How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty95−0.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREButitta Auto – Rockford on Mill Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #414Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 428 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Mill Rd. for 8 kinds of job.
Butitta Auto – Rockford on Mill Rd. for electrical repair
Clear ✕All 11 Google reviews tagged “Electrical repair”
Was able to fit me in to his schedule at the last minute. Diagnosed the problem with my car and repaired in a timely manner
My apt was fast and they did an excellent job! I would recommend them!!
Bill and David were very helpful working with our insurance coverage we had, it became a struggle but not on their end they were great, they handled everything for us. We were kept informed every step of the way. David explained all the necessary repairs and why. Bill explained every step the insurance was taking…
Great people to deal with and great technicians. Have used this company for years and will continue to. Bill and Bret are the best.
Really friendly place and they do good work.
If there was a way to give more stars I would. I started using them when I needed suspension done on my Ram Rebel, converting it from an unreliable factory air to a more traditional shock/strut system. I called Bill when asking for advice on buying used vehicle(s) and he took time to have a conversation regarding…
Not sure if I really needed the parts they replaced but I was stranded. Factory battery 7 years old, it was needed but belt and alternator? Going out of town and they knew it so I was a sucker. Of cource alternator not charging a 7 year old battery.
They are amazing!!! I just moved here and don’t know anyone and they helped me so much and worked with me . They didn’t try to take advantage of me like most car repair or dealerships do! I will definitely be a future customer !
They have worked on my Silverado and Cruze plus my work vehicle. Great experience! The knowledge between Bill and Brent is unmatched. These guys have your best interest at heart. They have great customer service, very reasonable prices and definitely timely. When you want care service on your side call Bill or Brent!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 61 | — |
| General repairs & maintenance | 30 | — |
| Vehicle Inspection | 20 | — |
| Brakes | 18 | — |
| Tire rotations | 16 | — |
| Wheel alignment | 16 | — |
| Brake service & repair | 15 | — |
| Tires | 15 | — |
