How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%92+13Replies to reviews 7%77+5.4Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREButitta Auto – Rockford on Alpine Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #449Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 493 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Alpine Rd. for 8 kinds of job.
Butitta Auto – Rockford on Alpine Rd. for auto brake repair
Clear ✕All 12 Google reviews tagged “Auto brake repair”
They're much too modest. When asked about such and such, they simply stated: "OH. We took care of all the breaking in." Full service is standard business here. Blessings always 🙏 ✨️ 💛 Thanks for keeping me safe!
We are long time patrons of Butita Auto on Alpine, and the quality of service and the professionalism of all the staff we work with, continues to keep us confident and loyal. Their work is consistently trustworthy.
The mechanics are very qualified. They have always treated my wife and I with respect and care. We trust Bob, we trust Buttita Brothers.
I was referred to Butitta from a friend/co-worker after needing new brakes. When I called, Bob was extremely helpful and I cannot thank him and his team enough! Bob and his team helped me replace my brakes and rotors when I needed them! They got me right into the shop the same week after I called and I refuse to go…
Once again, As usual; I’m a satisfied customer. I’m always going to continue endorse Bob & Zack’s work! Without a doubt. Thank you 🙏🏾
We originally chose Butitta when we first moved to Rockford(yes moving here was intentional) out of pure laziness, I mean convenience, ya lets go with convenience. Luckily, it was one of those rare times that laziness, I mean convenience, worked in our favor. We have been more than happy with everything from oil…
Efficient. Good customer service. Excellent management bob beautty and zach tuneberg
Did a great job , work was done when they said it would be.
Great service helped with everything I needed
I have never experienced the service and professionalism that they provide !!!! They are truly great and makes the normally dismal experience of car repair now big deal !!! Bob is especially terrific and makes you feel like you are on the top of the list !!!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| General repairs & maintenance | 43 | — |
| Vehicle Inspection | 25 | — |
| General repairs | 21 | — |
| Tires | 20 | — |
| Auto maintenance | 19 | — |
| Steering & suspension repair | 16 | — |
| Brakes | 14 | — |
