable! These guys are simply the BEST in the business. I know I can count on Burton’s…
Very fast and efficient. The price was much lower than I had anticipated! The technician Jason was super kind. Very, very happy with the service we received!
Great job done! Fixed the issue and didn’t attempt to upsell!
Very friendly, very good work, and done quickly.
They did an awesome job! They got the repair done quickly and made it easier on me with dealing with the city.
Justin was very professional and informative.
Very nice and professional man came and had the job finished in no time
Justin was efficient, quick and very professional. Would use Burton Plumbing again, no question.
We’ve been using Burton for several years. We’re always happy with the work and price, and the people are always pleasant and courteous.
I had them come to replace an old leaking trap and install a water line to a new refrigerator. That work was done quickly and well. Had to bring a couple small items up to code which I as no issue with. He quoted a couple other things which I probably let them do.
I needed some old pipes replaced and called this company after liking the online reviews I had read. They are very professional and did an excellent job. James did the work, he was just perfect. No issues at all and I would definitely use them again and highly recommend them. Thank you !
I have used Burton's for a number of years and have NEVER been disappointed. I have called them for small jobs to large they are on time, courteous, friendly, honest and knowledgeable. I have complete trust in their quality and follow-up and they have never disappointed. They will continue as my "go to" for all…
Excellent friendly service, at a good price.
Quick service, very professional, and reasonable price. Would use again if needed.
Great service, Justin was great to work with.
Fast Affordable professional services.
Justin Was great, he’s been here before , Very professional, and answered all my questions Works hard, gets the job done He even taught this old dog new stuff I worked in the field for a little while with my cuisine. All I can say if I have any more problems Please send Justin Thank you Justin
Jordan arrived on time. Very professional and a great job! Highly recommend.
I’ve used Burton multiple times recently and each time has been a good experience. The plumbers are professionally, polite, and knowledgeable.
Very knowledgeable employees. Professional. Willing to listen and answer all my questions. Today I had a hot water tank replaced. Called at 8 am, new tank was in by 10:30. Very happy with the company and their employees. I would highly recommend them.
Burton’s Plumbing staff was very professional. The staff explain every detail that needed to be done from beginning to end. Went beyond to take pictures of the entire project. The price stayed with my budget. I was always inform on the time they was coming out and was even sent a picture of who will be performing…
Tyler was an excellent repairman, he fixed my toilet in about 10 minutes. The price was great and I very happy with the service.
Jesse was very friendly did a great job
Excellent service. They are number one on my list for water heater installation and service.
Very professional and did a great Job!
Jason & Tony were very knowledgeable, polite, did the job in a concise manor, and did excellent work. They cleaned up the work site and am very happy with the work. We have used Burton Plumbing and I would recommend to anyone. Bill Hoffman
Always efficient and timely, I don’t call anyone else.
Tyler is actually the best, really hope I remember his name because dude deserves a raise, I had 3 other plumbers come and estimate damages on my house and two of them shrugged their shoulders saying they didn’t know what to do, and the third had said we needed to tear up our floor in the kitchen which is a major…
Very courteous and performed the job quickly. Gave good insight and advice. Excellent service.
Jessie was very knowledgeable and professional. He was very patient with me and he answered all of my questions. I had a leaky faucet in my shower.
In just a few months apart, this is the second time that we used Burton's Plumbing and Heating. Both times we had Justin who came to the daughter's home that she recently purchased. Justin was honest, polite, considerate courteous, and sincere. I would also say, highly professional as well. The first time was due…
Tyler was so professional, confident of his diagnosis of our problems, patient and educational and got the job done in a thorough and prompt and professional manner. I’m so happy the company responded to my problem right away. I have never used them before and have been looking for a long term plumbing company to…
Jason did an excellent job. I would highly him to everyone for any repair. I will use him for all my future jobs. Thank you Jason. You ROCK🤗
Used Burton’s for 3 different jobs in my home and they were great! Will use them again.
