Burton's Plumbing & Heating

Great service

I have nothing but raves for Burtons Plumbing and Heating. They were on time, the tech was so pleasant and described what I needed in lay terms. Their services fees are more than reasonable. Give them a call, you can't go wrong.

Julian was quick and polite. As a woman I felt safe with him in my home.

So when you wake up to a backed up drain and poop, Burtons make your day better. Snaked main drain and reinstalled a leaking toilet in a hour. Professional and kind. I had feces behind the water heater that I couldn't get too, unless the water heater was removed. Burtons had a home made special power washer tool… Read full review

Julian done a great job as usual. Very professional

On time and professional

This is my first choice when I need help. Tina got me an appointment right away to get my toilet running again and Justin was on time, answered all our questions and quickly got the job done at a most reasonable price. I am always satisfied calling Burton’s.

Julian was extremely prompt and very professional in every way throughout our new toilet installation. He showed us the extra attention to our installation that we have come to expect over the pyears having had Burton’s install water heaters, faucets, and water valve shutoffs. Julian showed us how Burton’s uses… Read full review

Had Burtons out on a Friday evening for a bathroom leak the technician was Jessie I couldn’t have asked for a better technician to come and complete job he was professional and polite I highly recommend them for plumbing issues

Problem solved with quality workmanship! Great Toilet tank rebuild by Julian.

I had shut-offs removed and replaced for Laundry room and under sinks in 2 bathrooms. Jason was professional... efficient...and friendly. I would definitely call Burton back for other plumbing needs.

Both Jason and Jasmine were very professional. The quality of work was top notch. I'm very pleased and would not hesitate to contact Burtons in the future.

Very accomodating, great explanations and clean work. This company is very trustworthy and exceeds my expectations continuously

The experience was a really great experience, Jesse n Brandon were very professional n the work they did also Great Job 👍

We had 2 services performed in one week and both were of an emergent situation. In both cases we were able to have a technician come out in a matter of 1 hour from the time of the call to them. Highly satisfied with both Justin and Jesse. Would definitely recommend to everyone.

We recently had plumbing service done by Burton's plumbing , Jason is a very nice& polite gentleman, he arrived on time and explained everything done the very neatly .

Jordan installed a toilet for me today. He was great! He was professional, courteous, and knowledgeable. I will definitely refer him to anyone w plumbing issues. I will also request him for my future needs. Your company should be grateful to have such an excellent plumber!

Excellent work. Done quickly. I will definitely use Burton’s again.

Jason was excellant knowledge base was great personable also very patient explaining things.

Julian was so great! He knew what he was talking about and did a fantastic job. He is great!

Jason came by and addressed my toilet leaking issue. He was knowledgeable, professional and kept it honest and straight with me about what was wrong and pricing and I appreciate service like that. If I ever have a future plumbing need I'm calling Burton's!

I was very pleased with the service that I received from Burton's plumbing and heating. I called them to repair a shut off valve to my toilet. Even though the valve was in the shut-off position, water continued to slowly come into the tank and water also started dripping from the valve. First of all, I called… Read full review

Curtis was very friendly and knowledgeable..

Jordan was a very nice young man explained everything and was very pleasant made his equipment work even though he had to come back with a smallest machine the following been using Burton for many years thanks so much

Awsome, polite and explained the entire process

I just want to say Burton's Plumbing & Heating is top notch in the plumbing and heating industry. The people in the office who I talked to to make my appointment went to great lengths to schedule my appointment quickly and timely. Now on to Julian Dreisbach who is one of the most knowledgeable and polite young men I… Read full review

Great service. Very professional and competent.

Knowledgeable technicians, prompt and courteous. Repair was diagnosed and corrected quickly. Thanks so much!

Highly recommend Jason always does a great job no surprises

Knowledge of his job!

. We have used Burton Plumbing 3 times and they give quick and efficient service. Technician was very nice also.

Julien was phenomenal ! Young, but he knew what he was doing !!! I would recommend Burton's Plumbing &Heating for anyone. Half an hour to unplug. !!

