Carpet cleaning service · Baldwin Park, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 108 carpet cleaningiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★36 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Buyher's Carpet & Upholstery Cleaning holds a 5.0 Google rating based on 36 reviews, with the owner not responding to any customer feedback. Clients frequently cite punctual same-day or next-day appointments, quick quote turnaround via text or phone, and reasonable pricing for residential and commercial spaces. Recurring themes include effective stain and odor removal from carpets and upholstery, thorough work on pet-related issues, and professional communication. No common criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 36 reviews (100% five-star).
Reviews on this page: 36 Google reviews (34 with written comments, 3 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 6, 2026.
Service: Carpet Cleaning serving Baldwin Park, California.
Data from Google, last updated October 25, 2026.
Score profile vs other carpet cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyCarpet Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Buyher's Carpet & Upholstery Cleaning: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Buyher's Carpet & Upholstery Cleaning: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Buyher's Carpet & Upholstery Cleaning: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Buyher's Carpet & Upholstery Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Buyher's Carpet & Upholstery Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
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Bar = this company · dark tick = category median.
Star ratings
36 Google reviews we collected
5.0of 5
5 stars36100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 34 written reviews
100%praise
Praise75100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1621%
Quality & results1520%
Would recommend1419%
Speed & response1317%
Price & value1013%
Honesty & trust57%
Communication23%
What customers talk about
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We hired Buyher’s to clean our 30-year-old carpet and waiting chairs at the clinic, and they were very professional.”
“They vacuumed each carpet thoroughly, covering the aisles, the counter area, and the examination rooms.”
“Thank you for your business and we highly recommend them.”
“Punctual service, clear explanations, and the willingness to do multiple rounds of cleaning ensured the carpet was completely clean.”
“Robert is super friendly and gets the job done quickly, at a reasonable cost, with amazing results.”
“He’s reliable, professional, and the results speak for themselves.”
“The cleaner was very patient, explaining how to clean and where to avoid, rather than just finishing the job and leaving.”
People customers mention
Robert14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Buyher's Carpet & Upholstery Cleaning for 4 kinds of job. Pick one to see what they paid and said.
ElaineLocal Guide · 5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
30 年老地毯 請 Buyher’s 來診所洗地毯和候診椅，整體很專業。
車載設備一看就知道是常做這行的，管子從門口拉進來，儀器也有蓋好保護，不會亂噴、不怕弄到檢查機器。師傅很有耐心，會先講怎麼洗、哪裡要避開，不是悶頭做完就走。
地毯是一塊一塊反覆吸過，走道、櫃台前、診間都有顧到。椅子還搬到外面，坐墊、扶手都仔細清。細節做得夠，診所這種進進出出的地方洗完比較安心。
準時、講得清楚、又肯多走幾遍,保證地毯洗得完全乾淨。
Booked Buyher’s to clean our 30 years old carpets and all waiting-room chairs at our clinic. Professional…
30 年老地毯 請 Buyher’s 來診所洗地毯和候診椅，整體很專業。
車載設備一看就知道是常做這行的，管子從門口拉進來，儀器也有蓋好保護，不會亂噴、不怕弄到檢查機器。師傅很有耐心，會先講怎麼洗、哪裡要避開，不是悶頭做完就走。
地毯是一塊一塊反覆吸過，走道、櫃台前、診間都有顧到。椅子還搬到外面，坐墊、扶手都仔細清。細節做得夠，診所這種進進出出的地方洗完比較安心。
準時、講得清楚、又肯多走幾遍,保證地毯洗得完全乾淨。
Booked Buyher’s to clean our 30 years old carpets and all waiting-room chairs at our clinic. Professional truck-mounted setup, hoses run in cleanly, and they covered the exam equipment before starting. Mr. Robert was patient and explained the process more than once. He went over the carpet again and again front desk, hallway, exam rooms and took the chairs outside to clean the seats and arms properly. very careful with details, I truly appreciated .
Price assessment: Reasonable price
Price: $450–500
KristinaLocal Guide · 20 reviewsiTotal number of Google reviews Kristina has written across all businesses on Google Maps, not just this one.
We’ve been using Buyher’s for 5 years now. He maintains our 3 story carpets really well. He does extra effort in scrubbing off stains. Thank you for your business and we highly recommend them.
Anthony Nino1 reviewiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Robert is great!!! I called 3 other places today asking for quotes and none of them could give me a price. I texted photos of my rooms, got a quote and booked in 10 minutes. Was here within 2 hrs and done in no time. Please avoid others and BOOK with Buyhers!!! Cuts right to the chase and does a great job for my 2nd story apt unit. Great price definitely booking again!
Thank you Buyhers Carpet and Upholstery Cleaning!!! 🌟🌟🌟🌟🌟
Price assessment: Great price
RaymondLocal Guide · 14 reviewsiTotal number of Google reviews Raymond has written across all businesses on Google Maps, not just this one.
Robert has saved us thousands in our commercial spaces; he brings the carpet back to life again. He's always responsive and fast when we have an emergency call. Thanks, Robert, for your terrific work!
KLocal Guide · 11 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Great Service! I was able to book an appointment for cleaning and deodorizing within 24 hours of calling. Robert was great & was able to get the cat urine odor out of my recliner as well as major staining to another one. Overall a great experience with the best prices in the Covina area! 10/10
Beachside Dental Group1 reviewiTotal number of Google reviews Beachside has written across all businesses on Google Maps, not just this one.
Robert came out to clean our office carpets and did an amazing job, just like he always does. He’s reliable, professional, and the results speak for themselves. If you’re looking for quality carpet cleaning, Buyher’s Carpet & Upholstery Cleaning is the company to call. 5 stars!
Karen BoncanLocal Guide · 3 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Robert is always professional and punctual, and he gives you updates on his work. His price is also always very reasonable! I’ve had Robert work on two different offices, and he did an amazing job every time. Highly recommend Buyher’s!
Jermeister 616 reviewsiTotal number of Google reviews Jermeister has written across all businesses on Google Maps, not just this one.
I called Robert in the afternoon, hoping he could schedule a carpet cleaning for me later in the week. He was able to come over 2 hours later! Robert is super friendly and gets the job done quickly, at a reasonable cost, with amazing results. This was my second time using his service and im very happy with results!
Rosabel Angeles3 reviewsiTotal number of Google reviews Rosabel has written across all businesses on Google Maps, not just this one.
Robert is great!!! This is probably the 4th time he's cleaned my carpet plus sofa; always leaves them looking brand new plus he's very reasonable... Definitely recommend and will use again!!!
