How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%92+13Replies to reviews 7%77+5.4Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREButitta Auto – Rockford on Alpine Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #449Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 493 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Alpine Rd. for 8 kinds of job.
Butitta Auto – Rockford on Alpine Rd. for steering & suspension repair
Clear ✕All 17 Google reviews tagged “Steering & suspension repair”
These guys always get us in quickly. They take great care of our old truck.
These guys do quality work, reasonable prices and they stand behind their work. I've never had an issue with anything they've done. Everything is always taken care of in a timely fashion.
Very professional and fast had front end work done dropped it off Monday picked it up Tuesday
Zach and the team did a great job on my Jeep! They explained what needed to worked on and we prioritized maintenance items to keep it running great. They kept updated on progress and completed the work on time. Pricing was fair and reasonable. Now, I can use my remote start on my Jeep with an emission leak…
Worked me in when no one else in town would even try. Excellent work and customer service. Thx
We had a great experience with Marks , they performed a full inspection and fixed everything!!! We have taken our cars in for various issues and they always do a great job!! We would definitely recommend them to anyone who needs their vehicle serviced!! Jim and Peggy Benjamin
We originally chose Butitta when we first moved to Rockford(yes moving here was intentional) out of pure laziness, I mean convenience, ya lets go with convenience. Luckily, it was one of those rare times that laziness, I mean convenience, worked in our favor. We have been more than happy with everything from oil…
Bob and Zach are knowledgeable and professional. Said what they were gonna do and did what they said. Can't ask for more even though car repairs are sometimes unpredictable.
Highly recommend this shop
The Buttitas' team did a fantastic job as usual troubleshooting the chwck engine light and replacing an oil sensor. They also took care of our car by noticing that the ball joints and struts needed attention. This could have caused major damage down the road. They are exceptional and we recommend them to our friends and family.
ALWAYS good, prompt, fair service. Do the work you need, and DON'T do work you do not need... That, is important.... We trust them
Did a great job , work was done when they said it would be.
Repaired suspension and other smaller issues. Car runs like new! Very happy with the service received, will be back whenever car needs anything done.
Great service and friendly staff! My work car has over 220000 miles on it and it is running great. Thank you Bob, Zach & crew! You guys are awesome!
Yes the manager was very helpful in telling what the the problem was and how to fix it. Thank you Bob Beatty.
Butitta Automotive has serviced several of our vehicles. Bob (Service Counter) is awesome. He gets the job done. He don’t nickel and dime you for every little thing, but most importantly, not once have I had to return my vehicle because the repairs wasn’t done properly. I have no reason to take my vehicles any where…
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| General repairs & maintenance | 43 | — |
| Vehicle Inspection | 25 | — |
| General repairs | 21 | — |
| Tires | 20 | — |
| Auto maintenance | 19 | — |
| Steering & suspension repair | 16 | — |
| Brakes | 14 | — |
