How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%92+13Replies to reviews 7%77+5.4Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREButitta Auto – Rockford on Alpine Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #449Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 493 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Alpine Rd. for 8 kinds of job.
Butitta Auto – Rockford on Alpine Rd. for brakes
Clear ✕All 14 Google reviews tagged “Brakes”
The mechanics are very qualified. They have always treated my wife and I with respect and care. We trust Bob, we trust Buttita Brothers.
heater problems solved after personel long efforts to solv
Great communication! Alex was thorough and I felt they weren’t there just to get my money. They were honest. They were 1/2 of dealership cost. It was also easy to get an an appointment. We will think pf them next time we need a repair in our vehicles.
Highly recommend this shop
Always have a good experience when i bring my vehicles here for work :-)
No my son didn't have a good repair visit. Was told we don't do those repairs anymore. Guess you can't get an older vehicle repaired any more the mechanics may get to dirty.
Great service like always ! One stop shop !
I have used Butitta Auto on N. Alpine for a couple years now. The front office people are extremely helpful and knowledgeable, and they're very flexible with scheduling. They are my go-to for any auto questions or repairs. I've recommended them to others and they have also had good experiences with Butitta. Highly recommend Bob and Zach!
Great service and friendly staff! My work car has over 220000 miles on it and it is running great. Thank you Bob, Zach & crew! You guys are awesome!
I have never experienced the service and professionalism that they provide !!!! They are truly great and makes the normally dismal experience of car repair now big deal !!! Bob is especially terrific and makes you feel like you are on the top of the list !!!
Amazing customer service everyone is friendly and I have been going there since 2011
👌 awesome service
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| General repairs & maintenance | 43 | — |
| Vehicle Inspection | 25 | — |
| General repairs | 21 | — |
| Tires | 20 | — |
| Auto maintenance | 19 | — |
| Steering & suspension repair | 16 | — |
| Brakes | 14 | — |
