How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty80−2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREC&C Carpet Care of Jacksonville
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 4.9★ from 470 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired C&C Carpet Care of Jacksonville for 5 kinds of job.
C&C Carpet Care of Jacksonville for carpet steam cleaning
Clear ✕All 99 Google reviews tagged “Carpet steam cleaning”
Jayden was great!
Carson was super professional and helpful. Truly a pleasure doing business with your company and him. The rugs and sofa came out clean. The work was detailed and complete. Thank you for providing excellent service.
I had C& C carpet come out to clean my stairs and landing. The carpet had been neglected, very dirty, with spots on it. I was pleased to see how clean they were able to get it. I will definitely use them again in the future. The amount of time and care the technician put into it, I would highly recommend them to anyone.
Excellent results. Quick. Efficient and Freindly. Like all Floridians. (Most)🤣
Jayden did a great job!
Jayden from C&C Carpet Care Cleaning did an amazing job cleaning our upstairs carpets! He was extremely professional, on time, and very helpful throughout the entire process. He answered all of my questions and took the time to make sure everything was done right. The carpets look and smell amazing! I would…
They did go out of their way to make this a great value and pleasant experience
Excellent and efficient service.
C&C is the best for Carpet and floor care. Found out today that they also stretch carpets very reasonably. What I like is that they do everything for one price, there are no add-ons. Several of us in the neighborhood use them. So pleased.
Prompt and professional
jayden was professional and very detail oriented. He did a great job.
Ryan did an excellent job on the carpets and in particular, the pet stains. I will definitely be using them again!
Jayden did an outstanding job. He was friendly and professional. The carpet came out great!
They are one of the most reasonable. Job was well done. I would recommend them.
Jayden is a super nice guy! Did a great job.
Jayden was very personable, and the carpets look like new.
Good work, prompt and professional!
Ryan was very professional, friendly and quick! Would hire them again!!
This company did an amazing job on my carpet, very professional and gets the job done. I recommend this company
Ryan did an amazing job. There were several stains on this carpet and he took them all out. Looks amazing and great customer service. We will be requesting Ryan the next time we need carpet cleaning.
always please with service
Jayden came to clean my carpets. Total pro. Great job. Would recommend to friends or family.
Very professional and prompt service
WOW!!! These guys are amazing! Professional and thorough! And affordable! Highly recommend!!!
Perfect , arrive early and complete my four bed rooms under a hour . Very professional
Jayden was the tech who came to our house. He called ahead to give his arrival time and was right on the money. He was very friendly and equally efficient. The job was done well and he also cleaned up what little water there was when the job was complete. He cleaned an area rug and 4 runners. The lady who worked…
Ryan was very professional and did an excellent job.
Thank you Jaden good job :-)
Ryan's a wonderfully nice person and he does Excellent Work!
I just vacuumed the living room, rear bedroom and dining room and already filled up two canisters of dirt. This is unacceptable.
Ryan and team did a great job cleaning and answering all of my questions. I highly recommend this team and will definitely be calling on them again!
Jayden did a wonderful job on my steam cleaning of carpeting and sectional, etc. Friendly, professional, courteous service. Very reasonable price for all I was getting. Would definitely recommend C&C and Jayden.
Jayden was awesome great job
I found this provider to be very dependable and provide quality service. Extremely professional and exceptional customer service. Fair price based on the service. We have been with the provider for >7 years and never had a bad experience.
On time, neat, professional, reasonable price, and drying time was as predicted.
Professional and knowledgeable. Prompt and curtious.
Jayden did a great job cleaning my rugs. I have used C&C before & would recommend them highly.
They did a very good job on my furniture and floors I had grease stains on my couches from my children and they got them out with no hesitation they did what another cleaner couldn’t do I also have a pet and they removed all stains as well . Highly recommend will definitely use them again I had 3 rooms cleaned and…
Great work! Carpet looks fantastic. The technician was prompt, knowledgeable, and very mannerable. Highly recommend!!!
Very thorough and professional.
I came across this company on facebook and I’m happy i messaged them. Overall start to finish I’m very satisfied with service. I will be scheduling additional service in the future after having a great experience with the carpet cleaning service.
Thank you! Will be using them again!
Did great 👍 😊 was well reasonable and worth it
Highly recommend if you’re looking for to avoid high pressured sales once they arrive. They show you what the total cost will be upon arrival, which matched the quote I was given on the phone. Took payment once complete. Cleaned sofas and area rugs up nice.
Jayden provided world class service. He seemed to know his craft and was able to answer all my questions without hesitation. He was very friendly and most of all professional. I’m already looking at my calendar to have C&C Carpet of Jacksonville (Jayden) return for another service in the fall. This company Rocks! I…
Ryan did an amazing job! We loved the attentive customer service as well as the communication. We will definitely be having them back out for other jobs. ** Update** Had them out again for two additional rooms and Ethan and Jayden did a phenomenal job! Communication was once again on point and customer service…
Kayden cleaned our carpet and did an excellent job. He is a nice young man, as well.
Yay! We have worked with C&C Carpet Care for several years and are always very pleased. Several neighbors scheduled for the same day, which worked well for us and C&C. Highly recommend!
