Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
C & C Cleaning & Maid Services - Kokomo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%66+16Value 14%73+10.3Replies to reviews 7%36+2.5Craft & service penalty29−7.1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

C & C Cleaning & Maid Services - Kokomo

Kokomo, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.6★ from 242 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C & C Cleaning & Maid Services - Kokomo is better than 70% of move-in/move-out cleaning services.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C & C Cleaning & Maid Services - Kokomo is better than 66% of move-in/move-out cleaning services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C & C Cleaning & Maid Services - Kokomo is better than 29% of move-in/move-out cleaning services.D
29
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C & C Cleaning & Maid Services - Kokomo is better than 73% of move-in/move-out cleaning services.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C & C Cleaning & Maid Services - Kokomo is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C & C Cleaning & Maid Services - Kokomo is better than 36% of move-in/move-out cleaning services.D
36

Reviews for your job

Customers hired C & C Cleaning & Maid Services - Kokomo for 7 kinds of job.

C & C Cleaning & Maid Services - Kokomo for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$335
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “General housekeeping”

Cassie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a great couple of experiences in Residential cleaning with Angie G! She is thorough, professional and very comfortable to be with in my home. She is considerate of me working from home and finishes the job beautifully and on a perfect time schedule!

Paid $100–150Reasonable priceGeneral housekeeping
Jamila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marsy always does an outstanding job! ❤️ She always cleans thoroughly w/o instruction. My home is always clean & dust free! I Love the little stickers she leaves on our paper towels! My guest always mention how cute/fancy it looks! We appreciate her! ☀️❤️

Reasonable priceStandard cleaningGeneral housekeeping
JeremyLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Angie is hands down the best housekeeper we’ve ever had....no exaggeration. From the moment she walked in, she felt like part of the family. She’s incredibly kind, genuinely funny, and instantly connected with both us and our animals (which means a lot). But what really sets her apart is the level of clean she…

Customer photo from Jeremy's reviewCustomer photo from Jeremy's reviewCustomer photo from Jeremy's reviewCustomer photo from Jeremy's review
Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Alexia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Leticia does an amazing job! Always thankful for her help!

Reasonable priceStandard cleaningGeneral housekeeping
Corey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love it when Candace cleans. It’s so nice walking into a clean home after she has been here.

Reasonable priceStandard cleaningGeneral housekeeping
JeremyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always a delight and pleasure to have Neva at our home. She is honestly like one of the family now and we feel very blessed to know her and get our home cleaned by her. She always does a wonderful job and our friends and family are always going on about how clean our house is. Thank you, Neva!!!!!!!

General housekeeping+ Responsiveness+ Punctuality+ Quality
Jonathon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great local cleaning company! Very professional and always do a great job with our home.

General housekeeping+ Responsiveness+ Professionalism+ Value
Francine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just thrilled with the cleaning.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brenda and Stephany are a wonderful team! They work so hard and they will go the extra mile to make sure I am satisfied. Highly recommend them!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rachael and Elizabeth have been wonderful each week being attentive to our cleaning needs. Thank you!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$186-24% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 70%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning53$158–$233
Deep clean37$347–$614
General housekeeping10$158–$335
Moving-related cleaning4$334–$809
Move-out cleaning4—
Interior & exterior window cleaning2$164–$637
Post-construction cleaning2—

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