The service was absolutely wonderful. JUSTIN explained everything , was kind and absolutely excellsnt. Burtons plumbing and heating is THE place to go for anything involving help with anything connected with plumbing and heating needs! It's not just the BEST place... it's the ONLY place tp go for any kind of… Read full review

Great experience! Pretty simple in and out job. Toilet just needed a quick augering and was back to working.

The call was handled so professionally. I got an appointment faster than expected. Julian was so knowledgeable and has a wonderful disposition. So easy to talk with him and help me understand what he could do to solve my issue. 5 stars to Julian.

Justin did an excellent job for me. The shut off valve on my bathroom toilet was leaking. He gave me a fair and reasonable quote, was respectful and professional and checked some other pipes free of charge and advised me. Immediately covered his shoes before entering and was just the kindest person. Also, every… Read full review

They did a great job. We will always use Burton's Plumbing & Heating.

Excellent knowledge and customer service.

Timely response with excellent customer service. Great repair. Not cheap, but worth the price. I will use them again.

Jordan and Brandon were so friendly and professional in fixing my leaking toilet. They explained my options and even gave me a discount after quoting me one price. I REALLY appreciate all the communication from Burton's Plumbing before and after my service. I would highly recommend them.

I understood the service call for $79, but they didn’t tell me there was a minimum parts and labor charge of $89!! Keep in mind the young man they sent was great but it took about 10 minutes. They didn’t tell reduce it by $25

Julian was very thorough and explained the entire process and the steps he was taking to solve our plumbing issue. This is the second time I have used Burton and I will use them again.

Thanks Jason for the outstanding job. Came out very quickly.

Well, my middle name is Aaliyah. Let's get that straight. Jeanette is my first name and I had some stuff done in Lincoln parkI had a toilet done. My toilet was running a lot, and the tech that came out was very nice. He was very pleasant. A lot of information his name was James Cox. He was very pleasant to me and he… Read full review

Great experience pleasant worker clean up did a fantastic job

The crew was awesome! They spent a lot of time fixing it and did a great job! This is our second time using them within a year. The first time was for our garbage disposal which they took care of and no problems since!

Called and set up an appointment for Tuesday and they called me back said that they could do the job today because a tech got done early. The tech was knowledgeable, friendly and did a great job. This is a great company for plumbing and heating repairs/service.

He called to let me know when he was arriving and he let what was wrong with the job and quickly repaired it.

Fast, professional and friendly

Third time I have used Burton’s Plumbing. They do a nice job at a fair price. I would recommend them highly.

The repairman was very knowledgeable and explained what needed to be done. Repair was done in a timely matter.

Burton's has always provided great, friendly and professional service. We use them for our business office. They've replace toilets, faucets and perform our annual back flow test. Would recommend them highly.

Outstanding work. Justin was very friendly and through.

Justin the technician was polite and professional. Service was done expertly and cleaned up after completed.

Curt and Tom are both great to work with! I only use Burtons now for all of my plumbing work. Time installed an in-line water heater with recirculating water. It was a great set up and we always have warm water upstairs now we never run out of hot water now. I also recently had them put in a Tushy Oasis bidet… Read full review

Justin was very friendly and professional, he gave us the best advice for our plumbing needs before we made any decision to choose to go forward with the repairs. I would recommend Burtons Plumbing!

I have used Burton’s many times for various jobs & highly recommend them as I have to many family members as well. The technicians are always professional, knowledgeable & courteous. Last job by Jordan was done perfectly as usual. Whether it’s a minor replace or major installation, I would always use Burton’s.

Very professional. I have used Burton's Plumbing & Heating in the past for my plumbing needs. When I had an issue with my kitchen sink I didn't hesitate to call them out. They are always on time and professional. If there is any issue, all you have to do is call them again, and they will come out to see what the… Read full review

Burton's is always Great, always throughly checked out and given options, straight forward and honest. Thank You. Jack.

Burtons Plumbing and Heating/Cooling has been fantastic at repairing issues in my home. Very fair and knowledgeable answered all my questions nice work!

Tyler was very kind, very professional and took care of the issue quickly and was very patient.

Great company. Have used them multiple times. They always come out the same day and fix the problem. Would highly revommend.

