Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Bust-A-Bug Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Bust-A-Bug Pest Solutions

Suffolk, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 63 cockroach control · 5.0★ from 383 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bust-A-Bug Pest Solutions is better than 95% of cockroach control.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bust-A-Bug Pest Solutions is better than 95% of cockroach control.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bust-A-Bug Pest Solutions is better than 95% of cockroach control.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bust-A-Bug Pest Solutions is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bust-A-Bug Pest Solutions is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bust-A-Bug Pest Solutions is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Bust-A-Bug Pest Solutions for 8 kinds of job.

Bust-A-Bug Pest Solutions for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 39

All 8 Google reviews tagged “Flea & mite extermination”

ScottLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

These guys have been great to us from the beginning of there service. I highly recommend them to anyone looking for a pest control and crawlspace issues. Update 8/14/26 Braeden did a great job in the extreme heat. Thanks Braeden for what you do..

Customer photo from Scott's reviewCustomer photo from Scott's review
Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Pete1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had Bust A Bug come out and perform an inside treatment as a move out. From when I first contacted them regarding services they were extremely professional and knowledgeable in explaining the process all the way through. My rep was very communicative and kept me up to date with reminders and what I could expect.…

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic company and great people, I highly recommend them!

Flea & mite exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Kelvin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My service tech is on time and efficient, really good job

Flea & mite exterminationRodent exterminationTermite inspection+ Punctuality+ Quality+ Professionalism
Judi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bust a Bug has been servicing our home and our business for several years. Their service is excellent! One of the best things is that we can sit in our backyard in the summer and not be bothered with mosquitos!!! We love Marty, our tech!! Thanks Bust a Bug!!

Flea & mite exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
MyraLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was referred to Bust a Bug Pest Control by a friend who found their work to be exceptional and reasonably priced. My experience with them was very impressive. From the very start, the administrative staff were very professional, and very efficient. I was scheduled for service the next day, the first customer of…

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Tina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism

Price

$45-62% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 44%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection94$56–$139
Bug & insect extermination88$56–$153
Cockroach extermination46$91–$323
Ant extermination46$85–$282
Termite inspection38$93–$181
Rodent extermination35$81–$323
Home inspection32$83–$179
Mosquito extermination27$70–$113

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