IRONWORKERS · ALBUQUERQUE, NM
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%25+10.9Reliability 19%15+2.8Value 13%50+6.3Momentum 10%17+1.7Track record 9%25+2.2Accountability 6%35+2.2Experts Score= 26Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%25+10.9Reliability 19%15+2.8Value 13%50+6.3Momentum 10%17+1.7Track record 9%25+2.2Accountability 6%35+2.2Experts Score= 26Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCOREButler Sheet Metal & Mechanical, LLC
Better than 10% of ironworkers · #9 of 10
4.8★25 Google reviewsGoogle star rating as shown on Google Maps.
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
7.1%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Butler Sheet Metal & Mechanical, LLC for HVAC system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
All 2 Google reviews tagged “HVAC system repair”
GoldenOldie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Butler replaced AC/Heating unit. Will, Jose and Isaac did a fabulous job. It is highly unusual now days to see true professionals at work. What a joy.
Paid $2,000+Great priceHVAC system repairHeating system repair
Piano4 months ago★★★★★
Rating only, no written review.
Not sureHVAC system repair
vs category
Blue = Butler, grey = ironworkers average
Rating over time
Price
$1.7k0% vs typical ironworkers
Bar = middle half of what customers paid · gold mark = category median.
Great price 50%Reasonable 33%Overpriced 0%Not sure 17%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%25+10.9Reliability 19%15+2.8Value 13%50+6.3Momentum 10%17+1.7Track record 9%25+2.2Accountability 6%35+2.2Experts Score= 26Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
15
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
50
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
17
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
25
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
35
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+2 / −0
Professionalism
+2 / −0
Responsiveness
+2 / −0
Punctuality
+2 / −0
Value
+2 / −0
