How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREBurton's Plumbing & Heating
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 2,212 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Burton's Plumbing & Heating for 8 kinds of job.
Burton's Plumbing & Heating for water heater installation
Clear ✕All 95 Google reviews tagged “Water heater installation” · showing 40
Burton’s was great! The workers were very professional. They were very careful when moving the new and old water heaters in and out of my house. I would recommend Burton’s as a great company for any plumbing needs. I looked around and found them to be the most inexpensive and reputable company available. Thank you Burton’s!
This is the second time we have used Burton. They are prompt, efficient and communicate very well. Julian, the young man who did the install, was friendly and professional. A nice neat job. I would use their services again if needed.
Jessey was very knowledgeable and professional to Finnish the water heater replacement.
Jesse and Tony came out and found a toilet leak and repaired it, also replaced two water valves and lines I needed done. Both were very professional, did great work and cleaned up. I will recommend Burton's to all of friends.
Jason was the best, he showed up on time, removed my old water tank and installed my new one in a timely professional manner and cleaned up any spillage. Very knowledgeable and kept me informed throughout the installation on everything. I highly recommend this company!
Julian was great. Very pleasant to deal with and he installed my water heater in a timely manner.
5 Star crew , Travon and Jordan were quick, clean and answered all my questions. That is why I am a longtime Burton's customer. Thanks again !
Jordon did an excellent job. Answered my questions and explained warranty. Left the area clean. Have done business with Burton’s in the past and will do so in the future. Friendly, timely and a job well done.
Both Jordan Moore and Jasmine Jennings were excellent. Not only were they thorough with installing a new hot water heater, but also very informative with the process and the finished product. They arrived on time, worked continuously, were clean and neat and were always keeping me informed. Highly recommend them !!!! Thanks Jordan and Jasmine !!!!
Very professional and thorough
Contacted around 9:30 am and a team came out at 2:30. They informed me what was going to be done and the cost. I now have a new hot water tank and everything updated to code. The guys were extremely nice and professional. I really appreciate how nice they were to me.
Arrived on time polite young men and completed their work in a professional manner. Have used your company for years only one I trust. Thank you
The man called and they ard worked very quickly and efficiently. They explained their work and answer mom No questions they could it answer.
Very honest and trustworthy!
First time my family ever got plumbing work done. Won’t have to find another place, customers for life! Thank you for everything! Jason was AWESOME and is SUCH a hard worker! 10/10 for the quality, price, and kindness from this place.
Jordan was great!
Good customer service. Answered my questions and help me understand how to better maintain my back up sump pump system.
I have used Burtons for every plumbing job on my 80 year old house for the last several years. From a leaky shower faucet, to a new hot water tank, emergency dishwasher explosion, whole hose re-piped, and now just this week a basement drain back up. My main was clogged and they sent someone out quick to fix it. The…
Burton's has been very good to me. I've only had to call them a few times over the years for plumbing, but that speaks to the high quality of work that they do. Jordan and Julian were excellent to work with. They were friendly, professional, did clean work, and were very efficient. Highly recommend the folks at Burton's!
Very good job. No hidden fees, done quickly, Very professional.
Very pleased with the service!
Curt and Tom are both great to work with! I only use Burtons now for all of my plumbing work. Time installed an in-line water heater with recirculating water. It was a great set up and we always have warm water upstairs now we never run out of hot water now. I also recently had them put in a Tushy Oasis bidet…
Had a minor problem Jason and Brandon came out did a fantastic job fixed my issue. Super personable, answered any and all of my questions made the whole experience easier. Thank you.
Excellent service with very professional and friendly staff. I have used Burton's for many years from a new water tank to air conditioner unit. I would highly recommend them.
From the initial phone call to Burton's Plumbing & Heating to the install was a good experience. Our scheduled appointment was for 2 to 4PM. Jordan called around 12 or so and said he is on his way to our house. He arrived about 15 or 20 minutes, looked at the job gathered his tools and went to work. Within an hour…
Hired in the past and was very happy with the work. Friendly, helpful and in a timely manner.
Jordan helped us with replacing our water heater and did an amazing job! Very knowledgeable, kept us in the loop while he was working on it, was on time, gave us multiple options to choose from to stay in our budget and what worked best for us. Would recommend and would hire Burton’s Plumbing and Heating services again in the future.
Very good experience, hob was completed in a timely manner and professionally. Very honest and helpful.
First rate service throughout the process of replacing a water heater. From the call to request service to the installation of the new equipment to removal of old equipment. Corteous and professional technicians got the job done in a expeditious manner. Thank you for your efforts. Will recommend to anyone needing plumbing or heating work done!
Called ahead, showed up on time. Explained what he was going to do. Completed the job in a professional, timely manner. Very impressed!
Burton's installed a new water heater that broke after 20 years. He was so professional and efficient. I had called on a Sunday just to leave a msg. So surprised that they could do it on Monday! Thank you!
Very professional, efficient, good job. Explains process.
We've had Burton's help us out many times over the years. They are reliable, friendly and professional. We recommend them highly!
My water heater finally broke down after almost 18 years. The price from Burton’s Plumbing for a 50-gallon water heater was very competitive. Only one shop in the area had a lower price, but they also had a 2-week wait time. Burton’s was able to come to my house the next day. I did not have 2 weeks to wait around.…
Problem Solvers, Professional, courteous and reliable. Thanks All!
Professional and good value.
I was able to make an appointment for a drain repair for one of my off days, and Justin called asking to come by earlier than the window I was assigned. He did a beautiful, neat repair on my washtub drain. He even shored up my wobbley washtub. Thank you!! Edit 2023: Seems I can’t make more than one review, but it…
Very knowledgeable employees. Professional. Willing to listen and answer all my questions. Today I had a hot water tank replaced. Called at 8 am, new tank was in by 10:30. Very happy with the company and their employees. I would highly recommend them.
Burton’s Plumbing & Heating arrived on the same day we called. The plumbers were professional and very knowledgeable as they installed a new water heater. They covered the carpet and left our home as they found it. I would highly recommend them!
Very professional, great job,
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 212 | $39–$295 |
| Plumbing pipe repair | 180 | $248–$1.2k |
| Toilet repair | 156 | $166–$480 |
| Plumbing leak detection | 105 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Water heater installation | 94 | $1.2k–$2.4k |
| Plumbing leak repair | 86 | $216–$988 |
| Faucet installation | 86 | $340–$755 |



