How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREBurton's Plumbing & Heating
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 2,212 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Burton's Plumbing & Heating for 8 kinds of job.
Burton's Plumbing & Heating for toilet repair
Clear ✕All 156 Google reviews tagged “Toilet repair” · showing 80
Great service
I have nothing but raves for Burtons Plumbing and Heating. They were on time, the tech was so pleasant and described what I needed in lay terms. Their services fees are more than reasonable. Give them a call, you can't go wrong.
Julian was quick and polite. As a woman I felt safe with him in my home.
So when you wake up to a backed up drain and poop, Burtons make your day better. Snaked main drain and reinstalled a leaking toilet in a hour. Professional and kind. I had feces behind the water heater that I couldn't get too, unless the water heater was removed. Burtons had a home made special power washer tool…
Julian done a great job as usual. Very professional
On time and professional
This is my first choice when I need help. Tina got me an appointment right away to get my toilet running again and Justin was on time, answered all our questions and quickly got the job done at a most reasonable price. I am always satisfied calling Burton’s.
Julian was extremely prompt and very professional in every way throughout our new toilet installation. He showed us the extra attention to our installation that we have come to expect over the pyears having had Burton’s install water heaters, faucets, and water valve shutoffs. Julian showed us how Burton’s uses…
Had Burtons out on a Friday evening for a bathroom leak the technician was Jessie I couldn’t have asked for a better technician to come and complete job he was professional and polite I highly recommend them for plumbing issues
Problem solved with quality workmanship! Great Toilet tank rebuild by Julian.
I had shut-offs removed and replaced for Laundry room and under sinks in 2 bathrooms. Jason was professional... efficient...and friendly. I would definitely call Burton back for other plumbing needs.
Both Jason and Jasmine were very professional. The quality of work was top notch. I'm very pleased and would not hesitate to contact Burtons in the future.
Very accomodating, great explanations and clean work. This company is very trustworthy and exceeds my expectations continuously
The experience was a really great experience, Jesse n Brandon were very professional n the work they did also Great Job 👍
We had 2 services performed in one week and both were of an emergent situation. In both cases we were able to have a technician come out in a matter of 1 hour from the time of the call to them. Highly satisfied with both Justin and Jesse. Would definitely recommend to everyone.
We recently had plumbing service done by Burton's plumbing , Jason is a very nice& polite gentleman, he arrived on time and explained everything done the very neatly .
Jordan installed a toilet for me today. He was great! He was professional, courteous, and knowledgeable. I will definitely refer him to anyone w plumbing issues. I will also request him for my future needs. Your company should be grateful to have such an excellent plumber!
Excellent work. Done quickly. I will definitely use Burton’s again.
Jason was excellant knowledge base was great personable also very patient explaining things.
Julian was so great! He knew what he was talking about and did a fantastic job. He is great!
Jason came by and addressed my toilet leaking issue. He was knowledgeable, professional and kept it honest and straight with me about what was wrong and pricing and I appreciate service like that. If I ever have a future plumbing need I'm calling Burton's!
I was very pleased with the service that I received from Burton's plumbing and heating. I called them to repair a shut off valve to my toilet. Even though the valve was in the shut-off position, water continued to slowly come into the tank and water also started dripping from the valve. First of all, I called…
Curtis was very friendly and knowledgeable..
Jordan was a very nice young man explained everything and was very pleasant made his equipment work even though he had to come back with a smallest machine the following been using Burton for many years thanks so much
Awsome, polite and explained the entire process
I just want to say Burton's Plumbing & Heating is top notch in the plumbing and heating industry. The people in the office who I talked to to make my appointment went to great lengths to schedule my appointment quickly and timely. Now on to Julian Dreisbach who is one of the most knowledgeable and polite young men I…
Great service. Very professional and competent.
Knowledgeable technicians, prompt and courteous. Repair was diagnosed and corrected quickly. Thanks so much!
Highly recommend Jason always does a great job no surprises
Knowledge of his job!
. We have used Burton Plumbing 3 times and they give quick and efficient service. Technician was very nice also.
Julien was phenomenal ! Young, but he knew what he was doing !!! I would recommend Burton's Plumbing &Heating for anyone. Half an hour to unplug. !!
The service was absolutely wonderful. JUSTIN explained everything , was kind and absolutely excellsnt. Burtons plumbing and heating is THE place to go for anything involving help with anything connected with plumbing and heating needs! It's not just the BEST place... it's the ONLY place tp go for any kind of…
Great experience! Pretty simple in and out job. Toilet just needed a quick augering and was back to working.
The call was handled so professionally. I got an appointment faster than expected. Julian was so knowledgeable and has a wonderful disposition. So easy to talk with him and help me understand what he could do to solve my issue. 5 stars to Julian.
Justin did an excellent job for me. The shut off valve on my bathroom toilet was leaking. He gave me a fair and reasonable quote, was respectful and professional and checked some other pipes free of charge and advised me. Immediately covered his shoes before entering and was just the kindest person. Also, every…
They did a great job. We will always use Burton's Plumbing & Heating.
Excellent knowledge and customer service.
Timely response with excellent customer service. Great repair. Not cheap, but worth the price. I will use them again.
Jordan and Brandon were so friendly and professional in fixing my leaking toilet. They explained my options and even gave me a discount after quoting me one price. I REALLY appreciate all the communication from Burton's Plumbing before and after my service. I would highly recommend them.
