How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%92+13Replies to reviews 7%77+5.4Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREButitta Auto – Rockford on Alpine Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #449Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 493 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Alpine Rd. for 8 kinds of job.
Butitta Auto – Rockford on Alpine Rd. for vehicle inspection
Clear ✕All 25 Google reviews tagged “Vehicle Inspection”
A big thank you to Bill Fischer for his expert diagnostics and finding the source of the suspension noises on my granddaughter's Jeep Cherokee. Using his video and suggestions, her husband was able to rectify the problem. Many Thanks to Butitta Auto and Bill Fischer for their diagnostic help! Many Thanks, Craig Burdick
We got in touch with these guys after a VERY bad experience at Hyndai in town. Not only was the staff compassionate in a very challenging moment, they got our car in and serviced it for a very fair price. Communication is excellent and for busy households the ability to communicate well via text is a huge asset.…
The mechanics are very qualified. They have always treated my wife and I with respect and care. We trust Bob, we trust Buttita Brothers.
Bob was extremely helpful and knowledgeable of my concerns. The initial diagnostic was cheaper than other mechanics in the area, which was a great help. The estimated repairs were a bit out of my price range, but Bob was understanding. Even though I opted for a second opinion/estimate at another mechanic, he gave…
I believe this is the most honest place to receive any type of work on a car. I went there for a second opinion on the problems I was having with the car. The work that was done at this Butitta place has made such a difference in the performance of my car. Zach was so easy and honest to work with. We have decided to have all car work done at this location.
Zach and the team did a great job on my Jeep! They explained what needed to worked on and we prioritized maintenance items to keep it running great. They kept updated on progress and completed the work on time. Pricing was fair and reasonable. Now, I can use my remote start on my Jeep with an emission leak…
As usual everything went smooth and I feel that they are very trustworthy. Thank you Bob, Zack and everyone else there
Bob and Zach are knowledgeable and professional. Said what they were gonna do and did what they said. Can't ask for more even though car repairs are sometimes unpredictable.
Best place for my volvo in town..great crew.
Highly recommend this shop
Bob is always very pleasant to speak with and tells you the exact issue for repair and cost. Does a great job keeping my families vehicles on the road
I get my oil changes done here and they are always easy to schedule with over the phone and get things done quickly. They send a text with your vehicle report to see pictures, comments and information about the 60 point inspection they do. Their customer service is great as well. We have had some random issues with…
Very friendly employees. Clean waiting area.
They are top notch guys. Thanks to bon and bill my car is ready for wintertime
Always have a good experience when i bring my vehicles here for work :-)
Great service like always ! One stop shop !
Fast quality work
Repaired suspension and other smaller issues. Car runs like new! Very happy with the service received, will be back whenever car needs anything done.
Not only did they fix my car but they changed the clock on the center console to the correct time
This is my favorite mechanic shop in Rockford. Bob, the manager, is very knowledgeable and easy to talk to. He gives excellent explanations and never makes me feel like an idiot, which is something I've experienced at other shops in the past. The prices are reasonable, also, especially when using the coupons they…
Yes the manager was very helpful in telling what the the problem was and how to fix it. Thank you Bob Beatty.
They are very thorough, and honest about what needs to be done. I will always use them for any work that needs to be done to my car.
The guys here are really helpful! Every appointment has been a good experience. They communicate well and have always completed work on my car within the timeframe they told me. Definitely my new go to mechanics!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| General repairs & maintenance | 43 | — |
| Vehicle Inspection | 25 | — |
| General repairs | 21 | — |
| Tires | 20 | — |
| Auto maintenance | 19 | — |
| Steering & suspension repair | 16 | — |
| Brakes | 14 | — |