Burton Plumbing was an excellent company in repairing our urinal in our church. They came within the time slot allotted, did a professional job and did the work expeditiously. Would recommend their work to anyone. Also I used this company for the second time because our water pipe burst in the furnace room. Once… Read full review

excellent service!

James was very friendly very professional and did a great job at putting in an access panel and repairing my bathroom sink, yes I would use Burton Plumbing again. I just moved, And James came to do the repairs at my second home, he always does beautiful work. Did a great job replumbing my whole entire house, They… Read full review

Staff was very pleasant answering my questions and making an appointment for plumbing repairs. Jordan came to our home. He was very professional and repaired our toilet in a timely manner.

Jason did a great job on my Toilets. Explained everything and was professional.

Gas leak from a pipe attached to the Water Heater. After smelling gas and contacting Consumer’s Energy. They recommended that I call a Plumber to replace a part of pipe connected to Water Heater. Finally selected a Plumbing & Heating Company. Serviceman, Justin Schoel, arrived within two hours. The repair was… Read full review

Every thing was great

Jordan was very nice and did a great job replacing our toilet.

The phone receptionist was super friendly and set up an appointment right away. The service man named Jordan was friendly, professional and on time. He quickly diagnosed the problem, informed me of the procedure, showed new parts he installed, as well as showing the old parts removed. He also wrote an estimate for… Read full review

Explained the problem needing correction and the required materials for repair.

Jordan was very professional, nice and got the work done quickly. Will definitely use this company again if need be

Jordan and James were wonderful … they were always professional and courteous and explained everything thoroughly …. I appreciate the time they both took to make sure their job was done correctly and thoroughly.

The Technician was on time found the problem fast cleared the drain and was done with no mess.

Very professional, knowledgeable, friendly. I have used this company many times and always will.

Burtons has always been a blessing for a lot of years especially for the family business along with the family residence.Justin doesn’t disappoint.

Justin came out and fixed our problem with the utmost professionalism. Burtons are our go to plumbers. They do the job right.

Excellent service. Plumber was very knowledgeable and explained all the problems and had several solutions!

Very happy with the service and communication.

On time, professional, answered all my questions, did both jobs (repaired toilet and capped a basement floor drain) very well, made suggestions, did estimates and he was courteous and considerate. Very happy with Jason's work. Tina/office was helpful too. I will call again!

Justin came out and fix what 2 other plumbers could not. He gave me valuable information about my issues and how to reticify them in the future. He was very nice and took the time out to explain everything and never once did I feel like he was trying to rush through the job. Thanks again Justin, you have definitely… Read full review

I have used Burton's for a number of years and have NEVER been disappointed. I have called them for small jobs to large they are on time, courteous, friendly, honest and knowledgeable. I have complete trust in their quality and follow-up and they have never disappointed. They will continue as my "go to" for all… Read full review

I was able to make an appointment for a drain repair for one of my off days, and Justin called asking to come by earlier than the window I was assigned. He did a beautiful, neat repair on my washtub drain. He even shored up my wobbley washtub. Thank you!! Edit 2023: Seems I can’t make more than one review, but it… Read full review

Very tidy and detailed the repair for me so I could understand

The plumber was on time, very personable and professional.

Justin was very informative and efficient

Snake indoors. Toilet.

I was helped by an employee named Jesse who was super friendly and efficient. He got the job done pretty quickly. I like that they send you an email with a picture of the employee that is coming and call when they're on the way. I also love that it's completely paperless.

Justin was very timely and professional. He arrived at the front end of the appointment window with visable ID, and PPE. He was able to quickly diagnose the problem, and explain the work he would be doing to fix the problem. I received my price quote with confidence, and he had the work done (and cleaned up after!)… Read full review

Good service, quick, efficient , cleaned up after.

Tyler is actually the best, really hope I remember his name because dude deserves a raise, I had 3 other plumbers come and estimate damages on my house and two of them shrugged their shoulders saying they didn’t know what to do, and the third had said we needed to tear up our floor in the kitchen which is a major… Read full review

The service was fine. They arrived on time and wore mask throughout the service call.

