How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty95−0.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREButitta Auto – Rockford on Mill Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #414Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 428 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Mill Rd. for 8 kinds of job.
Butitta Auto – Rockford on Mill Rd. for steering & suspension repair
Clear ✕All 12 Google reviews tagged “Steering & suspension repair”
Bill and the folks at Butitta Auto on Mill Rd are the VERY BEST, hands down! They're honest, fair, and truly a business of integrity. They've gone the extra mile for us more than once and I'm thrilled to have a shop I can & will recommend to anybody without a second thought. My family and I would not even consider taking our vehicles anywhere else.
Came in with some leaking fluids and a messed up suspension. They found out I had a cracked radiator, leaking power steering lines, and a burnt out air compressor. 3 days later my jeep Cherokee was good as new.
Great people to deal with and great technicians. Have used this company for years and will continue to. Bill and Bret are the best.
This place is great. Bill and Brent always get me in quickly, are helpful and honest about what needs done, and friendly and courteous. Excellent customer service!
The team at the Rockford S Mill Rd store went above and beyond to get my 17 year old 4 runner riding like new. Working with me, they were able to find a solution to a long standing suspension issue that other shops were unable to correct. They made sure I was satisfied with the repair upon pickup. I would greatly…
Fantastic experience yesterday, Bill and his entire team rock. Would highly recommend them for any work that needs to be done on your car!
Had an amazing experience. They fixed the wheel bearings on both of my front tires and fixed my rear brakes. The cost was extremely affordable and the repairs were made same day. I’d highly recommend to anyone they get their vehicles serviced or repaired here!!!
Such nice business to work with. Stef did a great job! We will be going back with any of our auto maintenance and repairs! Thank you Bill and Brent as well!
I just wanted to drop a review here to recognize Bill and Brent and his team at Buitta Brothers-Rockford East. It's not a good time to buy a car and they are doing a great job of keeping my 2008 Honda CRV running. I called Bill today and told him my vehicle feels like I'm riding in a new car.Thanks guys! I appreciate you!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 61 | — |
| General repairs & maintenance | 30 | — |
| Vehicle Inspection | 20 | — |
| Brakes | 18 | — |
| Tire rotations | 16 | — |
| Wheel alignment | 16 | — |
| Brake service & repair | 15 | — |
| Tires | 15 | — |