I thought I had to replace the carpet in my bedroom. It was badly stained and smelled like a barn. My dog contributed to that. Jayden cleaned the carpeting and it looks brand new. He was timely, courteous and very professional. I highly recommend this company.
Everything about the service was top tier
Guy showed up a lil late but very professional. Did excellent job!!! Got stains up i thought would never come up. Highly recommend would definitely use them again
Jayden was very professional and proficient. The colors in the Oriental rugs jump out again vividly. Highly recommend.
Very impressed with their work and their communication skills. It very easy to trust them. Very honest!!
Polite worker and on schedule , efficient worker, carpets never looked so good!!
Jayden was awesome, efficient and friendly Great work
Great communication. 2hr window for arrival and was on time. 20min heads up when he was on his way. That's rare
They’re very professional, they’re on time, their customer service is amazing. And the work they do is great.
Jayden was professional, courteous, honest, and efficient! Also great text communications for reminders. Would certainly recommend!
Jayden did an amazing job, thank you so much!
If you’re confused on which carpet cleaning Company to use or which type of cleaning you need, call C&C. It’s a family owned company and they are super nice, Jayden showed up on time And did a spectacular job. He took the time to find all the spots that needed extra love. We have two small dogs and one of them is…
10 out of 10! Perfect job, on time and professional!
Ethan did such an amazing job. We had squatters in our house and they destroyed the carpets and left so many stains. And he had our place smelling brand new and looking amazing. We will be using for our air conditioning and more once we get everything try thing settled. Keep up the amazing work!
Carpet cleaning and tile and grout cleaning
Great local business. Could not have been an easier experience. Just called to get a quote and schedule the appointment. Travis showed up and was in and out in no time. Will definitely be using their services in the future.
Quick, efficient, nice, and excellent price! This is the 2nd time using C&C. I had Ethan this time and he provided a quality job and was super nice.
Great service, really nice staff and perfect carpet results!
This was my second time using this companies services and again they've done an amazing job. Upfront pricing is the best. I had 3 rooms cleaned. Great communication, same day time reminders and arrived on time. Jaylen did a great job and my carpets look clean and fresh. It was a quick and efficient service. I highly recommend them.
Jayden (The Carpet Man) did a FANTASTIC JOB! Arrived timely, worked efficiently and well mannered. All stains gone and carpet looking brand new! 100% recommend, money well spent. Thank you!!
Ethan and Travis do a great job. I use them for both commercial and residential properties. I highly recommend their services.
I paid $140.00 for the technician to “flood” my carpet with solution of some sort and not suction it up. I was told well maybe his suction wasn’t working properly. Well don’t you think HE should know. The 3 year old carpet was STILL WET 15 hours later. it’s just one person in the home and carpet wasn’t dirty. I’m…
Carpets look fantastic!!! So pleased and i am very picky. I have very light grey carpet and a dying dog and the xarpets came out wonderful! Thank you Travis!
Excellent service and crew! Highly recommended.
Property Manager’s Satisfaction with C&C As a property manager, I rely on dependable and high-quality companies to meet the needs of both property owners and tenants. I have consistently utilized C&C for several years and have never experienced any disappointment.
Outstanding service and professionalism, as always!
Travis was efficient and professional! Our carpets looks brand new!
I can’t say enough about this company. Amber was quick to respond to my request online. Travis was amazing, professional and knowledgeable. He explained everything to me and how’s it’s going to look. Exceed my expectations. We have our carpet and tiles cleaned. Our place looks so new. We will definitely use C&C again in the future.
I baited and switched once I saw his equipment. A massive truck with good quality equipment able to handle any type cleaning needs. We had our sofas cleaned and I asked him to do the tile floors. They look so much better. Very conscientious and detailed in his work. You can tell he cares about his business. I will…
Excellent experience! Right on time, professional, friendly, knowledgeable and very efficient. The work was terrific as well! Executed quickly, and were able to remove a stubborn coffee stain that was over a year old. Would absolutely recommend!
Absolutely phenomenal job. Wonderful value, and excellent results. Would highly recommend!
Awesome service and awesome experience. I will definitely use them again. Highly recommend them.
Great value & great service! Much recommended!
I needed a same day appointment and not only did they accommodate me, Ethan showed up on time and was very professional and fast! Absolutely recommend C&C Carpet Care! Excellent service!
Very professional and quick plus did a great job!
I have a rental unit I needed the carpets cleaned. They came out quickly and worked with me. I gave them very short notice and Travis worked me in before my new tenants moved in! I had some areas were the carpet had stretch and he fixed at no extra cost! My past tenant had a small dog and Travis did a wonderful job…
I chose to try C & C because of their great reviews and because the business is locally and veteran owned. Amber was easy to schedule with & understanding when I had to cancel and call back to reschedule. I didn’t have to wait long for an appointment. Travis came to do the cleaning and he was professional &…
A good experience. Pleasant and efficient customer service. Thank you!
Excellent service, will use again!
They were on time and did a thorough excellent job.
I've used C&C Carpet Care of Jacksonville several times at my office. They have always done an excellent job.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 98 | $158–$327 |
| General carpet cleaning | 53 | $176–$365 |
| Upholstery cleaning | 30 | $203–$421 |
| Pet stain & odor removal | 29 | — |
| Area rug cleaning | 16 | $158–$390 |