Great work! Professional explained all the details of the work to be completed. Price was reasonable.
These guys were AMAZING! Friendly, professional, on-time, hard workers, and cleaned up afterwards! James Cox is a genius at his craft and knows EVERYTHING!...he's like: "The Rainman of plumbing"! Top marks all-around to the team!!!
Burtons did an excellent job. I would recommend Burton’s to anyone that needs plumbing help. The people are really nice and will help you out whatever you need done. Thanks for all your help. I will have them back in the future.
We will be using them in future! Great job. The plumber they sent out was professional, friendly and there are no trash left after! The price was pretty good too.
May 7, 2022 Jason and Tony came out promptly. I was having two new shut off valves replaced at the water meter along with new valves under bath sink. Both gentlemen were polite and courteous - always professional. They worked as a team and got the work done very efficiently. Burton’s plumbing charged what I thought…
Was away for the week and daughter stopped by on Thursday to take the mail in the house. She opened the house door and heard water running. This was at 10 pm. I instructed her to shut the main water line off. The basement floor was soaked in water. I called Burton’s and they called me by 8am. The were booked till…
We have used this company several times in the 30+ years we have owned our home. We have always received prompt and courteous repair service with fair pricing! They are an excellent company and Jordan and Jason are the best team you could ask for! Thanks!
Excellent service and courteous repairman
Installed our bathtub too.
We had an emergency pipe burst, and Burton was able to come out and make repairs within a few hours of our call on a Sunday. The technician was very professional and explained everything he found and did, and advised us on how to better insulate a problem area that led to the frozen pipe. He worked quickly and the…
They are knowledge and professional! Very patient in allowing the customer to ask questions.
My experience with Burton's and technician Justin Z. was first rate! I had a leak on the cold water inlet on my hot water heater due to some corroded galvanized piping, and thought while I had the appointment I would have the garbage disposal I recently purchased installed as well since my current one had rusted out…
Called them, they showed up within the hour. Came in very quickly, knew exactly what was wrong. Told me what needed to be done and priced me right off the top. No surprise extras fees. Love this company. Will use them again.
Was originally scheduled to have repair done Friday but they had an timecopen up on Wednesday and theybwere able to get me in sooner.. Explained everything he was doing and why. Always professional. Gave me estimate for additional service I need done and will have them do. Reliable and, I feel, trustworthy.
Justin was great. He explained the work and the pricing really well and gave us different options. Didn’t pressure us to buy the most expensive items/options. Work was done in a timely and clean manner. Great work and I would hire them again.
Couldn’t have been more satisfied with the price and labor of this company. The service technician they sent to do the job was knowledgeable, respectful , clean and was in and out of the house within a couple of hours with pipes cleaned and repaired. I would refer this Company to friends and family Timothy Bozarth
First time customer & will be for life. My appointment was Monday but received a call to see if they could come out earlier. Loved this as I have been without my kitchen sink for days. Tyler explained how he was going to fix the issue & gave recommendations for future updates. Tyler even took the time to give me an…
Jason was very nice and professional! He informed me every step of the way! And my dog liked him! Thank you so much!
Simply the best. Very professional and informative. Great group of workers. I would highly recommend for any new and old plumbing needs.
I was referred to Burton's by my co-worker. The young man Justin called me shortly before 9am and said he would be here in 15 minutes. He arrived on time, was very polite, and listened to all my concerns. He didn't and sell me anything I didn't need. Originally he was there to replace the hot water heater and…
Tyler did a great job. Quick, efficient and on time. He had to complete what another local Plymouth plumbing company could not do because their technician got flustered. It took Tyler in total about an hour and a half to figure out a plumbing solution, and complete the install. Will definitely use again.
having an issue with a basement toilet flushing. called Burton to snake the drain. after telling the gentleman about the issue, we discussed what could be causing the issue. he tried to put his snake through but was hitting something hard. issue was at the beginning of the line. took his camera and discovered…
The problem was fixed to my satisfaction. I did not have a appointment, and Burton’s was here in 20 minutes, after hours. The plumber was good and very friendly. If ever needed again, I would call Burton’s. Thank you.
