How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%92+13Replies to reviews 7%77+5.4Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREButitta Auto – Rockford on Alpine Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #449Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 493 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Alpine Rd. for 8 kinds of job.
Butitta Auto – Rockford on Alpine Rd. for auto maintenance
Clear ✕All 19 Google reviews tagged “Auto maintenance”
The service was great. They’re honest, thorough, and have great communication.
Recently had them replace a/c compressor to repair my truck. Bob and crew have taken good care of our vehicles. They explain the problem and go the extra mile. I also feel their charges are reasonable. Highly recommended 👍
I’ve been going to this shop for years whenever I had a mechanical issue, and I bought tires from them also. I decided to let them do my regular oil change (because I was tired of all the little things the “quick change” shops would miss). Butitta did it quick, did it right, and were even a few bucks cheaper than…
The best auto repair place in Rockford. Trustworthy. Honest. They always give the best service. Very accommodating.
I believe this is the most honest place to receive any type of work on a car. I went there for a second opinion on the problems I was having with the car. The work that was done at this Butitta place has made such a difference in the performance of my car. Zach was so easy and honest to work with. We have decided to have all car work done at this location.
Bob and Zach are knowledgeable and professional. Said what they were gonna do and did what they said. Can't ask for more even though car repairs are sometimes unpredictable.
Best place for my volvo in town..great crew.
The guys keep me informed of my car’s special needs. I have over 140,000 miles and I trust the guys to let me keep driving it safely.
Been taking my 06 SRT8 here for all maintenance, ie trans fluid, diff fluid, oil changes, tune up, never had a problem with my vehicle. It's in mint condition and they've made sure to keep it that way
Always have a good experience when i bring my vehicles here for work :-)
Excellent work once again, I do recommend Buititta Brothers on n.alpine to everyone for quality work at a reasonable price.
The guys at Butitta are always friendly and professional. They always get me in at my assigned time and have fair pricing. I’ve been going there for a couple years now kand would definitely recommend them!
I always come here for my car maintenance because I know they will tell me exactly what I need and always try to find a good price for me. Honest people who really care about making sure your car is in good condition and runs safely. Also, I’m always able to get in whenever I need to which is a HUGE plus since I…
Excellent customer service and quality repairs. People you can trust. A price that is fair.
The guys here are really helpful! Every appointment has been a good experience. They communicate well and have always completed work on my car within the timeframe they told me. Definitely my new go to mechanics!
I have never experienced the service and professionalism that they provide !!!! They are truly great and makes the normally dismal experience of car repair now big deal !!! Bob is especially terrific and makes you feel like you are on the top of the list !!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| General repairs & maintenance | 43 | — |
| Vehicle Inspection | 25 | — |
| General repairs | 21 | — |
| Tires | 20 | — |
| Auto maintenance | 19 | — |
| Steering & suspension repair | 16 | — |
| Brakes | 14 | — |