How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%92+13Replies to reviews 7%77+5.4Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREButitta Auto – Rockford on Alpine Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #449Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 493 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Alpine Rd. for 8 kinds of job.
Butitta Auto – Rockford on Alpine Rd. for auto engine diagnostic
Clear ✕All 14 Google reviews tagged “Auto engine diagnostic”
We had a box truck with major engine problem analyzed. The mechanic was great and Zach communicated with me about what was being found as it was found.
The mechanics are very qualified. They have always treated my wife and I with respect and care. We trust Bob, we trust Buttita Brothers.
Bob was extremely helpful and knowledgeable of my concerns. The initial diagnostic was cheaper than other mechanics in the area, which was a great help. The estimated repairs were a bit out of my price range, but Bob was understanding. Even though I opted for a second opinion/estimate at another mechanic, he gave…
Once again, As usual; I’m a satisfied customer. I’m always going to continue endorse Bob & Zack’s work! Without a doubt. Thank you 🙏🏾
The Buttitas' team did a fantastic job as usual troubleshooting the chwck engine light and replacing an oil sensor. They also took care of our car by noticing that the ball joints and struts needed attention. This could have caused major damage down the road. They are exceptional and we recommend them to our friends and family.
They are top notch guys. Thanks to bon and bill my car is ready for wintertime
No my son didn't have a good repair visit. Was told we don't do those repairs anymore. Guess you can't get an older vehicle repaired any more the mechanics may get to dirty.
Great service like always ! One stop shop !
Bob and Zach are great guys. I'd adopt them if I could...
The front desk staff are more than knowledgeable and they have great attitudes! They don't act as if they hate their jobs and that you are annoying them. I have been there twice and more than satisfied with the results!
Friendly, great service. I felt the. OST was reasonable, will work with them again!
I have never experienced the service and professionalism that they provide !!!! They are truly great and makes the normally dismal experience of car repair now big deal !!! Bob is especially terrific and makes you feel like you are on the top of the list !!!
Amazing customer service everyone is friendly and I have been going there since 2011
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| General repairs & maintenance | 43 | — |
| Vehicle Inspection | 25 | — |
| General repairs | 21 | — |
| Tires | 20 | — |
| Auto maintenance | 19 | — |
| Steering & suspension repair | 16 | — |
| Brakes | 14 | — |