We really appreciate the time our technicians took to explain everything. Thank you very much

Tyler was very professional. He got the job done quickly.

Tyler was so friendly and professional, as well as knowledgeable and efficient. I've used Burton off and on for years, and I'm glad to say they are the best!

Our broken toilet flange was above our DIY ability. They were responding to call me back and get me in asap. The gentleman were very knowable and up frount with what could be done as well as potential issues. Cost up frount was presented. Very respectful to family and home. Also done in a timely manner.

When I called the rep was extremely helpful, knowledgeable and friendly. She said Monday would be the earliest (6 days) I said that would be great and 2 hours later she called back and asked if he could come now! Wow how great is that! The service person was extremely friendly and knowledgeable he offered me… Read full review

Justin arrived right on time and had the sump pump replaced in short order. He was very professional and did a great job cleaning up. Price was very reasonable. I will definitely use them again. On 5/24/22 used Burton for toilet and shower repair. Jason was very knowledgeable, went over the pros and cons of… Read full review

Jason called ahead, arrived on time. Knowledgeable about all questions and explained repair options. Very conscious about soiling..used booties and tarps for traffic areas. Finished quickly and did all water shutoffs, etc. Friendly. expert, and nice guy.

Very polite , explained everything well!

Very professional and friendly. Fixed the draining issue with the toilet quickly. Very happy - wish i would have called sooner. : - )

Burtons removed and replaced my toilet flange. They were professional and personable. Second time I have used Burtons. I would recommend them to anyone that needs plumbing work done.

These are my go-to guys. Definitely the ATeam with great management and leadership. As a landlord, I need to know my Service Team is reliable and knowledgeable. When my own hot water heater seemed like it was about to explode one evening (after hours), they talked me through shutting it down, assured me it would… Read full review

OMG! This was by far the BEST experience I've had with a plumbing company. They came when they said they would, they called and emailed letting me know that they were on their way. In the email there's a picture of the person that is coming to service your home. Today I got the BEST one in my opinion, I got Justin… Read full review

Burton Plumbing did a superb job. James did fine, excellent work. All questions and concerns were answered and good advice given. The work was done quickly and well. They cleaned and took away all packing and debris. Justin did superb work and answered all questions. Prices are reasonable. They definitely know… Read full review

He was kind made sure he cleaned up after himself. He was patient since I can’t move much after my stroke. Justin did an excellent job. Thank you I will be recommending in the future.

Jason Palmer was professional, cordial and thorough in identifying problems with sinks, outside outlets, and a toilet. He explained the problems in a way that I could understand. He corrected everything in a diligent manner, and pointed out why one faucet needed to be replaced.

Poor workmanship

The gentleman was very professional and personable. He went above and beyond and fixed everything beautifully. Thank you for your service!!

They were out promptly and were able to run new pipes in my basement to replace my galvanized piping for my laundry sink. they also repaired my upstairs toilet where it wasn't seated properly. there are very friendly and kept me informed on the whole process. I will definitely be using them again soon. Thanks again! James

Great professional service. The plumber took the time to explain the issue and resolved it quickly.

Working well

Burton's Plumbing & Heating replaced all of our galvanized pipes, drain traps, shower and exterior faucets, reset our toilet, installed a new water heater and repaired our humidifier. We are very pleased with their work, professionalism, turnaround, friendliness and their prices are competitive. Every step was… Read full review

The entire process was easy from scheduling through service. The plumber they sent was very nice and he knew his stuff. Repaired two toilets in just over an hour. Definitely recommend!

Employee was very polite, explained everything in detail, and took care of all my concerns.

Tyler was extremely professional and informative. It was refreshing to have a company that shows up on time, and fix the problem we had correctly. We will absolutely use this company for all our future plumbing needs.

Burton Plumbing was great. I made an appointment and asked them to call me if they had an opening. They contacted with an earlier day. Justin came out and was very professional and knowledgeable. He gave me a mini plumbing lesson. Fast, efficient and clean. Fixed my toilet in about 30 minutes. I would… Read full review

Rating only, no written review.

Rating only, no written review.