How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty95−0.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREButitta Auto – Rockford on Mill Rd.
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #414Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 428 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Butitta Auto – Rockford on Mill Rd. for 8 kinds of job.
Butitta Auto – Rockford on Mill Rd. for vehicle inspection
Clear ✕All 21 Google reviews tagged “Vehicle Inspection”
Great job guys! Thanks!
Bill and the folks at Butitta Auto on Mill Rd are the VERY BEST, hands down! They're honest, fair, and truly a business of integrity. They've gone the extra mile for us more than once and I'm thrilled to have a shop I can & will recommend to anybody without a second thought. My family and I would not even consider taking our vehicles anywhere else.
Great service
Always satisfied with repairs Only place I would rake my car
Great work. Excellent customer service and trustworthy.
The most trustworthy and reliable mechanics on this side of Rockford, these guys have helped our family for years and never fail to impress. Fantastic customer service, easy set-up appointments and great people.
Honesty & integrity they go the distance to make sure your vehicle keeps all safe. Trust Butitta!
Bill & Brent run a tight ship here. They know me and my wife by name when we walk in. We love and support local businesses and appreciate top notch customer service. Butitta offers very reasonable prices, especially if you’re a Costco member. They stand behind their quality of work as well as their warranty. We…
Bill and Brent are really great communicators, honest and know their stuff...Mechanics as well. That's the simple reason for their success all these years!
Great people to deal with and great technicians. Have used this company for years and will continue to. Bill and Bret are the best.
This was last year: Butitta secured a piece inside my front bumper that was pulled away by a low concrete parking lot barrier when I backed up. They got me in right away and performed the simple repair at no charge. So I took my vehicle back for an oil change, when they noticed a problem with one of my tires as…
I will not go anywhere else
Bill is the manager of the Mill Rd. Rockford location and he is a great guy. This friendly professional automotive shop is a rare find. The 2 auto techs (Ben and Dave) that worked on my 2 vehicles were excellent. I couldn’t be more appreciative. I would highly recommend.
Fast friendly service. Great management and technicians.
They take my vehicles in on short notice and are very knowledgeable and professional. I highly recommend this shop.
Very happy with the service provided!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 61 | — |
| General repairs & maintenance | 30 | — |
| Vehicle Inspection | 20 | — |
| Brakes | 18 | — |
| Tire rotations | 16 | — |
| Wheel alignment | 16 | — |
| Brake service & repair | 15 | — |
| Tires | 15 | — |
