How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%92+13Replies to reviews 7%77+5.4Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREButitta Auto – Rockford on Alpine Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #449Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 493 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Alpine Rd. for 8 kinds of job.
Butitta Auto – Rockford on Alpine Rd. for tire rotations
Clear ✕All 13 Google reviews tagged “Tire rotations”
We are long time patrons of Butita Auto on Alpine, and the quality of service and the professionalism of all the staff we work with, continues to keep us confident and loyal. Their work is consistently trustworthy.
The mechanics are very qualified. They have always treated my wife and I with respect and care. We trust Bob, we trust Buttita Brothers.
heater problems solved after personel long efforts to solv
We originally chose Butitta when we first moved to Rockford(yes moving here was intentional) out of pure laziness, I mean convenience, ya lets go with convenience. Luckily, it was one of those rare times that laziness, I mean convenience, worked in our favor. We have been more than happy with everything from oil…
Highly recommend this shop
ALWAYS good, prompt, fair service. Do the work you need, and DON'T do work you do not need... That, is important.... We trust them
I get my oil changes done here and they are always easy to schedule with over the phone and get things done quickly. They send a text with your vehicle report to see pictures, comments and information about the 60 point inspection they do. Their customer service is great as well. We have had some random issues with…
They are top notch guys. Thanks to bon and bill my car is ready for wintertime
Bob and Zach are the best and always take care of me and my precious soccer mom mini van!
Great service and friendly staff! My work car has over 220000 miles on it and it is running great. Thank you Bob, Zach & crew! You guys are awesome!
I have never experienced the service and professionalism that they provide !!!! They are truly great and makes the normally dismal experience of car repair now big deal !!! Bob is especially terrific and makes you feel like you are on the top of the list !!!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| General repairs & maintenance | 43 | — |
| Vehicle Inspection | 25 | — |
| General repairs | 21 | — |
| Tires | 20 | — |
| Auto maintenance | 19 | — |
| Steering & suspension repair | 16 | — |
| Brakes | 14 | — |
