How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty95−0.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREButitta Auto – Rockford on Mill Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #414Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 428 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Mill Rd. for 8 kinds of job.
Butitta Auto – Rockford on Mill Rd. for tires
Clear ✕All 15 Google reviews tagged “Tires”
I always go to this garage! The employees are great! And I trust whatever they advise me to do to my car.
Great work. Excellent customer service and trustworthy.
Bill and Brent are really great communicators, honest and know their stuff...Mechanics as well. That's the simple reason for their success all these years!
Great, honest service and friendly people to work with!
They got the job done well at a fair price.
Great people to deal with and great technicians. Have used this company for years and will continue to. Bill and Bret are the best.
Ben, Bill and Brent were great! Quick diagnosis and recommendation. Tires came in very fast. Highly recommend!
This place is great. Bill and Brent always get me in quickly, are helpful and honest about what needs done, and friendly and courteous. Excellent customer service!
They told me when to come in, they worked quickly, did just the work that I had requested and charged me for the work and the part - nothing extra. This is why I keep going back to them for my auto service needs.
Bill and Brent always do a great job taking care of my vehicles! I have 4 different vehicles I take to them routinely.
Always a great experience. All four tires needed to be replaced. They gave me three different options, brands, prices, mileage in order to feel educated on choices. I dropped off my car and with in a couple of hours they were all finished and called to inform me to pick up. I feel like I have a friend in the…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 61 | — |
| General repairs & maintenance | 30 | — |
| Vehicle Inspection | 20 | — |
| Brakes | 18 | — |
| Tire rotations | 16 | — |
| Wheel alignment | 16 | — |
| Brake service & repair | 15 | — |
| Tires | 15 | — |