I understood the service call for $79, but they didn’t tell me there was a minimum parts and labor charge of $89!! Keep in mind the young man they sent was great but it took about 10 minutes. They didn’t tell reduce it by $25
Julian was very thorough and explained the entire process and the steps he was taking to solve our plumbing issue. This is the second time I have used Burton and I will use them again.
Thanks Jason for the outstanding job. Came out very quickly.
Well, my middle name is Aaliyah. Let's get that straight. Jeanette is my first name and I had some stuff done in Lincoln parkI had a toilet done. My toilet was running a lot, and the tech that came out was very nice. He was very pleasant. A lot of information his name was James Cox. He was very pleasant to me and he…
Great experience pleasant worker clean up did a fantastic job
The crew was awesome! They spent a lot of time fixing it and did a great job! This is our second time using them within a year. The first time was for our garbage disposal which they took care of and no problems since!
Called and set up an appointment for Tuesday and they called me back said that they could do the job today because a tech got done early. The tech was knowledgeable, friendly and did a great job. This is a great company for plumbing and heating repairs/service.
He called to let me know when he was arriving and he let what was wrong with the job and quickly repaired it.
Fast, professional and friendly
Third time I have used Burton’s Plumbing. They do a nice job at a fair price. I would recommend them highly.
The repairman was very knowledgeable and explained what needed to be done. Repair was done in a timely matter.
Burton's has always provided great, friendly and professional service. We use them for our business office. They've replace toilets, faucets and perform our annual back flow test. Would recommend them highly.
Outstanding work. Justin was very friendly and through.
Justin the technician was polite and professional. Service was done expertly and cleaned up after completed.
Curt and Tom are both great to work with! I only use Burtons now for all of my plumbing work. Time installed an in-line water heater with recirculating water. It was a great set up and we always have warm water upstairs now we never run out of hot water now. I also recently had them put in a Tushy Oasis bidet…
Justin was very friendly and professional, he gave us the best advice for our plumbing needs before we made any decision to choose to go forward with the repairs. I would recommend Burtons Plumbing!
I have used Burton’s many times for various jobs & highly recommend them as I have to many family members as well. The technicians are always professional, knowledgeable & courteous. Last job by Jordan was done perfectly as usual. Whether it’s a minor replace or major installation, I would always use Burton’s.
Very professional. I have used Burton's Plumbing & Heating in the past for my plumbing needs. When I had an issue with my kitchen sink I didn't hesitate to call them out. They are always on time and professional. If there is any issue, all you have to do is call them again, and they will come out to see what the…
Burton's is always Great, always throughly checked out and given options, straight forward and honest. Thank You. Jack.
Burtons Plumbing and Heating/Cooling has been fantastic at repairing issues in my home. Very fair and knowledgeable answered all my questions nice work!
Tyler was very kind, very professional and took care of the issue quickly and was very patient.
Great company. Have used them multiple times. They always come out the same day and fix the problem. Would highly revommend.
Burton Plumbing was an excellent company in repairing our urinal in our church. They came within the time slot allotted, did a professional job and did the work expeditiously. Would recommend their work to anyone. Also I used this company for the second time because our water pipe burst in the furnace room. Once…
excellent service!
James was very friendly very professional and did a great job at putting in an access panel and repairing my bathroom sink, yes I would use Burton Plumbing again. I just moved, And James came to do the repairs at my second home, he always does beautiful work. Did a great job replumbing my whole entire house, They…
Staff was very pleasant answering my questions and making an appointment for plumbing repairs. Jordan came to our home. He was very professional and repaired our toilet in a timely manner.
Jason did a great job on my Toilets. Explained everything and was professional.
Gas leak from a pipe attached to the Water Heater. After smelling gas and contacting Consumer’s Energy. They recommended that I call a Plumber to replace a part of pipe connected to Water Heater. Finally selected a Plumbing & Heating Company. Serviceman, Justin Schoel, arrived within two hours. The repair was…
Every thing was great
Jordan was very nice and did a great job replacing our toilet.
The phone receptionist was super friendly and set up an appointment right away. The service man named Jordan was friendly, professional and on time. He quickly diagnosed the problem, informed me of the procedure, showed new parts he installed, as well as showing the old parts removed. He also wrote an estimate for…
Explained the problem needing correction and the required materials for repair.
Jordan was very professional, nice and got the work done quickly. Will definitely use this company again if need be
Jordan and James were wonderful … they were always professional and courteous and explained everything thoroughly …. I appreciate the time they both took to make sure their job was done correctly and thoroughly.
The Technician was on time found the problem fast cleared the drain and was done with no mess.
Very professional, knowledgeable, friendly. I have used this company many times and always will.
Burtons has always been a blessing for a lot of years especially for the family business along with the family residence.Justin doesn’t disappoint.
Justin came out and fixed our problem with the utmost professionalism. Burtons are our go to plumbers. They do the job right.
Excellent service. Plumber was very knowledgeable and explained all the problems and had several solutions!
Very happy with the service and communication.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 212 | $39–$295 |
| Plumbing pipe repair | 180 | $248–$1.2k |
| Toilet repair | 156 | $166–$480 |
| Plumbing leak detection | 105 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Water heater installation | 94 | $1.2k–$2.4k |
| Plumbing leak repair | 86 | $216–$988 |
| Faucet installation | 86 | $340–$755 |



