How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%92+13Replies to reviews 7%77+5.4Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREButitta Auto – Rockford on Alpine Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #449Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 493 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Alpine Rd. for 8 kinds of job.
Butitta Auto – Rockford on Alpine Rd. for general repairs
Clear ✕All 21 Google reviews tagged “General repairs”
We are long time patrons of Butita Auto on Alpine, and the quality of service and the professionalism of all the staff we work with, continues to keep us confident and loyal. Their work is consistently trustworthy.
These guys do quality work, reasonable prices and they stand behind their work. I've never had an issue with anything they've done. Everything is always taken care of in a timely fashion.
They do great work. Very pleased. The only shop I will take my truck to have any work done.
My Kia Optima had a clunking noise that had been getting progressively worse over the years. I’m new to the area, and in the past my dad always helped fix my car issues. Since he’s too far away to bother, I asked people I trusted which mechanic they use and had several recommend "Butitta on Alpine". Bob, Zach, and…
They know what they are doing and get the work done as fast as they can.
We originally chose Butitta when we first moved to Rockford(yes moving here was intentional) out of pure laziness, I mean convenience, ya lets go with convenience. Luckily, it was one of those rare times that laziness, I mean convenience, worked in our favor. We have been more than happy with everything from oil…
Bob and Zach are knowledgeable and professional. Said what they were gonna do and did what they said. Can't ask for more even though car repairs are sometimes unpredictable.
Best place for my volvo in town..great crew.
Could not recommend them highly enough. I happened to get a flat tire right by there years ago and went in, and we’ve been going there ever since. Our house we bought is a little further away and we still take it there. Bob and Zach and crew are great.
Bob is always very pleasant to speak with and tells you the exact issue for repair and cost. Does a great job keeping my families vehicles on the road
I get my oil changes done here and they are always easy to schedule with over the phone and get things done quickly. They send a text with your vehicle report to see pictures, comments and information about the 60 point inspection they do. Their customer service is great as well. We have had some random issues with…
They are top notch guys. Thanks to bon and bill my car is ready for wintertime
They found the problem and fixed it! Bobs a great guy! Great place.
Always have a good experience when i bring my vehicles here for work :-)
My brakes started making a horrendous sound one afternoon recently and I knew I had an emergent problem. I called Butitta around 3 pm on a Thursday and they were able to get me in immediately. They diagnosed the problem and had me fixed by early Friday afternoon. They were understanding, accommodating and efficient.…
Awesome vibes an service!👍
Repaired suspension and other smaller issues. Car runs like new! Very happy with the service received, will be back whenever car needs anything done.
Cool people fast service
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| General repairs & maintenance | 43 | — |
| Vehicle Inspection | 25 | — |
| General repairs | 21 | — |
| Tires | 20 | — |
| Auto maintenance | 19 | — |
| Steering & suspension repair | 16 | — |
| Brakes | 14 | — |