Jesse was knowledgeable and professional! Called when he was 30 minutes out, wore shoe covers and a mask, delivered both good and bad news very very well. He was in an out in under two hours with no mess, even took his contractor bag full of trash with him. We are very pleased and will be return customers!
I would highly recommend Burton's plumbing and heating. They came out right away to fix my leafy hot water heater. They are very professional and also reasonably priced.
Burton's Plumbing is by far the number 1 plumber around. After going through another plumbing company to figure out the issue we were having, Burton's came in and knocked it out. Very professional, and prompt. James, Jesse, Jordan & Tony were amazing with this huge job and we couldn't have asked for better…
The gentleman was very professional and personable. He went above and beyond and fixed everything beautifully. Thank you for your service!!
They were out promptly and were able to run new pipes in my basement to replace my galvanized piping for my laundry sink. they also repaired my upstairs toilet where it wasn't seated properly. there are very friendly and kept me informed on the whole process. I will definitely be using them again soon. Thanks again! James
James was kind, professional, knowledgeable, not overbearing. Very thorough when laying out the choices and reasons for the choices.
Great experience with this business. I called at 8am about a busted water heater that caused a big puddle in my basement (causing my furnace to stop working on a 10F snowy day!) Justin was at our door by 11am and all done in 30min flat!!! Very courteous and professional service, couldn’t be happier. Highly recommended.
I took a chance and called Burtons yesterday because I Was in need of a plumber to unclog my sink. I found them on the magnet provided on the front of the yellow pages booklet. I had tried everything to fix it, but it still went down extremely slow. Justin was dispatched to my home the next day. He was very…
I can't say enough about my recent experience with Burton's Plumbing located in Wayne, MI. Living in a home with a slab foundation the worst statement you can hear is "you have a leak under the slab." I contacted Burton's, and the owner Curtis took control from there. The crew he sent worked for 3 days, breaking…
He was straight to the point and told us exactly what we needed to get done
Justin came out to provide a quote for some custom work - professional, on time, knowledgeable. Conversation led to some excellent ideas for future work at a very affordable price, which I fully plan to follow-up on in the next month or three. Keep up the great work. Edit: Justin and a helper came out to perform…
Service provider Justin was polite, knowledgeable and worked quickly to get my drainage system working again. I would not hesitate to call Burton's plumbing again if the need arises.
Burtons Plumbing & Heating was great from start to finish. I am beyond satisfied with everyone including Tina the receptionist, Justin who gave the quote , and Jason Palmer who completed the repair. Of course the repair was my greatest concern and with that I can't praise Jason's work enough. He did an excellent…
The bathtub faucets were falling apart. They did a wonderful job repacing fixtures and also replaced the kitchen faucet. They are efficient and professional. A great company!
James did a great job -- replaced all the galvanized pipes , put in a new water heater and made all the plumbing in the house work perfectly. I absolutely loved working with them -- so professional and on top of everything. If you're looking for a company that takes pride in their work, follows through and does quality work, Burton's Plumbing is the one!
Tyler came out and Provided excellent serve via investigative and diagnostic intervention of a leaky pipe causing a water bubble. Price was incredible and he answered other questions I had about home ownership and mitigating future water problems. EXTREMELY satisfied
I had a great experience from start to finish. Justin knew his stuff and did a great job!
Very nice answered all my questions. Jesse and his crew were very nice and did a fantastic job. Highly recommend Burton's Plumbing &Heating
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 212 | $39–$295 |
| Plumbing pipe repair | 180 | $248–$1.2k |
| Toilet repair | 156 | $166–$480 |
| Plumbing leak detection | 105 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Water heater installation | 94 | $1.2k–$2.4k |
| Plumbing leak repair | 86 | $216–$988 |
| Faucet installation | 86 | $340–$755 |







